Zoho CRM vs Bigin by Zoho CRM Comparison

We will transition from the Zoho Bigin product to Zoho CRM. Both products are good but the ability to customize Zoho CRM modules and fields make it a viable product for us.

Along with a high level of functionality comes a certain amount of complexity that can make customizing your setup a bit tricky. However, if you allow for a bit of time to understand your options in Zoho, you can map your needs and create a highly functional data system.

It works for what I needed. Great for running my business.

The cost. I keep my overhead low. Bigin CRM suits my needs

Using it easy managing contact, lead generating, And keeping tab of social marketing , etc. User interface is simple easy to understand.

I have zero dislike for this awesome CRM software by zoho.

I like workflow rules, modules and fields, templates, web forms and also user control. I think I like all products of Zoho. I don't have knowledge of coding. but I am using Zoho CRM without any problems. Superb job by Zoho Team.

I think. you guys should work on spamming Leads. Spam lead should not enter in CRM. I tried a lot but I am unable to stop which is coming to Zoho webforms.

All I need in terms of CRM is covered by Zoho CRM

Lack of knowledge by CSR

This CRM software has been easy to use. Zoho CRM has been working so well for us. Zoho CRM's capabilities are excellent.

I do not dislike Zoho CRM. Zoho CRM has zero weaknesses.

Zoho CRM API is used for creating a custom application integration.Zoho CRM is easy to use.Zoho CRM is very affordable.Zoho CRM has amazing work tools.Zoho CRM Email Marketing is best.

Zoho CRM has weak customer support for big platforms. Zoho CRM has a complicated setup process. Zoho desk has a complicated setup process.

Easy to use, multiple features available where we can utilise most of them to manage CRM activities.

Complications in Zoho CRM Plus package. i.e. integration, while integrating conatcts from Zoho Campaigns and ZOho CRM not able to map all fields.

Zoho CRM Service empowers SMEs by attracting their customers to them, although the software is effective, it retains its value for money compare to other CRM Software, Zoho CRM has ease the work for digital marketers.

Although Zoho CRM is effective, it still need additional features, it should be able to manage more data.

There are very useful task automations in Zoho CRM which has helped us get our work done easily and more accurately. It also has powerful analytical functions for generating insightful performance reports that help optimize our customer engagements during sales. Zoho CRM team collaboration tools help us to work together on our customer journey.

All features in Zoho CRM are perfect. We have not come across anything about Zoho CRM to dislike.

The fact that I can adjust the software to suite my needs

Takes time to learn how to use it- learning curve

The Software comes with incredible features like: - Single source for all the client details - Document/KYC management - Cloud access - Automate reply and follow-ups - Analyze sales performance and data

Although Zoho CRM is a great tool and a feature loaded tool but it lacks the analytics report. User need to define the reporting requirements by using Zoho analytics.

Zoho CRM est un crm pour la vente en ligne qui gère vos opération

pas d'inconvénients dans l'utilisation de zoho crm

It's cost structure and open customizability.

Lack of expert support, lack of updates, apparent decision by ZOHO to focus on office suite instead of advancing CRM

Easy to mange your customer relations in an efficient manner.

The Zoho CRM "design colors" is inconsistent.

friendly and easy to use even if we're nor familiar with this type of product

nothing, everything work's great in zoho crm

The Zoho CRM is simple to use. It truly serves customers for sales staff to determine the type of leads gathered by the tool, and it provides real-time information for accurate analysis to assess the importance of the leads as fresh, cold, and hot offers on a unified platform. The features are quite effective and beneficial for professionals on a daily basis.

As of now, I have had no problems using Zoho. We experienced troubles with its designed campaign software and utilized Zoho Campaigns until recently, but the two have now fully merged and advertising data are easy to evaluate within the CRM program. The notes view is the one field that I probably despise the most because it is difficult to filter on.

Easy to use, updated often, and multi-platform access to the data

The delay between the other Zoho apps and Zoho CRM in terms of synchronization.

Zoho CRM is a good mobile application that gives you quick access to your contacts, notes, and deals, easy to call and talk to clients directly using the mobile application

Zoho CRM it's very hard to set up CRM integration with party application

I enjoy the capability of ZOHO CRM and the amount of integrations that work with ZOHO CRM.

ZOHO support often times, first answer the chat to send you to a FAQ or self help article. Rather than diagnosing the problem, finding the underlying cause and then proceeding accordingly. It does take a long time to learn and many of the modules can't be modified the same way as another (Example: I can create a pipeline with one module but with the other I can't). Also to become very proficient within ZOHO CRM's education, you'll have to invest more into your education. Instead of it being provided for you with the program.

The zoho crm is the sales software used for the customer Satisfaction and business growth by doing more slaes. The software is similar to hubspot Crm

There is no least about the software where it is useful for sales person to do more sales and get profited by having more customer

Sales features we liked most in Zoho CRM

Accounts section have to improve in Zoho CRM

Makes Work easy by combining Sales, marketing, and Customer Support all in one place, Which helps in improving sales and strategies for future purposes.

I do not dislike anything about Zoho CRM

Zoho CRM is a cost effective alternative to other CRM options

Zoho CRM has limited scalability and advanced options.

It's so User friendly. For manage customer then zoho CRM is one then most powerfull CRM.

In Zoho CRM some feature is most important

the simple way that you can find out everything in a easy way

limitation of the futures in Bigin by Zoho CRM

Clear UI, easy to use, API integration easy to perform

i dont feel there are any cons for zoho crm

Very very very easy to use, easy to first setup, easy to customize to fit on your organizations structue.

Lacks native integration to O365/M365, lacks on native integration with other Zoho apps like Zoho Projects. The upgrade to Zoho CRM is costly.

Ease of Use, Affordability,Focused Features, Integration with Zoho Ecosystem, Customization

What did you like least about Bigin by Zoho CRM Nothing