GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Less Annoying CRM vs Bigin by Zoho CRM Comparison (2026)
Add to Compare
Compare similar apps
HubSpot CRM
4.5
Zoho CRM
4.3
Good recommendations?
Less Annoying CRM
4.8
(660)5
556
4
87
3
12
2
1
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bigin by Zoho CRM
4.7
(745)5
553
4
174
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.
Bigin is a custom-built CRM designed specifically for small businesses, perfectly meeting your unique needs effectively. Unify customer operations and nurture customer relationships efficiently with Bigin's user-friendly interface and simple yet powerful features, all at a pocket-friendly price. .
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
660
5
4
3
2
1
556
87
12
1
4
- Value for money
- Ease of use
- Features
- Customer support
95%
would recommend this app4.7
745
5
4
3
2
1
553
174
16
0
2
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“I wish I could send an email to a group (such as lenders) for my deals directly through the system without having to use a 3rd party.”
Ty K.
Commercial Mortgage Broker
“It's been just over a year and it has become a daily routine for me to log-in, check in with warm contacts, and organize tasks/information.”
LP
Lisa P.
Realtor
“It's also very simple to manage the contact information, including creating task and event follow-ups, sending email, and easily reviewing past interaction history.”
SL
Steve L.
Business Development Representative
Pros
“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG
Amanda G.
Office Manager
“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Clarisa P.
COO
“We finally are moving away from tedious spreadsheets and scattered email threads, and now our whole process; lead management, sales pipelines, and communication; is organized and automated in one place.”
AS
Ashish S.
Editorial Head
Cons
“As our CRM instance has become more and more populated with contacts, we have noticed that the system has begun slowing down, which causes some productivity loss.”
BM
Blake M.
Managing Partner
Cons
“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC
Shourya C.
Founding Partner
“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Magesh K.
Digital Marketing Specialist
“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD
Alberto D.
Ceo
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review10 days ago
Key features
- Total features96
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Recording
- Campaign Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Convert to PDF
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Form Builder
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
- Total features160
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Logging
- Call Recording
- Campaign Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Contract/License Management
- Convert to PDF
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Form Builder
- Forms Creation & Design
- Forms Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations13
- Acefone
- Amazon Connect
- Avaya Cloud Office
- Badger Maps
- Calendly
- CallHippo
- CloudTalk
- Constant Contact
- CrankWheel
- Eventbrite
- Exotel
- Gmail
- Google Ads
- Google Calendar
- Google Contacts
- Google Forms
- Google Workspace
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Intulse
- Jive
- JustCall
- Knowlarity
- LeadsBridge
- LinkedIn for Business
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- Nusii
- QuickBooks Online
- Ringover
- SMS-Magic
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Workplace
- Zoho Writer
- Zoom Workplace
- Total integrations70
- Acefone
- Amazon Connect
- Avaya Cloud Office
- Badger Maps
- Calendly
- CallHippo
- CloudTalk
- Constant Contact
- CrankWheel
- Eventbrite
- Exotel
- Gmail
- Google Ads
- Google Calendar
- Google Contacts
- Google Forms
- Google Workspace
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Intulse
- Jive
- JustCall
- Knowlarity
- LeadsBridge
- LinkedIn for Business
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- Nusii
- QuickBooks Online
- Ringover
- SMS-Magic
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Workplace
- Zoho Writer
- Zoom Workplace
Alternatives
Explore similar apps
