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Mindbody vs Hapana Comparison (2026)

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Mindbody

Hapana

Overview

Mindbody all-in-one gym management software organizes your business end-to-end, attracts new clients, and grows your revenue.

Hapana is gym and boutique studio management software for fitness, wellness, and human performance brands, from one location to many. Class booking, recurring billing, payments, member management, marketing, reporting and a branded member app in one connected platform, with control across sites.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

285

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.0

2.9K

1.4K

809

359

143

250

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

4.4

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“We are barely thousandaires and we are not able to decrease the delivery of our process when the program wants us to reduce our prices. When I go to the store, I see the price and I pay it, but for some reason, Pilates, Fitness, Yoga, we are all asked to reduce our prices when we pay thousands and put in hundreds hours of training to provide a high-quality service to people.”

Julie B.

Owner

“I entered into a service agreement with Mindbody Inc. after being represented that their platform would provide a seamless, all-in-one booking and business management solution for my business.”

Marisa L.

Owner

“Prior to signing the agreement, I specifically communicated that I was leaving my previous booking platform because of scheduling difficulties experienced by my clients, and I needed a platform that would improve and simplify the booking experience.”

Marisa L.

Owner

Pros

“We’ve been able to manage class schedules, memberships, billing, and communications all in one place, which has saved us time and improved consistency across locations”

Leo G.

Owner

“Every update seems to bring new tools that actually solve real challenges, whether it's automating follow-ups with leads, tracking performance, or improving member retention. If you're a gym owner looking for an all-in-one solution to scale your business, I can't recommend Hapana highly enough.”

Leo G.

Owner

“Class scheduling, check-ins, billing, marketing, and reporting are all streamlined in one place, saving us countless hours each week.”

Leo G.

Owner

Cons

“It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.”

Fatemeh E.

Data Analyst

“You'll talk to a nice, professional person during your first phone call who (at least in my case) will tell you what you want to hear in order to sign the contract. Once I started getting into the set up, I started to realize that it was an extremely long process (onboarding can take up to 8 weeks) and that I wasn't going to get what I thought I would and that it takes a painfully long time to get answers.”

Jonathon S.

Owner and Teacher

“So, we are seriously considering stopping our partnership with Classpass. Despite the volume we have to consider, we can't take a price decrease; we have to not accept that we have to decrease our prices to accommodate a program run by billionaires.”

Julie B.

Owner

Cons

“At times the workflows and GROW can be overhelming - it is frustrating not being able to edit our own emails in the flow.”

Abbey B.

Studio Manager

“We raise an issue and the reply we get doesn't fix or address anything and the buck is passed between them and our franchisor.”

mic l.

owner

“Load time, Reporting faults, functions can be clunking (A-Z POS process).”

Joshua P.

Club Manager