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Serenna Logo

All-in-one software for physiotherapy clinics

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Serenna - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2026

Serenna overview

What is Serenna?

Serenna is all-in-one practice management software built for physiotherapy clinics, from solo physiotherapists to teams of several therapists. It brings scheduling, clinical records, billing, payments and patient communication into one platform, so therapists spend their time treating patients instead of doing admin.

Scheduling: day, week and month views by therapist or by room, drag and drop with conflict detection, automatic pauses before and after each service, and automatic assignment of therapists and rooms. A public booking page with the clinic's name, colours and logo lets patients book online 24/7, and a waiting list fills cancelled slots.

Clinical records: each patient has a complete record with reason for visit, history, allergies, medication, physiotherapy diagnosis, goals and treatment plan, an anatomical body map to mark pain areas, pain scores per visit and session notes. Consent forms and data-protection signatures are signed digitally, also from the patient's phone.

Billing and payments: invoices, daily payments in one click (cash, card, Bizum, bank transfer or session packages), cash-register closing, session packages that are deducted automatically, and a monthly summary for your accountant.

WhatsApp: automatic reminders that patients confirm, change or cancel with one tap, plus the clinic's location and consent links. The team answers patients from a shared WhatsApp inbox, with automatic or human replies per conversation.

Team: roles and permissions, QR clock-in with geolocation, working hours, holidays and leave, and statistics per therapist. A dashboard shows revenue, occupancy and no-shows.

Serenna runs in the browser and can be installed as an app on iOS and Android. A free plan (1 physiotherapist, 10 online bookings per month) lets clinics start without a credit card; paid plans start at €19 per month excluding VAT, with a 14-day free trial.

Starting price

19flat rate /
per month

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Serenna’s user interface

Ease of use rating:

Serenna reviews

Overall rating

4.8

/5

11

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

9

2

0

0

0

Who uses Serenna?

Based on 11 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Computer Software

Use cases

Physical Therapy
Appointment Scheduling

Serenna's key features

Most critical features, based on insights from Serenna users:

Patient portal
Appointment management
HIPAA compliant
Electronic payments
Multi-Location
Scheduling

All Serenna features

Features rating:

Activity dashboard
Activity tracking
AI copilot
API
Appointment management
Assessment management
Automated scheduling
Billing & invoicing
Calendar sync
Charting
Claims management
Confirmations/Reminders
Customer database
Customizable forms
Customizable reports
Customizable templates
Data import/export
Document management
Electronic payments
EMR/EHR
Exercise library
For physical therapy
Generative ai
HIPAA compliant
Insurance management
Multi-Location
Patient portal
Practice management
Progress notes
Progress tracking
Reporting/Analytics
Scheduling
SOAP notes
Treatment planning

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Serenna pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Gratis

0.00

Features included:

  • 1 physiotherapist
  • 10 bookings/month
  • 24/7 online booking page
  • Appointment reminders (Email)
  • Drag-and-drop calendar
  • Conflict detection Map

Autonomo

19

Per month

Features included:

  • All free plan
  • 1 physiotherapist
  • Unlimited patients & bookings
  • Full clinical records
  • Pain manikin
  • EVA scale
  • Digital GDPR consent
  • E-invoicing (correlative PDF, VAT)
  • Daily payments & bonuses
  • Cash close
  • KPI dashboard
  • Patient Excel import
  • AES-256
  • EU hosting

Autonomo+

26

Per month

Features included:

  • Everything in Autonomo
  • Two-way WhatsApp with AI
  • AI intent detection
  • Book / confirm / cancel by WhatsApp
  • Bot / human / hybrid mode
  • Signing of the GDPR
  • Signing of the consents
  • 24h /48h reminders
  • Payment links
  • Booking confirmation

Clínica

29

/user

Per month

Features included:

  • Everything in Pro+
  • 2 professionals included
  • Expanded WhatsApp for the team
  • Automatic professional and room assignment
  • 4 roles + permissions (owner, admin, therapist, reception)
  • QR staff check-in with geolocation
  • Schedules per professional, staff and holidays
  • (Add-ons) Additional professional +9 EUR/mo, Advanced AI +4 EUR/mo

Clínica+

49

Per month

Features included:

  • Everything in Clínica
  • Two-way WhatsApp AI (whole team)
  • AI intent detection
  • Booking by WhatsApp
  • Reminders & payment links
  • Auto-escalation to therapist
  • Bot / human / hybrid mode

Enterprise

Contact us

Features included:

  • 7+ physiotherapists
  • Multi-site
  • Priority support
  • Team training
  • Custom integrations
  • Assisted migration
  • Dedicated account manager

User opinions about Serenna price and value

Value for money rating:

Serenna support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum

Training options

In Person
Live Online

Serenna FAQs

Q. Who are the typical users of Serenna?

Serenna has the following typical customers:
Small Business

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Q. What level of support does Serenna offer?

Serenna offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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