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Smile.io vs Lootly Comparison

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Overview

Smile.io is the world’s largest loyalty platform, providing over 100,000 scaling brands with easy-to-use points, referrals,...

Lootly is a rewards and referrals platform for eCommerce, which is designed to encourage brand interaction through incentivized...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

22

5

4

3

2

1

16

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.5

2

5

4

3

2

1

1

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program.
I like the best that their software is easy to use and understand. The UI is very intuitive, and one of its best features is the Rewards Panel.
Smile was an amazing partner for us, suggested Smile to couple of our clients, lauched our reward program and there was no turning back.

Pros

Not enoughreviews yet

Cons

It is limited to very few POS systems. I left because it is not compatible with Lightspeed.
Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up.
For example, if I want to have a chat features, now I have two widgets floating around. No API unless on the Enterprise version.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features24
  • API
  • Activity Tracking
  • Campaign Management
  • Communication Management
  • Customer Activity Tracking
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Discount Management
  • Email Marketing
  • For Customer Referrals
  • Gamification
  • Incentive Management
  • Lead Engagement
  • Lead Management
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Multi-Channel Marketing
  • Performance Metrics
  • ROI Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Third-Party Integrations
  • Transaction History
  • eCommerce Management
  • Total features16
  • API
  • Activity Tracking
  • Campaign Management
  • Communication Management
  • Customer Activity Tracking
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Dashboard
  • Discount Management
  • Email Marketing
  • For Customer Referrals
  • Gamification
  • Incentive Management
  • Lead Engagement
  • Lead Management
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Multi-Channel Marketing
  • Performance Metrics
  • ROI Tracking
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Third-Party Integrations
  • Transaction History
  • eCommerce Management

Integrations

  • Total integrations33
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations20
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite