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Soffront CRM Logo

CRM. Marketing. Simplified

Table of Contents

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Is this product right for your business?

Find out with a

Soffront CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Soffront CRM overview

What is Soffront CRM?

<strong>Sales Force Automation</strong>

Soffront Sales Force Automation includes Account and Contact Management, Leads Management, Forecast and Opportunity Management, Sales Process Management, Territory Management, and Sales Document Management.

<strong>Marketing Automation</strong>

Soffront Marketing Automation includes Email Broadcast, Auto Responders, Direct Mailers, Subscription Management, Web Leads Capture and Assignment, and Campaign Tracking.

<strong>Customer Support Automation</strong>

Soffront Customer Support Automation includes Customer Support Management, RMA Management, SLA Management, Customer Asset Management, and Automatic Surveys.

<strong>Helpdesk Automation</strong>

Soffront Helpdesk Automation includes Employee/IT Help Desk, Queue Management, Asset Management, and Automatic Surveys.

<strong>Project Management</strong>

Soffront Project Management includes Project Tracking, Resource, Time, and Cost Management, Change Management, and QA/Issue Tracking.

<strong>Back Office Integration</strong>

Soffront Back Office Integration includes Sales Order Management, Inventory Management, RMA Management, and Intuit Quickbooks Integration.

Key benefits of using Soffront CRM

Soffront Software Inc. is a pioneer in the CRM market since 1992. Over the last 20 years, we have implemented Customer Relationship Management or CRM solution for hundreds of mid-size businesses and thousands of small-size businesses. We offer a complete solution for all departments - sales, marketing, customer service, IT and engineering - in one affordable price.

We have learned the challenges small and mid size businesses face in automating their sales, marketing, customer service and operations and solved them. This deep experience has helped us to constantly update our products for the last 20 years. You benefit not only from the most user-friendly and customizable CRM solution but also from the experience of the best practices and implementation strategies.

Starting price

100flat rate /
per month

Alternatives

with better value for money

Soffront CRM reviews

Overall rating

4.3

/5

24

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.18/10
Rating distribution

5

4

3

2

1

13

9

1

0

1

Pros
“Our team has successfully used Soffront for years. They have great features and excellent cust svc.”
NT

Nicole T.

CEO

“Very impressed with the customer service. Very responsive and they work to resolve any issues.”
PC

Pete C.

Tester

“Good software for small and medium sized business. Pictorial representation is good, can be used in any presentation.”

Verified reviewer

Anonymity request

Cons
“Even after a call with them, and being told it definitely would be available on backup, it was lost. Never had such shocking service or experienced such a terrible product in my life.”
CB

Charmaine B.

National Marketing Coordinator

“I really don't have anyone thing I disliked. I will say that I did some things in Soffront that, had I known the consequences, I might not have done.”
KK

Keats K.

Dir. of Business Development

“Today I opened my CRM system to find that the email newsletter that I've been drafting for 2 days, is just missing.”
CB

Charmaine B.

National Marketing Coordinator

Who uses Soffront CRM?

Based on 24 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Management Consulting
Legal Services
Media Production
Computer Software
Others

Use cases

- Not enough reviews
-
-
-
-
-

Soffront CRM's key features

Most critical features, based on insights from Soffront CRM users:

Email marketing
Marketing automation
Interaction tracking
Lead management
Contact management
Workflow management

All Soffront CRM features

Features rating:

Task management
Territory management
Templates
Support ticket management
Self service portal
Segmentation
Sales pipeline management
Referral tracking
Quotes/Estimates
Prioritization
Opportunity management
Live chat
Lead qualification
Knowledge base management
Kanban board
Internal chat integration
For insurance industry
File sharing
Document storage
Document management
Dashboard
Customer database
CRM
Collaboration tools
Change management
Calendar/Reminder system
API
Alerts/Escalation

Soffront CRM alternatives

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Per month

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Soffront CRM pricing

Value for money rating:

Starting from

100

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Soffront CRM price and value

Value for money rating:

To see what individual users think of Soffront CRM's price and value, check out the review snippets below.

“Our team has successfully used Soffront for years. They have great features and excellent cust svc.”
NT

Nicole T.

CEO

“Very impressed with the customer service. Very responsive and they work to resolve any issues.”
PC

Pete C.

Tester

Soffront CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Videos
Live Online
In Person
Webinars

Soffront CRM FAQs

Q. What type of pricing plans does Soffront CRM offer?

Soffront CRM has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Soffront CRM?

Soffront CRM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Soffront CRM support?

Soffront CRM supports the following languages:
English


Q. Does Soffront CRM support mobile devices?

Soffront CRM supports the following devices:
Android, iPad, iPhone


Q. Does Soffront CRM offer an API?

No, Soffront CRM does not have an API available.


Q. What level of support does Soffront CRM offer?

Soffront CRM offers the following support options:
Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

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