Serenna - 2026 Pricing, Features, Reviews & Alternatives

Serenna is all-in-one practice management software built specifically for physiotherapy clinics. It replaces disconnected tools, spreadsheets, paper records, and personal messaging apps with twelve integrated modules, serving both solo physiotherapists and multi-practitioner clinics through team coordination and role-based access (six roles with granular permissions).

Serenna is all-in-one practice management software built specifically for physiotherapy clinics. It replaces disconnected tools, spreadsheets, paper records, and personal messaging apps with twelve integrated modules, serving both solo physiotherapists and multi-practitioner clinics through team coordination and role-based access (six roles with granular permissions).

The scheduling module offers daily, weekly, monthly, treatment-room, and therapist calendar views with drag-and-drop and automatic conflict detection. A customizable public booking page lets patients schedule around the clock, and appointments are assigned automatically based on practitioner workload, with room management and buffers between sessions.

The clinical records module includes an interactive anatomical mannequin for visual condition documentation, session notes, treatment-evolution tracking, and GDPR-compliant digital consent forms. The billing module generates PDF invoices, tracks daily revenue with cash-register reconciliation, and exports data for external accounting. A performance dashboard surfaces service profitability and practitioner productivity, with weekly AI suggestions.

Serenna integrates the WhatsApp Business API with an AI chatbot that recognizes twelve intents, sending automated reminders and answering patient inquiries, booking requests, modifications, and cancellations; a per-conversation toggle switches between automated and manual replies, cutting no-shows and admin time.

Serenna runs as a progressive web app installable on iOS and Android with offline functionality. Staff check in via QR code with geolocation. All patient data is encrypted with AES-256 and stored on Google Cloud servers in the European Union, with audit logs and one-click patient data access or deletion. Guided onboarding completes in about ten minutes, covering services, operating hours, treatment rooms, and practitioner profiles. A permanently free plan lets clinics start with no credit card, with paid professional and clinic plans for growing practices.

The billing module generates Portable Document Format invoices, supports daily revenue tracking with cash register reconciliation and exports data for external accounting services. A performance dashboard delivers insights into service profitability and practitioner productivity metrics. The platform integrates with WhatsApp Business API and an artificial intelligence chatbot that sends automated reminders and responds to patient inquiries, booking requests, appointment modifications and cancellations. A toggle function allows practitioners to switch between automated and manual response modes for individual conversations.

Serenna operates as a progressive web application installable on iOS and Android devices with offline functionality. It integrates with Google Calendar for schedule synchronization, Stripe for payment processing and Meta platforms for marketing purposes. All patient data is encrypted using the AES two hundred fifty six standard and stored on Google Cloud servers within the European Union. A guided onboarding process can be completed in ten minutes, covering service definitions, operating hours, treatment room setup and practitioner profiles. The platform offers a permanently free plan supporting one professional with twenty weekly bookings and fifty patient records, professional plans at nineteen euros or twenty nine euros per month and clinic plans starting at forty nine euros per month for two professionals with nine euros per additional professional.