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Nixxis Digital Logo

Software for managing customer interactions

Table of Contents

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Nixxis Digital - 2026 Pricing, Features, Reviews & Alternatives

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Nixxis Digital overview

What is Nixxis Digital?

Nixxis Digital gives you access to all media channels as well as bots, intent, and AI. You can connect to Facebook, Twitter, LinkedIn, Youtube, Instagram, Telegram, SMS, chat, WhatsApp, Messenger, Appstore, Google play, and more.

Unlimited amount of embedded robots, AI-based intent detection coupled with co-filling and cosigning of e-documents, co-browsing as well as video chat with your customers.

With chatbot integration and machine learning intelligence, customer satisfaction will increase as agents would be more customer-centric by tackling complex issues.

Agents would be apt to recognize customer language, customer usage patterns, and customer problematics thus flattening call peaks while having to resort to customer proximity and personalization. Agents would also be able to connect the customer to the right service (marketing, sales, and customer service).

Nixxis Digital functions on intuition with a unique set of algorithms that merges with external mechanisms in order to read patterns, and external data analytics to promote actionable suggestions.

Nixxis Digital and our AI technology, in short, enables your organization to continuously serve customers on a 24/7 basis via self-service mode, requesting human interaction only if necessary.

Key benefits of using Nixxis Digital

- 24/7 customer service
- Integrated softphone
- Supervision & reporting in real-time
- Customizable dashboards, assigned roles, and reports.
- Best predictive dialer with 10 operating modes
- RGPD compliant
- Performance management
- Third-party integration



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Nixxis Digital reviews

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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Nixxis Digital's features

Activity dashboard
Activity tracking
Agent interface
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Call center management
Call list management
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call tracking
Call transfer
Callback scheduling
Caller id
Campaign management
Chat/Messaging
Chatbot
Collaboration tools
Computer telephony integration
Contact database
Contact management
CRM
Customer history
Customizable reports
Data import/export
Email management
Interaction tracking
IVR
Live chat
Monitoring
Multi-Channel communication
Performance management
Predictive dialer
Quality management
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Social media integration
Third-Party integrations
Voice mail
Workforce management

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Nixxis Digital pricing

Value for money rating:

Starting from

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Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Nixxis Digital price and value

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Nixxis Digital integrations (7)

Nixxis Digital support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Live Online
Webinars
Documentation
Videos

Nixxis Digital FAQs

Q. What type of pricing plans does Nixxis Digital offer?

Nixxis Digital has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Nixxis Digital?

Nixxis Digital has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Nixxis Digital support?

Nixxis Digital supports the following languages:
Dutch, English, French, Polish, Portuguese, Romanian, Russian, Turkish, Vietnamese


Q. Does Nixxis Digital offer an API?

Yes, Nixxis Digital has an API available for use.


Q. What other apps does Nixxis Digital integrate with?

Nixxis Digital integrates with the following applications:
SwanLeap TMS, Apteco Orbit, Recruit Wizard, ChronicCareIQ, Brief , DaeBuild CRM, TeleDent


Q. What level of support does Nixxis Digital offer?

Nixxis Digital offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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