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LOFT
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resident portal with eCommerce functionality
Table of Contents
LOFT - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
LOFT overview
What is LOFT?
LOFT is a web-based resident hub designed to help property managers increase online payment adoption, monetize community amenities, events and rentable items, and drive more renewals. The self-service portal offers a points-based loyalty rewards program, which allows communities to monitor and earn points, increasing prospect appeal, camaraderie, and competition through gamification.
LOFT offers paperless payments, service requests, amenity, storage, parking, and rentable items reservations, in-app lease renewals, renters insurance, and package tracking. The eCommerce platform streamlines reservations, policies, rentals, and more by enabling teams to manage and monetize amenities, control guest attendance and occupancy, and allowing residents to add amenity charges to their monthly bills.
LOFT provides company-wide messaging, community walls, special interest groups, chat, and event notifications, which facilitates communication between residents and staff members.
Starting price
Alternatives
with better value for money
LOFT’s user interface
LOFT reviews
Overall rating
3.5
/5
2
Positive reviews
50
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.50/10
5
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2
1
1
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LOFT's key features
Most critical features, based on insights from LOFT users:
All LOFT features
Features rating:
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LOFT integrations (1)
Top integrations
LOFT support options
Typical customers
Platforms supported
Support options
Training options