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Mindbody vs Genbook Comparison (2026)

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Mindbody

Genbook

Overview

Simplify appointment scheduling, automate reminders, and streamline your business management with Mindbody scheduling software.

Appointment scheduling made easy. Genbook is a smart and simple online solution that helps spa owners build a better business experience.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

2.9K

1.4K

809

359

143

250

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.7

277

208

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”

Julie B.

Owner

“You can manage your staff & clients, collect member data, sell packages, track metrics, and even take payment in one tab on your browser.”

Nick A.

Founder

“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”

Marisa L.

Owner

Pros

“Genbook shows quite integration procedures with less time consuming settings.”

Fidelis M.

Director

“I looked for alternatives and found Genbook's competitors offered HIPAA compliant SOAP notes, SEO optimization, etc.”

Heather M.

Owner/Practitioner

“So having Genbook available to my clients to book their appointment directly is a time saver, and a new customer saver.”

Maria W.

Owner

Cons

“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”

Fatemeh E.

Data Analyst

“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”

Jonathon S.

Owner and Teacher

“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”

Julie B.

Owner

Cons

“Can't do chart notes in it and that is a problem if you are a medical oriented massage therapist.”

Gabrielle G.

scheduling/billling

“The best online booking system out there or was out there it was sold to Booksy one of the worst online booking systems out there.”

Charmin C.

Aesthetician/Owner

“that person cost me money by making a whole in my day and I have no way to keep track of who it was and prevent them from doing it all the time in the future.”

zachery l.

owner