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Retain
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Engage customers before they reach collections
Table of Contents
Retain - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Retain overview
What is Retain?
Retain by TrueML is a scalable digital delivery tool that automates customer engagement, optimizes digital communication, and reduces operational costs of small businesses. With Retain, businesses can recover more, reduce churn rates, and maintain brand consistency. Retain's patented optimization engine is powered by analyzing engagement data from millions of customers, achieving dynamic optimization for customer engagement in the channel and time they prefer. Clients can also customize Retain for their specific needs and implement email strategies effortlessly. Retain is an all-in-one solution within clients' reach; the team delivers Retain pre-configured for quick onboarding, no-messy migration and project resources necessary.
Retain’s user interface
Retain reviews
Overall rating
5.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Retain's key features
Most critical features, based on insights from Retain users:
All Retain features
Features rating:
Retain alternatives
Retain
Starting from
No pricing info
Viber
Starting from
Free
Text Request
Starting from
59
Per month
LiveAgent
Starting from
15
/user
Per month
Retain support options
Typical customers
Platforms supported
Support options