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Rate My Service Logo

In-Signature Surveys. Customer Feedback & Reviews solution.

Table of Contents

Rate My Service - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Rate My Service overview

What is Rate My Service?

RateMyService is a Customer Feedback solution that helps businesses, in 3-minutes, insert a Survey in their staffs Email Signature.

The In-Signature Customer Satisfaction (CSAT) Survey potentially allows customers to rate their experience after every email reply.

This Rating Solution lets support/sales teams create a highly customizable Survey that measures Customer Satisfaction & Customer Loyalty.

The Emoji Survey tool gives Real-Time Feedback, which means having the chance to turn conversations around if/when things go south, increasing customer success rates, & leading to improved customer retention.

Main features include:

- Highly customizable survey

- Quickly add users with G-Suite & Office 365 integrations or by using CSV

- Email notifications for completed customer surveys

- Easy to read reporting/dashboard

- Works with standard or HTML email signatures.

Key benefits of using Rate My Service

- PEACE OF MIND - Your customers can instantly connect with a manager when balls are dropped.
- REMOVE "DEAD WOOD" - Quickly identify your worst performers and help them grow!
- TIME SAVER - No more need to monitor/inspect your staff mailboxes.
- BECOME BETTER - Watch your team "fly higher" as a result of an email signature CSAT.
- CELEBRATE AWESOMENESS - Identify your top staff performers and celebrate their awesomeness!

Starting price

9flat rate /
per month

Alternatives

with better value for money

Rate My Service’s user interface

Ease of use rating:

Rate My Service pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(7)
5(52)

What do users say about Rate My Service?

One of the things I love about "Rate My Service" is that it collects customer feedback from every email.

Select to learn more


Who uses Rate My Service?

Based on 59 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Internet
Retail
Others

Use cases

Customer Satisfaction

Rate My Service's key features

Most critical features, based on insights from Rate My Service users:

Customer experience management
Survey/Poll management
Complaint monitoring
Reporting/Analytics
Feedback management
Customizable forms

All Rate My Service features

Features rating:

Trend analysis
Performance metrics
Data import/export
Customizable templates
Activity dashboard
Alerts/Notifications
CRM
CSAT survey structure
Data visualization
Email management
Search/Filter
Visual analytics
Widgets

Rate My Service awards

Rate My Service alternatives

Rate My Service logo

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SurveyMonkey logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Trustpilot logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jotform logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Rate My Service pricing

Value for money rating:

Starting from

9

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Rate My Service price and value

Value for money rating:

To see what individual users think of Rate My Service's price and value, check out the review snippets below.

“It is an amazing product that help you to improve your services to give the best to your clients.”
EM

Eva M.

Founder

“It's easy to use, customers love how easy it is to give feedback, you can integrate it with your email, it's customizable, it's feature-rich and the customer service is amazing.”
AR

Aaditya R.

SEO Head

Rate My Service support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk

Training options

Live Online
Videos

Rate My Service FAQs

Q. Who are the typical users of Rate My Service?

Rate My Service has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What languages does Rate My Service support?

Rate My Service supports the following languages:
Arabic, Danish, French, German, Russian, Spanish, English


Q. Does Rate My Service offer an API?

No, Rate My Service does not have an API available.


Q. What level of support does Rate My Service offer?

Rate My Service offers the following support options:
Email/Help Desk

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