getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

MSP360 Connect Logo

Fast & Secure Remote Access Solution

Table of Contents

MSP360 Connect - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

MSP360 Connect overview

What is MSP360 Connect?

MSP360 Connect is a remote desktop solution designed for MSPs, IT professionals, businesses, and individuals. Whether providing remote support, managing IT infrastructure, or accessing personal devices, MSP360 Connect delivers fast, stable, and secure remote access. With features like unattended access, strong encryption, and seamless connectivity, it ensures efficient troubleshooting, remote maintenance, and collaboration—eliminating the need for on-site visits.

Starting price

34.99per user /
per month

Alternatives

with better value for money

MSP360 Connect’s user interface

Ease of use rating:

MSP360 Connect pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(17)
5(22)

What do users say about MSP360 Connect?

Security: MSP360 Standalone Connect offers various security features, such as encryption and password protection, to ensure the safety of remote connections.


Who uses MSP360 Connect?

Based on 41 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Venture Capital & Private Equity
Computer & Network Security
Insurance
Others

Use cases

Remote Desktop
Remote Support

MSP360 Connect's key features

Most critical features, based on insights from MSP360 Connect users:

Session recording
Reporting/Analytics
Unattended access
Access controls/permissions
Collaboration tools
File sharing

All MSP360 Connect features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Chat/Messaging
Collaboration tools
Desktop virtualization
Diagnostic tools
Event logs
File management
File sharing
File transfer
Live chat
Meeting management
Mobile access
Monitoring
Multiple monitor access
Multiple user accounts
Print management
Real-Time chat
Real-Time data
Real-Time monitoring
Real-Time updates
Remote access/control
Remote printing
Remote update/installation
Reporting/Analytics
Reporting & statistics
Role-Based permissions
Screen recording
Screen sharing
Secure login
Server monitoring
Session recording
Session transfer
SSL security
Summary Reports
Troubleshooting
Two-Factor authentication
Unattended access
Video conferencing
Video support

MSP360 Connect alternatives

MSP360 Connect logo

Starting from

34.99

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TeamViewer ONE logo

Starting from

24.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
AnyDesk logo

Starting from

22.9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
RemotePC logo
visit website

Starting from

29.5

Per year

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

MSP360 Connect pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Connect Free

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 5 devices in the address book
  • Attended access only
  • File transfer
  • Encrypted connection
  • Multi-monitor support
  • Text and voice chat
  • Session recording
  • Multi-user sessions

Connect Pro

89.99

/user

Per year

Features included:

  • 25 devices in the address book
  • Attended access
  • Unattended access
  • File transfer
  • Encrypted connection
  • Multi-monitor support
  • Text and voice chat
  • Session recording
  • Multi-user sessions

Managed Connect

34.99

/user

Per month

Features included:

  • Unlimited Windows devices to connect to
  • Attended access
  • Advanced unattended access
  • Centralized management
  • Web-based remote access
  • Mass deployment
  • Reporting
  • Remote printing
  • Black screen
  • Lock remote input
  • File transfer
  • Encrypted connection
  • Multi-monitor support
  • Text and voice chat
  • Session recording
  • Multi-user sessions

User opinions about MSP360 Connect price and value

Value for money rating:

To see what individual users think of MSP360 Connect's price and value, check out the review snippets below.

“Security: MSP360 Standalone Connect offers various security features, such as encryption and password protection, to ensure the safety of remote connections.”
MN

Maurizio N.

Ditector

MSP360 Connect integrations (1)

Top integrations

MSP360 Connect support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Live Online
Webinars
Documentation
Videos
In Person

MSP360 Connect FAQs

Related categories