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OPINATOR Logo

Customer experience (CX) management platform

Table of Contents

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OPINATOR - 2026 Pricing, Features, Reviews & Alternatives

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OPINATOR overview

What is OPINATOR?

OPINATOR is a customer experience (CX) management solution designed to help businesses deliver exceptional and personalized experiences. The platform offers a suite of innovative features that enable organizations to boost customer engagement, reduce effort, and drive value at every touchpoint.

At the core of OPINATOR is its ability to create highly engaging and fully customized interactions, such as surveys and forms, that become an extension of the brand. By moving away from traditional, ineffective formats, the platform helps increase response rates in Voice of Customer (VoC) and CX management programs. The solution's real-time intelligence capabilities also combine contextual data with AI to generate unique and personalized experiences for each customer.

Starting price


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OPINATOR’s user interface

Ease of use rating:

OPINATOR reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

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OPINATOR's features

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Batch communications
Campaign management
Churn management
Communication management
Content creation
Content management
CRM
Customer database
Customer experience management
Customer history
Customer journey mapping
Customer portal
Customer segmentation
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Data visualization
Drag & drop
Email management
Engagement tracking
Event triggered actions
Feedback management
Gamification
Interaction tracking
Interactive content
Knowledge base management
Knowledge management
Monitoring
Multi-Channel communication
Multi-Channel data collection
Multi-Language
Negative feedback management
NPS survey structure
On-Demand communications
Personalization
Predictive analytics
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Sentiment analysis
SMS messaging
Social media integration
Survey/Poll management
Surveys & feedback
Template management
Text analysis
Trend analysis
Video support
Visual analytics
Widgets

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OPINATOR support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)

Training options

In Person
Documentation
Live Online
Webinars
Videos

OPINATOR FAQs

Q. What type of pricing plans does OPINATOR offer?

OPINATOR has the following pricing plans:
Starting from: €999.00

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Q. Who are the typical users of OPINATOR?

OPINATOR has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does OPINATOR support?

OPINATOR supports the following languages:
English, Portuguese, Spanish


Q. Does OPINATOR offer an API?

Yes, OPINATOR has an API available for use.


Q. What level of support does OPINATOR offer?

OPINATOR offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

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