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SurveyLab vs Microsoft Forms Comparison (2026)

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4.6

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Good recommendations?

SurveyLab

Microsoft Forms

Overview

Powerful surveys with real-time reports, integrations, multi-user and multi-language support.

The Microsoft Forms platform helps companies improve their operations through data collection and reporting on surveys. The software can be used to build customized forms, with open-ended questions, multiple-choice questions, and ratings to collect customer feedback.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.9

Value for money

Ease of use

Features

Customer support

94%

would recommend this app

4.6

332

200

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

Pros

“It is an excellent tool that helps you design professional surveys, feedback forms, etc., and lets you collect and analyze data.”

Dayanand G.

Warehouse Executive

“It lets you create surveys in various languages.”

Dayanand G.

Warehouse Executive

“I use survey lab daily and I have nothing bad I can say about it and have had no problems whatsoever so that is great and cannot say the same about other companies.”

Jared S.

Handyman

Pros

“The user-friendly interface and seamless integration with other Microsoft tools have made it a go-to solution for my team, with only occasional minor issues with formatting.”

Daniel C.

Business Analyst

“I like that I can create surveys, feedback forms, quizzes, and internal questionnaires without needing any technical knowledge.”

Beulah G.

Senior Business Analyst

“It is reliable, straightforward, and works particularly well for quick surveys, feedback collection, registrations, and internal business forms.”

Beulah G.

Senior Business Analyst

Cons

“There were a hiccup during the running of the survey due to a platform update, which did cause the survey to stop functioning.”

Kit L.

Chief Product Officer

“There were a hiccup during the running of the review because of a stage update, which made the survey quit working.”

William I.

Freelancer

“Initially some things seemed a bit technical for me.”

Judith M.

Business consultant

Cons

“One thing that's kind of annoying is the lack of customization options for our survey templates.”

Daniel C.

Business Analyst

“The biggest limitation is the lack of advanced customization and more sophisticated form logic.”

Beulah G.

Senior Business Analyst

“You can't control layout or advanced styling and while it provides graphs and charts, there’s a lack of deep analytical tools without exporting data to Excel.”

Monica E.

Learning and development coordination