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Pipedrive vs Ontraport Comparison (2026)
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Good recommendations?
Overview
Pipedrive is an easy to implement CRM software tool that helps you focus on the activities that drive deals to close.
Create fully automated email marketing funnels with beautiful drag and drop emails, all backed by the industry's best delivery rates.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
3K
5
4
3
2
1
1.9K
896
139
36
29
- Value for money
- Ease of use
- Features
- Customer support
80%
would recommend this app4.2
89
5
4
3
2
1
48
22
12
4
3
- Value for money
- Ease of use
- Features
- Customer support
66%
would recommend this appPros
“On top of this, the automation features (like activity reminders and workflow triggers) save time on repetition tasks, and the integrations with email and other tools keep everything in one place.”
Jonathon B.
Senor Content Manager
“Signed up for the Campaigns email feature and spent a month building my CRM around it. Because of how 25 contacts were sourced, Pipedrive locked double opt-in across my entire account, blocking campaigns to all ~560 of my contacts, including 25-year relationships.”
MF
Mark F.
Licensed Real Estate Salesperson
“The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal.”
Marquita V.
SALES MANAGER
Pros
“The tool also needs to find a solution for tracking traffic sources.”
ED
Eduardo D.
Owner
“Overall, I would recommend this software for anyone who needs to automate emails and store contact information.”
LM
Loura M.
Executive Assistant
“We have migrated the donor experience to another software designed for nonprofit fundraising, and still currently use ontraport to assist with marketing emails until a better solution is in place.”
Shaelina H.
Executive Director
Cons
“I feel I was duped into a product that routed all their email marketing campaign features with zero mention (even fine print), that they can (and will) require you to obtain consent from every one of your contacts before sending me an email campaign to one.”
MF
Mark F.
Licensed Real Estate Salesperson
“If you try to create some of the more complex reports you run into a dead end rather quickly. While the basic functions of Pipedrive are great, creating a customized dashboard is much more of a pain-in-the-neck than it should be.”
IB
Ihor B.
Senior Software Engineer
“Before using pipedrive I had Post-It Notes and Spreadsheets scattered all over my office and it was complete chaos.”
IB
Ihor B.
Senior Software Engineer
Cons
“The email template designs are outdated, the tool is hard to navigate, and there is definitely a learning curve to use it.”
ED
Eduardo D.
Owner
“This is not suited for nonprofit fundraising at all.”
Shaelina H.
Executive Director
“Statistics and Split test don't work”
Angus B.
MD
- Vendor responds to reviews
- Last review23 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features180
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Responses
- Autoresponders
- Batch Processing
- Business Card/Badge Scanning
- Buyer Management
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Management
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Chatbot
- Churn Management
- Click Tracking
- Client Portal
- Client Tracking
- Client/Property Matching
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Entry
- Data Extraction
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dues Management
- Dynamic Content
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Enrollments/Onboarding
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Full Text Search
- Fundraising Management
- GDPR Compliance
- Generative AI
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- HTML Editor
- Image Library
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Member Communication
- Member Database
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Membership Signup
- Mobile Access
- Mobile App
- Mobile Optimization
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Site Management
- Natural Language Processing
- Negative Feedback Management
- Newsletter Management
- Offline Form
- Onboarding
- Online Booking
- Online Forms
- Opportunity Management
- Pageview Tracking
- Patient Communications
- Patient Management
- Payment Processing
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Product Catalog
- Project Management
- Property Management
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Recommendations
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Sales Activity Management
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Single Sign On
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Subscriber Management
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Text Analysis
- Text Editing
- Third-Party Integration
- Third-Party Integrations
- Time on Site Tracking
- Transcripts/Chat History
- Transfers/Routing
- Volunteer Management
- WYSIWYG Editor
- Web Forms
- Website Integration
- Website Management
- Workflow Automation
- Workflow Management
- Total features153
- A/B Testing
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Account Management
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Automated Responses
- Autoresponders
- Batch Processing
- Business Card/Badge Scanning
- Buyer Management
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call List Management
- Call Management
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Chatbot
- Churn Management
- Click Tracking
- Client Portal
- Client Tracking
- Client/Property Matching
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Committee Management
- Communication Management
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Library
- Content Management
- Content Publishing Options
- Contract/License Management
- Conversion Tracking
- Credit Card Processing
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customizable Branding
- Customizable CTAs
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Dashboard Creation
- Data Entry
- Data Extraction
- Data Import/Export
- Data Management
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Document Management
- Document Storage
- Donation Tracking
- Donor Management
- Drag & Drop
- Drip Campaigns
- Dues Management
- Dynamic Content
- Electronic Payments
- Email Campaign Management
- Email Management
- Email Marketing
- Email Reminders
- Email Response Control
- Email Sequences
- Email Templates
- Email Tracking
- Engagement Tracking
- Enrollments/Onboarding
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- For AEC Industry
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Nonprofits
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Full Text Search
- Fundraising Management
- GDPR Compliance
- Generative AI
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Graphical Data Presentation
- HTML Editor
- Image Library
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Invoice Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Engagement
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Lead Verification/Validation
- List Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Member Communication
- Member Database
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Membership Signup
- Mobile Access
- Mobile App
- Mobile Optimization
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multiple Site Management
- Natural Language Processing
- Negative Feedback Management
- Newsletter Management
- Offline Form
- Onboarding
- Online Booking
- Online Forms
- Opportunity Management
- Pageview Tracking
- Patient Communications
- Patient Management
- Payment Processing
- Performance Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Pre-Configured Bot
- Predictive Analytics
- Product Catalog
- Project Management
- Property Management
- Prospecting Tools
- Quotes/Estimates
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Recommendations
- Recurring/Subscription Billing
- Referral Tracking
- Registration Management
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- Sales Activity Management
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Self Service Portal
- Shared Contacts
- Single Sign On
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Subscriber Management
- Summary Reports
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Scheduling
- Team Assignments
- Template Management
- Templates
- Territory Management
- Text Analysis
- Text Editing
- Third-Party Integration
- Third-Party Integrations
- Time on Site Tracking
- Transcripts/Chat History
- Transfers/Routing
- Volunteer Management
- WYSIWYG Editor
- Web Forms
- Website Integration
- Website Management
- Workflow Automation
- Workflow Management
Integrations
- Total integrations89
- 1ShoppingCart
- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Apollo.io
- Asana
- Bedrock Data
- Calendly
- Call Loop
- CallHippo
- Callmaker
- Crossbeam
- Cyclr
- Datananas
- Demodesk
- Docusign
- Drip
- Dropbox
- Dryrun
- Dux-Soup
- EasyWebinar
- Engageware
- FreshBooks
- Freshdesk
- Front
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Maps
- Google Workspace
- Gravity Forms
- HappyFox Chat
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Data Hub
- Integrate.io
- IntelligenceBank
- Jotform
- JustCall
- Justuno
- Kajabi
- Kixie PowerCall & SMS
- Klenty
- Lead Liaison
- LeadBoxer
- Leadfeeder
- Leadpages
- LeadsBridge
- LearnDash
- Lime Connect
- LiveChat
- Livestorm
- MRPeasy
- Mailjet
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Teams
- NativeForms
- OptimizePress
- OptinMonster
- Outfunnel
- Outgrow
- PandaDoc
- PayKickstart
- PayPal Payments
- Picreel
- Plecto
- Proposable
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Referral Factory
- RightSignature
- Ruler Analytics
- Seamless
- Shopify
- SimpleTexting
- Slaask
- Slack
- Slemma
- Snov.io
- SupportBee
- Surfe
- Survicate
- Talkdesk
- Talkspirit
- TimelinesAI
- Toky
- Tray.io
- Trello
- Twilio
- Wishpond
- Wistia
- Wiza
- WooCommerce
- Woodpecker.co
- Woopra
- WordPress
- Xero
- Yesware
- Zapier
- Zendesk Suite
- Zoom Workplace
- authorize.net
- iDevAffiliate
- lemlist
- monday AI Work Platform
- Total integrations39
- 1ShoppingCart
- APIANT
- Act-On
- ActiveCampaign
- ActiveDEMAND
- ActiveIQ
- Acuity Scheduling
- Aircall
- Apollo.io
- Asana
- Bedrock Data
- Calendly
- Call Loop
- CallHippo
- Callmaker
- Crossbeam
- Cyclr
- Datananas
- Demodesk
- Docusign
- Drip
- Dropbox
- Dryrun
- Dux-Soup
- EasyWebinar
- Engageware
- FreshBooks
- Freshdesk
- Front
- GoTo Webinar
- Google Calendar
- Google Contacts
- Google Drive
- Google Maps
- Google Workspace
- Gravity Forms
- HappyFox Chat
- Help Scout
- Highrise
- HubSpot CRM
- HubSpot Data Hub
- Integrate.io
- IntelligenceBank
- Jotform
- JustCall
- Justuno
- Kajabi
- Kixie PowerCall & SMS
- Klenty
- Lead Liaison
- LeadBoxer
- Leadfeeder
- Leadpages
- LeadsBridge
- LearnDash
- Lime Connect
- LiveChat
- Livestorm
- MRPeasy
- Mailjet
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Teams
- NativeForms
- OptimizePress
- OptinMonster
- Outfunnel
- Outgrow
- PandaDoc
- PayKickstart
- PayPal Payments
- Picreel
- Plecto
- Proposable
- Proposify
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Referral Factory
- RightSignature
- Ruler Analytics
- Seamless
- Shopify
- SimpleTexting
- Slaask
- Slack
- Slemma
- Snov.io
- SupportBee
- Surfe
- Survicate
- Talkdesk
- Talkspirit
- TimelinesAI
- Toky
- Tray.io
- Trello
- Twilio
- Wishpond
- Wistia
- Wiza
- WooCommerce
- Woodpecker.co
- Woopra
- WordPress
- Xero
- Yesware
- Zapier
- Zendesk Suite
- Zoom Workplace
- authorize.net
- iDevAffiliate
- lemlist
- monday AI Work Platform
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