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NICE Nexidia Logo

NICE Nexidia

AI-enabled customer engagement analytics platform

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NICE Nexidia Pricing, Features, Reviews and Alternatives

NICE Nexidia FAQs

Q. Who are the typical users of NICE Nexidia?

NICE Nexidia has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does NICE Nexidia support?

NICE Nexidia supports the following languages:
English


Q. Does NICE Nexidia offer an API?

No, NICE Nexidia does not have an API available.

NICE Nexidia product overview

What is NICE Nexidia?

NICE Nexidia is a customer engagement analytics platform designed to help businesses in financial services, healthcare, legal, IT and other industries monitor customer service activities, trends and performance across contact center sites, team members, and agents using artificial intelligence (AI)-enabled dashboards.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

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Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

50

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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NICE Nexidia features

Functionality

5.0

/5

1

Total features

6

4 categories

Most valued features by users

Reporting/Analytics
AI/Machine Learning
Automated Routing
Call Monitoring
IVR/Voice Recognition
Quality Management

Functionality contenders

NICE Nexidia users reviews

Overall Rating

5.0

/5

1

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Overall rating contenders

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