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monday CRM vs ZapScale Comparison (2026)
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Good recommendations?

monday CRM
5
339
4
116
3
8
2
5
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ZapScale
5
12
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Use monday CRM for all your construction processes. Manage resources, communicate and collaborate with subcontractors and staff in the field, and save time with automations. Integrate existing tools, and track progress, timeframes, and budgets through visual dashboards and real-time reports.
ZapScale is a customer success platform that offers a range of key features designed to enhance customer management and drive business growth. Businesses can gain an understanding of their customers through features like customer 360 view, health analytics, account segmentation, and outcome tracking.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
468
5
4
3
2
1
339
116
8
5
0
- Value for money
- Ease of use
- Features
- Customer support
5.0
12
5
4
3
2
1
12
0
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros

Douglas N.
Diretor
Simran G.
Senior Client Success Manager
Simran G.
Senior Client Success Manager
Pros
Not enoughreviews yet
Cons
Patrick K.
Vice President at JPK and Associates, Inc.
Desiree M.
Founder

Nicholas B.
Managing Director
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last review3 years ago
Key features
- Total features88
- AI Copilot
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Chat/Messaging
- Churn Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Deal Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- Forecasting
- Generative AI
- Health Score
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Lead Assignment
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Marketing Automation
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Prioritization
- Project Management
- Project Tracking
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Sales Activity Management
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integrations
- Usage Tracking/Analytics
- Win/Loss Analysis
- Workflow Management
- Total features39
- AI Copilot
- API
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Chat/Messaging
- Churn Management
- Client Tracking
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Management
- Customer Segmentation
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Deal Management
- Document Management
- Document Storage
- Donor Management
- Drag & Drop
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- Forecasting
- Generative AI
- Health Score
- Interaction Tracking
- Internal Chat Integration
- Knowledge Base Management
- Lead Assignment
- Lead Capture
- Lead Generation
- Lead Management
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Marketing Automation
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Prioritization
- Project Management
- Project Tracking
- Quotes/Estimates
- Real-Time Data
- Real-Time Notifications
- Reminders
- Renewal Management
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Sales Activity Management
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integrations
- Usage Tracking/Analytics
- Win/Loss Analysis
- Workflow Management
Integrations
- Total integrations22
- 7pace Timetracker
- Aircall
- BigPicture
- Chargebee
- Dropbox
- Facebook Business Suite
- Freshdesk
- Google Calendar
- HubSpot CRM
- Jira
- LinkedIn for Business
- Microsoft Excel
- Microsoft Outlook
- Miro
- PandaDoc
- PhoneBurner
- Pipedrive
- Shopify
- Slack
- Stripe Billing
- Stripe Payments
- SurveyMonkey
- Twilio
- Typeform
- Zapier
- Zendesk Suite
- Total integrations9
- 7pace Timetracker
- Aircall
- BigPicture
- Chargebee
- Dropbox
- Facebook Business Suite
- Freshdesk
- Google Calendar
- HubSpot CRM
- Jira
- LinkedIn for Business
- Microsoft Excel
- Microsoft Outlook
- Miro
- PandaDoc
- PhoneBurner
- Pipedrive
- Shopify
- Slack
- Stripe Billing
- Stripe Payments
- SurveyMonkey
- Twilio
- Typeform
- Zapier
- Zendesk Suite
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