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Smile.io Logo

Points, VIP & Referrals. Attract & retain loyal customers.

Last updated: January 2025

Table of Contents

Smile.io - 2025 Pricing, Features, Reviews & Alternatives

What is Smile.io?

100,000+ brands are succeeding with Smile’s easy-to-build loyalty platform.

Join thousands of ecommerce stores in saving money on expensive and unpredictable ads. Instead, boost sales from your existing customer base through referrals, interactive pop-ups, points, campaigns, and more!

Build an engaging and modern rewards program experience that seamlessly aligns with your existing brand.

A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store.

Loyalty points program

- Earn points for actions like creating a customer account, placing an order, celebrating birthdays, or leaving reviews

- Create urgency with bonus points & points expiry campaigns

- Save abandoned carts & invite customers back with points reminders

- Customers can redeem points for coupon codes or free gifts at checkout

Referral program

- Create social proof with word-of-mouth marketing

- Encourage customers to refer a friend using personalized referral links through pop-ups and emails

- Easily monitor referral traffic and sales with in-app analytics

VIP program

- Strengthen customer retention with VIP statuses and perks

- Upsell customers to progress towards VIP tiers

An eye-catching pop up rewards panel that’s easy to customize Give your customers a beautifully branded rewards program experience from their first visit to your store all the way to checkout.

- An engaging rewards button and pop up panel that lives right on your store makes email capture and gaining new members easy

- Match your store design: add logos, banner images, advanced color options, and more!

Get started & launch your program in minutes!

Getting started with Smile rewards is easy, fast, and exciting. Most merchants can get their rewards program configured, designed, and launched on their store in less than a day.

- Customization takes minutes with our intuitive UI, with 0 coding skills required

- 24/7 email and online customer support

- Access to hundreds of helpful Smile resources to boost program success

- One-click integrations with best-in-class apps like:

Klaviyo, Mailchimp, Omnisend, Okendo, Loox, Judge.me, Privy, PushOwl, ReCharge, Gorgias, and over 25 more!

Smile is small business-friendly, meaning you can get access to our powerful loyalty points program, referrals, and essential design customizations right away.

Join some of the world’s most successful brands using Smile.io today!

(Smile is available in English, French, Spanish, German, and Portuguese)

Benefits of using Smile.io

  • Reward customers for actions such as sign up, purchases, newsletter subscription, social sharing, referrals, reviews, and more.

  • Reward customers in your language of choice, translating Smile into English, French, Spanish, German, or Portuguese

  • App integrations with MailChimp, Klaviyo, Okendo, Loox Recharge, and Hubspot and over 25 more

  • eCommerce integrations with Shopify, Shopify Plus, BigCommerce, and Wix
  • Starting from

    49

    Per month

    Alternatives with better value for money

    Smile.io's key features

    Most critical features, based on insights from Smile.io users:

    Referral Tracking
    Multi-Channel Marketing
    Dashboard
    Loyalty Program
    Rewards Management
    Customizable Fields

    All Smile.io features

    Features rating:

    Third-Party Integrations
    Communication Management
    Discount Management
    eCommerce Management
    Email Marketing
    Social Media Integration
    ROI Tracking
    Membership Management
    Performance Metrics
    Customer Activity Tracking
    Customizable Branding
    Customizable Templates
    Gamification
    Social Promotion
    Incentive Management
    For Customer Referrals
    Customer Profiles
    Activity Tracking

    Smile.io alternatives

    Smile.io logo
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    White Label Loyalty logo
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    Okendo logo
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    NiceJob logo
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    Smile.io pricing

    Value for money rating:

    Starting from

    49

    Per month

    Flat Rate

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    Smile.io integrations (28)

    Integrations rated by users

    We looked through 24 user reviews, to identify which products are mentioned as Smile.io integrations, and what is the users perception.

    Klaviyo logo
    Klaviyo

    Integration rating: 5.0 (1)

    Smile.io support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat
    24/7 (Live rep)

    Training options

    Live Online
    Documentation
    Webinars
    Videos

    Smile.io reviews

    Overall rating

    4.7

    /5

    24

    Positive reviews

    92

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.57/10
    Rating distribution

    5

    4

    3

    2

    1

    18

    4

    2

    0

    0

    Pros
    Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program.
    I like the best that their software is easy to use and understand. The UI is very intuitive, and one of its best features is the Rewards Panel.
    Smile was an amazing partner for us, suggested Smile to couple of our clients, lauched our reward program and there was no turning back.
    Cons
    It is limited to very few POS systems. I left because it is not compatible with Lightspeed.
    Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up.
    For example, if I want to have a chat features, now I have two widgets floating around. No API unless on the Enterprise version.

    Smile.io FAQs

    Q. What type of pricing plans does Smile.io offer?

    Smile.io has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Free, Subscription

    These products have better value for money


    Q. Who are the typical users of Smile.io?

    Smile.io has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Smile.io support?

    Smile.io supports the following languages:
    English, French, German, Portuguese, Spanish


    Q. Does Smile.io offer an API?

    No, Smile.io does not have an API available.


    Q. What other apps does Smile.io integrate with?

    Smile.io integrates with the following applications:
    Remarkety, Loox, Campaign Monitor by Marigold, REVIEWS.io, Re:amaze, Recharge, Glew, TargetBay, Klaviyo, Dotdigital, Sendlane, Gorgias, Omnisend, Okendo, Mailchimp, HubSpot CRM


    Q. What level of support does Smile.io offer?

    Smile.io offers the following support options:
    Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep)

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