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Booker vs Genbook Comparison (2026)

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Booker logo

Booker

Genbook logo

Genbook

Overview

Simplify scheduling, automate reminders and payments, and streamline your salon and spa management with Booker software.

Appointment scheduling made easy. Genbook is a smart and simple online solution that helps spa owners build a better business experience.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

139

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

981

5

4

3

2

1

487

272

107

42

73

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

4.7

277

5

4

3

2

1

208

57

5

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

“Booker has offered strong scheduling, payment processing and marketing tools in one platform which has made my work life 10x easier!”
HD

Haley D.

Accounting Admin

“my experience with booker was so great when i want to discover new books and learn any new information i would run to it immedatelly rather than wasting my time on other platforms.”
Verified reviewer profile picture

ABDERRAHMANE E.

customer care agent

“I use this software to manage our bookings at the Spa in which I manage & I love it!”
VJ

Vicki J.

Spa Manager

Pros

“Genbook shows quite integration procedures with less time consuming settings.”
FM

Fidelis M.

Director

“I looked for alternatives and found Genbook's competitors offered HIPAA compliant SOAP notes, SEO optimization, etc.”
HM

Heather M.

Owner/Practitioner

“So having Genbook available to my clients to book their appointment directly is a time saver, and a new customer saver.”
MW

Maria W.

Owner

Cons

“Whenever anything goes wrong - like the app stops working correctly or automated payments stops working - it’s impossible to get help from customer service.”
Verified reviewer profile picture

Christine B.

Pilates transformation expert

“Constantly freezing, unable to check out clients without crashing, unable to view past transactions easily. ”
CO

Corinne O.

Director of Business Operations

“After a while the service became unaffordable for my business.”
RG

Ramika G.

Salon owner

Cons

“Can't do chart notes in it and that is a problem if you are a medical oriented massage therapist.”
GG

Gabrielle G.

scheduling/billling

“The best online booking system out there or was out there it was sold to Booksy one of the worst online booking systems out there.”
Verified reviewer profile picture

Charmin C.

Aesthetician/Owner

“that person cost me money by making a whole in my day and I have no way to keep track of who it was and prevent them from doing it all the time in the future.”
zl

zachery l.

owner

  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features93
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In/Out
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • Financial Management
  • For Barbershops
  • For Medical Spas
  • For Retail
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Ordering Automation
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Social Media Integration
  • Task Scheduling
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Packages
  • Vacation/Leave Tracking
  • Wait List Management
  • Website Integration
  • eCommerce Management
  • Total features62
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Barcode/Ticket Scanning
  • Before & After Pictures
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clock In/Out
  • Commission Management
  • Confirmations/Reminders
  • Contact Database
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • Financial Management
  • For Barbershops
  • For Medical Spas
  • For Retail
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Time Clock
  • Ordering Automation
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Purchasing & Receiving
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Retail Inventory Management
  • Retail POS
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SSL Security
  • Sales Reports
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Social Media Integration
  • Task Scheduling
  • Third-Party Integrations
  • Time & Expense Tracking
  • Transaction History
  • Treatment Packages
  • Vacation/Leave Tracking
  • Wait List Management
  • Website Integration
  • eCommerce Management

Integrations

  • Total integrations6
  • Clover
  • Constant Contact
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Instagram
  • Keap
  • Meta for Business
  • Microsoft Outlook
  • Square Payments
  • Squarespace
  • Stripe Payments
  • Twitter/X
  • Wix
  • WordPress
  • Total integrations12
  • Clover
  • Constant Contact
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Instagram
  • Keap
  • Meta for Business
  • Microsoft Outlook
  • Square Payments
  • Squarespace
  • Stripe Payments
  • Twitter/X
  • Wix
  • WordPress

Alternatives

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