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Mailroom management & package tracking
Notifii Track is a package tracking software for apartment offices, university mailrooms, and corporate mailrooms, which enables users to log packages in and out conveniently online. Users can alert recipients automatically via email or text message, as well as capture signature proof of pickup/delivery, for real accountability.
Typical customers
Platforms supported
Support options
Training options
Overall Rating
4.8
/5
547
Positive reviews
465
76
5
0
1
Carmela P.
Property manager
Real Estate, 11-50 employees
Review source
Transcript
Carmela: Hi, my name is Carmela. I'm a property manager in the condominium, homeowner's association industry,...
Dan M.
Director of Auxiliary Services
Higher Education, 201-500 employees
Review source
Transcript
Dan M.: Hi, my name is Dan. I'm a director of auxiliary services. On a scale of one to five, I would...
Jennie T.
Real Estate, 1,001-5,000 employees
Used daily for 2+ years
Review source
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Overall it is awesome. Anytime I had an issue calling in to Customer Service is simple and it is so great. I really love the whole process.
I love how easy it is for us to log a package. We get a lot every day for all of our residents, and the ease of checking it in is awesome! I also love that it reminds the residents that they have a package and they can see a photo of the package that they received so they know what they are picking up.
The downside to the new feature, we don't have the most updated technology and can't use the new scan feature to log the package.
Hi Jennie, Thank you so much for taking the time to review Notifii Track - we are excited to hear that you feel like it's super easy to log in a package and that you guys utilize the photo feature for your package log-in! When you ask about the new feature, are you inquiring about the OCR (Optical Character Recognition) feature? If so, you should be able to update your app to the newest version...
Dennis Z.
Hospitality, 1,001-5,000 employees
Used daily for 2+ years
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Amazing. Would recomend
easy to use, easy to track, easy to maintain
not enough integrations with major carriers API integrations with UPS, FEDEX, AMAZON, FTL or LTL tracking
Hi Dennis. Thank you for your feedback!
Melisa O.
Real Estate, 51-200 employees
Used daily for 1-2 years
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All in all notifii has made the concierge staffs tasks a lot easier. Having resident contact information is helpful for multiple situations outside of package notification. I believe that once some of these software glitches are addressed it will only elevate the customer experience.
The software make package notification a easy and simple. The ability to set up how many notifications and how often a resident is notified is awesome. Also, the fact that it integrates seamlessly with Realpage means we do not have to input new resident information manually.
For all of its pros, notifii does have some system issues that make usage a tad difficult. There are times when logging in packages, a residents apartment and information just doesn't appear in the system. Eventually(next day), it will reappear. Obviously if a name is not in the system, then the resident will not be notifies of their packages. With the Realpage integration, it seemingly has some glitches. If a resident decides to move units within the building, the very moment the new apartment is put in the system, notifii updates their information within its system, even when they have yet to move into their new unit. This cause a lot of confusion not only for the concierge staff, but also for all occupants of the units.
Kelly R.
Higher Education, 1,001-5,000 employees
Used daily for 2+ years
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It's been very helpful to track packages and incoming shipments for our students and staff.
The best feature of the software is the multi-device integration. What's logged into the desktop is instantaneously available on the front desk table, the cell phone, and other devices.
The integration with our database prevents our office from making changes to the Recipient FIles. All updates are done through the programming department. It would be nice to edit the tracking information after the initial scan.
Thank you for your review, Kelly! Your feedback is important to us. We will check in with our product development team to see if we can address any of your concerns in future updates.
Kelly G.
Hospitality, 11-50 employees
Used daily for 2+ years
Review source
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This software makes processing and locating packages so much more efficient! The barcode scanner, tracking system, and notification alert system are all very useful and and convenient for mailroom functionality.
There is an on and off again problem with the software recognizing Ontrac tracking numbers, but most other carriers are accurately labeled automatically by the software.
Hi Kelly! Thank you for reviewing Notifii Track. We have shared your feedback regarding the Ontrac tracking numbers with our product development team for review. Thank you again for being a Notifii Customer!
Notifii Track has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Notifii Track?
Q. Does Notifii Track support mobile devices?
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