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Ontraport

Sales, marketing, and communication management software

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Ontraport Pricing, Features, Reviews and Alternatives

Ontraport product overview

Price starts from

$

79

/momonth
Per Feature

What is Ontraport?

Ontraport is a cloud-based software designed to help businesses of all sizes streamline sales, marketing, customer communication, and other operations on a unified portal. The platform includes marketing automation tools, which enable organizations to create, run, and manage marketing campaigns using customizable templates and send targeted emails or text messages to customers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Webinars
In Person
Documentation
Live Online
Videos

Ontraport pricing information

Value for money

3.8

/5

69

Price starts from

$

79

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Ontraport features

Functionality

4.3

/5

69
Total Features101 8 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Data Import/Export
Customizable Templates

Ontraport users reviews

Overall rating

4.2

/5

69

Positive reviews

78%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.27/10
Rating distribution

5

4

3

2

1

37

17

10

2

3

Pros
It's super powerful and has a lot of extensions via Zapier. The live chat contact support is AWESOME.

Julian V.

It's very logical and user friendly, as long as you are clear with each step of your process that you are wanting to automate, it will be likely super intuitive for you.

Annette P.

Ontraport has changed the way I do business and I recommend it to all my clients (and let's face it - to anyone who will listen). The support is wonderful and the platform is powerful.

RB

Rebecca B.

Cons
Really uneasy to build an emails with the builder. Fake drag and drop, which is really hard to use.

TH

Tomasz H.

Email campaigns were difficult to execute. Just a long laundry list of problems.

AR

Anonymous Reviewer

The pricing tiers are rather odd as there's no middle ground.

ES

Edwin S.

Overall Rating

Great for a marketing CRM

Reviewed 8 months ago

Transcript

Andra V.: Hi, my name is Andra and I'm a business owner and I would rate Ontraport four out of five....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for coaches, speakers and e-learning products

Reviewed a year ago

It's truly the best software in the industry for companies looking to launch an e-learning / saas product, it seems to be especially geared for people who have a workshop, live event or coaching service business

Pros

It's very logical and user friendly, as long as you are clear with each step of your process that you are wanting to automate, it will be likely super intuitive for you

Cons

The software does seem to glitch frequently in little minor ways (for example, the bold on rollover for a link text) and with that said, support is amazing and they often resolve these issues super quickly.

Vendor response

YAY for user-friendly software that help make running a business smooth and efficient!! Thanks for the positive review, Annette.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Daily user since 2014

Reviewed 2 years ago

Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value

Pros

1. Ease of use, a great tool for all my marketing and automation. You have to try it to really understand 2. Support, many of whom I now know on first name basis - Ontraport attracts top notch people to be part of their team and they bend over backwards to help, especially if mistakes are made... I find them extremely proactive. 3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders. Every dept head I've spoken with has been extraordinary and a credit to [SENSITIVE CONTENT HIDDEN] who himself is all over the wider community. All of this plus the Facebook Community which is amazing, no question too dumb or too complex, everyone within the wider community is very helpful.

Cons

The knowledge base could probably do with more detail but I can normally get the answer I need from the community with is very strong and healthy

Vendor response

Thanks for the kind words, Matt! We're happy to have you as a part of the Ontraport family. We're constantly making updates and additions to our Support Center, so please let us know if you have any specific feedback or suggestions for information to add!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I Tried It for 6 Months This Is What I Found:

Reviewed 2 years ago

I had a few really hard sales people; just not very nice. After my first (kind-of) set up call, I just stopped doing it because I was told everything I had been doing (for the last 10 years) was old, wrong, and shoddy. I was informed the only way to fix it was with Ontraport. In 20+ years of business, that one on-boarding call ranks one of my worst experiences. Just because of that, I can't recommend...

Pros

The landing pages are fabulous! You can add a sales forms and up-sale sections. If you understand sales funnels, you may really like it. They have great customer service and there's always a way to talk to someone. You can chat with someone, schedule mini-screen share sessions and schedule longer training calls. All of my customer service interactions were fabulous.

Cons

There was a lacking in the template area, for me. It was not a simple as it would seem- my stuff kept crashing; I don't recommend larger images, files, or .gifs. They don't support .html, so if you have things you want to embed, it's a chore and there isn't any technical support. It's a lot of work for one person. This would be better for a mid-size or larger company. I wouldn't recommend it for any...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Tech Support EVER!!!

Reviewed 3 months ago

Between the tech button inside the software and the support in the private Facebook group all your questions get answered.

Pros

When you get stuck, the tech support is right there to walk you through.

Cons

You can't tag an order bump to my knowledge.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great for a marketing CRM

Reviewed 8 months ago

We used it to manage our email marketing campaigns and follow up with B2B leads.

Pros

Ontraport is super customizable and intuitive to use. We use the email marketing tool and manage our leads through the sales pipeline. I love the automation component of Ontraport also.

Cons

I wish there was a way that Deals could be auto-created because at the moment we are using the "Contacts" section as this is the only way leads can be auto added via the Zapier integration.

Vendor response

Hello Andra! We're so happy to hear Ontraport's robust features have been helpful for your business. There actually is a way to automatically create Deals using webhooks. In this video around ~58:00 Landon talks about about many-to-many relationships, specifically Deals. https://www.youtube.com/watch?v=Uijq4_tafIg&t=3480s I hope this video helps, but if you still need more assistance, feel free to reach out to Support or post in the Ontraport User Community in Facebook. :) And thanks for the review!

Ontraport FAQs and common questions

Ontraport has the following pricing plans:
Starting from: $79.00/month
Pricing model: Subscription
Free Trial: Available


Ontraport has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Ontraport supports the following languages:
English


Ontraport supports the following devices:
Android


Yes, Ontraport has an API available for use.


Ontraport integrates with the following applications:
Authorize.net, WooCommerce, PayPal, Calendly, Zapier, Picreel, QuickBooks Online Advanced, SimpleTexting, TimeTrade, DocuSign, LearnDash, Zoom, Acuity Scheduling, Wordpress, Freshdesk, LeadsBridge, JotForm, Wistia, iDevAffiliate, Kajabi, GoToWebinar, Facebook, QuickBooks Online, Justuno, 1ShoppingCart, Leadpages, APIANT, Outgrow, Google Calendar, EasyWebinar, OptinMonster, Call Loop, Twilio, Xero, OptimizePress, PieSync, PayKickstart, Shopify, Zendesk


Ontraport offers the following support options:
Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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