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HubSpot CRM vs monday CRM Comparison

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Overview

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

Category Leaders

Perfect for small-medium businesses, monday CRM is a no-code fully-customizable CRM built on monday.com Work OS. It handles...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.1K

5

4

3

2

1

2.5K

1.2K

224

48

25

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.7

389

5

4

3

2

1

290

94

2

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Pros

Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these.
The platform is robust and provides enough automation to automate any workflow. The customer support is amazing, the folks are quick to respond and help you out running with particular requirements.
It allows you to invite others and share timelines with them. It is very helpful to stay organized and share progress with free viewers.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
There have been multiple times where we lost data and data was unretrievable.

Cons

Previously we had workflows where multiple processes were being lost between our management team and one of our main clients due to emails being missed and not loaded.
I was really struggling with making sure my process was being followed for each of my clients.
Som missing cross-references between boards and projects.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Project Management
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Web Forms
  • Workflow Management
  • Total features76
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For AEC Industry
  • For Financial Institutions
  • For Healthcare
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritization
  • Project Management
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Notifications
  • Real-time Consumer-facing Chat
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations1751
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations29
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM

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Reviewed 4 months ago
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Anne R.

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Reviewed 7 years ago
Pros

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Enrico M.

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Review of Product Software

Reviewed 2 years ago

Our experience with HubSpot CRM has been nothing but super positive and has allowed us to increase revenue per contact by 60%!

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Cons

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Krista M.

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Very Useful CRM

Reviewed 5 years ago

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Brian W.

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Josh P.

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Reviewed 7 years ago

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Buena captación de clientes

Reviewed 2 years ago

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Showing original review in Spanish. See translation

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raoua B.

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Hubspot

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David R.

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Recommended

Reviewed 2 years ago
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We find the interface to be amazingly user friendly and their constant advice really helpful

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Reviewed 6 years ago
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Razaaq O.

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HubSpot CRM

CRM software

Reviewed 10 months ago

Good CRM

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It's easy to download and install it on WordPress.

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Information Technology and Services, 1,001-5,000 employees

Used weekly for 6-12 months

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  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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HubSpot CRM

I used already and I think Hubspot CRM is the Best CRM .

Reviewed 2 years ago

My overall experience with Hubspot CRM is too good because I'm using this CRM for 9 month+ and I do not face any problem with this CRM.

Pros

Free Storage, workflow, landing pages, and a very nice dashboard system to use easily.

Cons

Landing pages and free big data storage.

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Ridham D.

Information Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
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HubSpot CRM logo

HubSpot CRM

Great All in One CRM

Reviewed 3 months ago
Pros

I like the fact that it’s easy to use, the view is super clear and not clunky. Overall new vibe

Cons

No drawbacks so far, love the CRM. For smaller companies it can be price sensitive, but again there are other CRM for other companies.

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William W.

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

HubSpot CRM logo

HubSpot CRM

The perfect alternative to Salesforce for growing businesses

Reviewed 2 years ago
Pros

Managing high-volume sales pipeline is much simpler than salesforce.

Cons

CRM lead management can feel clunky to navigate.

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Shannon C.

Marketing and Advertising, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HubSpot CRM logo

HubSpot CRM

Hubspot is a game changer

Reviewed 5 years ago

I've used Hubspot products over the years, and I'm always amazed at the quality. Hubspot's CRM is no different.

Pros

When a free software is as good as or better than the paid versions out on the market then you definitely have a winner. I was trying to keep up with prospects on a spreadsheet and it was a pain. Hubspot CRM makes it easy for me to organize all of my prospects and keeps up with all of my touch points during the marketing process. What a change over that spreadsheet!

Cons

I don't have any complaints about Hubspot CRM.

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William B.

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Overall good tool but wasn't best fit for my business needs

Reviewed 7 years ago
Pros

Strong ecommerce analytics. Marketing tools were very strong. Account rep did a good job understanding my business before our meeting.

Cons

Not a true CRM. The software lacked some enhanced CRM tools that we were looking to implement. More marketing focused than true sales management tool.

Ma
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Mike and P.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

HubSpot CRM logo

HubSpot CRM

OK CRM but costly

Reviewed 2 years ago
Pros

It has all the CRM features that you need and expect from CRM software.

Cons

The cost is higher than many other CRM solutions. It is not that intuitive.

DW
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David W.

Online Media, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

Excellent CRM

Reviewed 9 months ago

They solved our sales management pipeline

Pros

Easy to useWorks excellentlySeemlessInnovative

Cons

Nothing wrong with HuspotI am happy with the Crm

AvatarImg

Verified reviewer

Online Media, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

HubSpot CRM logo

HubSpot CRM

CRM para crear leads

Reviewed 2 years ago

Es muy fácil de usar y me gusta mucho que tenga una versión de prueba

Pros

Puedo vincular mi cuenta de Facebook directamente en los formularios, asi tengo una mayor orden de los clientes

Cons

Es para gente que cuenta con conocimientos en CRM

Showing original review in Spanish. See translation

RJ
AvatarImg

Rebecca J.

Information Technology and Services, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

HubSpot CRM logo

HubSpot CRM

My first choice for a CRM platform

Reviewed 2 years ago

Hubspot CRM is a great CRM platform for SMBs! And their support team is excellent!

Pros

Hubspot CRM is really intuitive. The interface is really easy for users and adminstrators! You have so many capabilities within the platform to manage contacts, generate leads, track sales, etc. It's a great platform for any SMB

Cons

I wish our sales team used the platform more

CS
AvatarImg

Carl S.

Management Consulting, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

monday CRM logo

monday CRM

Review of Monday

Reviewed 2 years ago

Switched from Hubspot, love this, really hated hubspot for our use cases

Pros

Visually easy to see and read, love seeing status and amount in each stage / bucket

Cons

We are having some issues with the dashboard reporting, the dates in the beta version don't allow filtering for all metrics

RM
AvatarImg

Rylie M.

Marketing and Advertising, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

monday CRM logo

monday CRM

Great!

Reviewed 2 years ago
Pros

The Monday CRM tool will help make our company much more organized. It will be much easier to manager our clients, customer relationships and leads.

Cons

Integration was the hardest part about the Monday Sales CRM.

AB
AvatarImg

Andre B.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

monday CRM logo

monday CRM

easy to use CRM

Reviewed 5 years ago

really great crm system..highly recommend

Pros

ease of use quick and fast robust...highly recommend

Cons

everything is good on this....I cannot think of anything I do not like

MH
AvatarImg

Martin H.

Construction, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

monday CRM logo

monday CRM

Production Software

Reviewed 2 years ago

Amazing and productive!

Pros

We have used Monday for all our Production Tracking for 2 years. We have continually improved it and without a doubt has helped us grow. This year we deployed the CRM and have made the switch from Salesforce to Monday. Its much more user friendly and quicker. The app is much better as well!

Cons

I have no strong dislikes. The CRM and app have been amazing.

KP
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Ksenija P.

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

monday CRM logo

monday CRM

Monday

Reviewed 2 years ago

overall experience with monday sales CRM is great

Pros

visuality is what i like the most when it comes to monday

Cons

in general there is nothing specific i like least about this software

RS
AvatarImg

Regina Sophia M.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday CRM

Best alternative CRM out there!

Reviewed 2 years ago
Pros

CRM that you can customize especially the reports

Cons

There are features that still could be added like a call feature

SC
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Sabrina C.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday CRM

Monday.com review from Jems

Reviewed 2 years ago

Implemented in a former role when running a retail incubator as a CRM only. Now using it as a project management tool as well as a CRM.

Pros

The ease of use and onbaording for net new team members. I have implemented monday at two different start ups now and I just love it :)

Cons

I don't have any complaints- it serves us very well for our needs

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Verified reviewer

Telecommunications, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday CRM

Get Monday.com! It will change everything!

Reviewed 4 years ago

We had been using other programs, such as Trello and HubSpot. Having a programs that can do both jobs is a timesaver and a godsend!

Pros

Being able to create multiple boards for multiple projects just made everything easier! Having a one stop shop that covers both our CRM and task management is fantastiuc. So many ways to design the boards!

Cons

They do not have a free version, so you do have to pay for it. It can be pricey, but ultimately it is a good deal.

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Miyuru R.

Financial Services, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday CRM

Boost your sales with Monday

Reviewed 2 years ago

If you are a top salesman this is the one of perfect CRM software for you.

Pros

Monday Sales CRM helps me to manage leads, customer relationships. I was able to close deals easily by using the features of the software.

Cons

It took me few days to get familiar with Monday sales CRM but it was worth.

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Nate R.

Design,

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday CRM

Immensely Simple Set-up and Easier Continual Use

Reviewed 6 years ago

- Better task management - More time efficiency - Lightweight custom CRM - Sales tracking

Pros

Monday is an extremely flexible product. I am able to accomplish all of the tasks I set out for and then some!

Cons

I'm not really sure what I don't like. There have been times in the moment I wanted something to work differently, but nothing that comes to mind.

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Herbert O.

Telecommunications, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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monday CRM

A good Project Management CRM option

Reviewed 2 years ago

It's ok, but still an in-progress CRM with some issues

Pros

I like that you can organize all of your tasks/projects in one place. You can add status, reminders, deadlines, owners, automations, etc.

Cons

When you automate something and you leave the board it will break.

SS
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Sabrina S.

Real Estate, 11-50 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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monday CRM

Awesome CRM!!

Reviewed 2 years ago

It’s an easy platform to organize my clients and follow up with them.

Pros

Very user friendly and it’s a great CRM to keep business flowing!

Cons

Features that Monday could improve are the loading speed of files.

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vyshna v.

Information Services, 11-50 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday CRM

using Monday.com from past 1 year

Reviewed 2 years ago
Pros

I like the features of Monday.com, it is very easy to understand. Also it is easy to customize based on our business requirements. This system also helps my management to directly see the tasks that i am handling.

Cons

I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM

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Mehdi S.

Management Consulting, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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monday CRM

Magnifique

Reviewed a year ago
Pros

Avec Monday sales CRM je peux gérer les clients et les activités facilement

Cons

Je ne trouve pas des points faibles dans le logiciel

Showing original review in French. See translation

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Verified reviewer

Financial Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use