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Mission CRM Logo

Customer relationship management solution for non-profits

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Mission CRM - 2026 Pricing, Features, Reviews & Alternatives

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Mission CRM overview

What is Mission CRM?

Mission CRM is a cloud-based customer relationship management solution designed to help Microsoft Dynamics 365 users streamline donor engagement and fundraising operations. It is built on a common data model (CDM) for nonprofits, that enables organizations to handle administrative tasks, gain an overall view of donors, and gain insights into user interactions.

The application allows professionals to track the amount and delivery of donations and measure the impact on affected parties. It also offers a host of features such as contact management, analytics, lead management, data import/export, automated alerts, a contact database, interaction tracking, an activity dashboard, and more. Mission CRM lets administrators capture and store consolidated data of mission-critical operations in a centralized repository.

It facilitates integration with various third-party systems including Dynamics 365 Business Central, Slack, Outlook, Microsoft Teams, and Microsoft Dynamics 365 Finance and Operations. Mission CRM also enables users to automate time-consuming tasks and synchronize data across systems in real-time.

Starting price


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Mission CRM’s user interface

Ease of use rating:

Mission CRM reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

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Mission CRM's features

Accounting integration
ACH payment processing
Activity dashboard
Alerts/Notifications
Alumni management
API
Calendar management
Campaign analytics
Campaign management
Contact management
Contribution tracking
Credit card processing
CRM
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Dashboard
Data import/export
Document storage
Donor discovery
Donor management
Drag & drop
Electronic payments
Email management
Email marketing
Email reminders
Email templates
Event management
Event scheduling
For nonprofits
Forecasting
Forms management
Gift matching management
Goal setting/tracking
Grant management
Interaction tracking
Lead capture
Lead generation
Lead management
Lead qualification
Marketing automation
Membership management
Mobile access
Mobile giving
Online forms
Payment processing
Pledge management
Quotes/Estimates
Receipt management
Recurring giving
Referral tracking
Reminders
Reporting & statistics
Reporting/Analytics
Sales pipeline management
Sales reports
Segmentation
Social media integration
Task management
Territory management
Third-Party integrations
Volunteer management
Website management
Workflow management

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Mission CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

In Person
Live Online
Webinars
Documentation
Videos

Mission CRM FAQs

Q. Who are the typical users of Mission CRM?

Mission CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Mission CRM support?

Mission CRM supports the following languages:
English


Q. Does Mission CRM offer an API?

No, Mission CRM does not have an API available.


Q. What level of support does Mission CRM offer?

Mission CRM offers the following support options:
Phone Support, Email/Help Desk

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