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Salesforce Starter vs Bigin by Zoho CRM Comparison (2026)
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HubSpot CRM
4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
Salesforce Starter
4.4
(226)5
127
4
73
3
18
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bigin by Zoho CRM
4.7
(745)5
553
4
174
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.
Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
226
5
4
3
2
1
127
73
18
6
2
- Value for money
- Ease of use
- Features
- Customer support
65%
would recommend this app4.7
745
5
4
3
2
1
553
174
16
0
2
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“It helps keep customer information, sales activities and communication organized in one place.”
AR
Ansuman R.
Ecom Manager
“Salesforce Starter steered my company towards a more professional approach to handling potential and current students.”
BK
Blerta K.
Language Instructor
“My overall experience with Salesforce Starter has been very positive, offering a reliable, scalable CRM with strong tools that support organization, visibility, and long-term growth.”
JA
Joshua A.
BDR
Pros
“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”
GJ
Glecenda J.
Senior Executive
“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG
Amanda G.
Office Manager
“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Clarisa P.
COO
Cons
“I do not recall anything I did not like about Salesforce...”
PB
Phoebe B.
Payroll Administrator
“I don't like that you cannot view the activities tab and see what notes were taken without having to expand each note.”
LD
Lisa D.
Billing Administrator
“The pricing on this product is a bit higher than competitive products with the same functionality. If you're moving over from a different product, some of the workflows can be a bit confusing.”
BZ
Bob Z.
Account Manager
Cons
“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC
Shourya C.
Founding Partner
“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Magesh K.
Digital Marketing Specialist
“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD
Alberto D.
Ceo
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review19 days ago
Key features
- Total features138
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Catalog Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- GDPR Compliance
- Generative AI
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- Health Score
- IVR
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Medical History Records
- Mobile Access
- Mobile App
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Order Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Preview Functionality
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Property Management
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Shared Contacts
- Shopping Cart
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Transfers/Routing
- Usage Tracking/Analytics
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Website Management
- Win/Loss Analysis
- Workflow Automation
- Workflow Configuration
- Workflow Management
- Total features160
- @mentions
- A/B Testing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Logging
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Catalog Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Segmentation
- Customizable Branding
- Customizable CTAs
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Dynamic Content
- Electronic Signature
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- GDPR Compliance
- Generative AI
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- Health Score
- IVR
- Interaction Tracking
- Internal Chat Integration
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Lead Verification/Validation
- Leaderboards
- List Management
- Live Chat
- Marketing Automation
- Marketing Calendar
- Medical History Records
- Mobile Access
- Mobile App
- Mobile Optimization
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Order Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Predictive Analytics
- Preview Functionality
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Property Management
- Proposal Generation
- Prospecting Tools
- Queue Management
- Quotes/Estimates
- ROI Tracking
- Real Time Editing
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Revenue Management
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Analytics
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Shared Contacts
- Shopping Cart
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Ticket Management
- Transfers/Routing
- Usage Tracking/Analytics
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Website Management
- Win/Loss Analysis
- Workflow Automation
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations8
- Acefone
- ActiveCampaign
- Amazon Connect
- Avaya Cloud Office
- Box
- Calendly
- CloudTalk
- Constant Contact
- Docusign
- Dropbox
- Dropbox Sign
- Eventbrite
- Exotel
- Google Ads
- Google Workspace
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Jive
- Knowlarity
- LinkedIn for Business
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- Nicereply
- PandaDoc
- QuickBooks Online
- Ringover
- SMS-Magic
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
- Total integrations68
- Acefone
- ActiveCampaign
- Amazon Connect
- Avaya Cloud Office
- Box
- Calendly
- CloudTalk
- Constant Contact
- Docusign
- Dropbox
- Dropbox Sign
- Eventbrite
- Exotel
- Google Ads
- Google Workspace
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Jive
- Knowlarity
- LinkedIn for Business
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- Nicereply
- PandaDoc
- QuickBooks Online
- Ringover
- SMS-Magic
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
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