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MCUBE
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
Table of Contents
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MCUBE - 2026 Pricing, Features, Reviews & Alternatives
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MCUBE overview
What is MCUBE?
MCUBE is a cloud-based contact center solution that helps businesses enhance customer service and streamline operations. The platform offers features like call tracking, recording, monitoring, analytics, and CRM integrations to improve agent efficiency and the overall customer experience.
Key capabilities include live call tracking to gather real-time customer data, sticky agent routing to connect customers to the most knowledgeable agents, and multiple call distribution methods to optimize workload. MCUBE also enables call barging and whispering for managing interactions, along with the ability to set up customized voice notifications using text-to-speech technology.
Integrating the solution with CRM software provides a unified view of customer interactions across channels. Businesses can use the call reporting and analytics to identify trends, monitor performance, and gain actionable insights.
Key benefits of using MCUBE
Starting price
Alternatives
with better value for money
MCUBE reviews
Overall rating
5.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
1
0
0
0
0
MCUBE's key features
Most critical features, based on insights from MCUBE users:
All MCUBE features
Features rating:
MCUBE alternatives
MCUBE
Starting from
No pricing info
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Starting from
15
Per month
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55
Per month
Zoho Desk
Starting from
20
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MCUBE integrations (5)
Top integrations
MCUBE support options
Typical customers
Platforms supported
MCUBE FAQs
MCUBE has the following typical customers:
Small Business
These products have better value for money
Q. What languages does MCUBE support?
MCUBE supports the following languages:
English
Q. Does MCUBE offer an API?
No, MCUBE does not have an API available.