Opinaê - 2026 Pricing, Features, Reviews & Alternatives

Opinaê is a comprehensive customer satisfaction and Net Promoter Score (NPS) survey application designed to help businesses monitor the experience of their clients and patients. The application supports multiple platforms, including tablets, totems, and smartphones, making it ideal for use in clinics, laboratories, hospitals, medical and dental offices, pharmacies, hotels, and retail establishments.

The application offers a wide range of survey types, including NPS, multiple-choice questions, free-text responses, yes/no questions, checklists, and satisfaction levels measured with stars or emojis. The user-friendly survey builder allows businesses to easily create and customize their surveys, incorporating their own logo and background to maintain brand identity. The application's offline and online functionality ensures data collection even in environments with fluctuating internet connectivity, making it a versatile solution for various industries.

Opinaê's real-time monitoring and reporting capabilities provide businesses with valuable insights into customer satisfaction. The application generates comprehensive PDF reports with headers, graphs, and tables, and allows users to export the collected data to Excel for further analysis. The dynamic QR code feature and the ability to share survey links via WhatsApp or email make it easy for businesses to distribute and collect feedback from their customers. With its robust features and customization options, Opinaê empowers businesses to enhance their customer experience and drive continuous improvement.