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SurveyMonkey vs Gravity Forms Comparison (2026)

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Good recommendations?

SurveyMonkey

Gravity Forms

Overview

SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.

Build and publish your WordPress forms in just minutes.Just quick and easy form-building. Select your fields, configure your options and easily embed forms on your WordPress powered site using the built-in tools. Make long forms easier to use by breaking them up into multiple pages, complete with progress bar. Configure your form to show or hide fields, sections, pages or even the submit button based on user selections.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

10.5K

6.8K

498

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.6

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“I love how the branching logic in SurveyMonkey lets me tailor questions based on previous answers; it saves me from sending irrelevant follow‑ups, and the visual flow builder makes it quick to tweak.”

Jessica P.

Senior Marketing Analyst Lead

“It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.”

Emilia W.

Network Support Coordinator

“My only criticism is the way response data is exported. While the export feature is functional, I feel the formatting could be improved to make the data easier to analyze and present, especially when working with larger surveys or sharing results with others”

Ashley G.

HR Manager

Pros

“Updates are consistent, and the platform is stable, which is important for something as critical as form submissions.”

Matthew F.

President

“Allows for lots of customisation and workflow adjustments over other form solutions which you'd typically embed, rather than host within your site.”

Paul T.

Managing Director

“Overall, Gravity Forms is an excellent tool integrated into our web-based platforms to meet internal and external stakeholders where they are and modernize our intake process.”

Brad C.

Business Intelligence Analyst

Cons

“Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.”

Emilia W.

Network Support Coordinator

“Some customization and analytics options are only available in higher-priced plans, which can be expensive for individuals or small businesses.”

Ronith C.

Student

“The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans.”

Emma W.

Assistant manager

Cons

“The interface can feel a bit outdated, and there is a learning curve, especially if you are new to WordPress or form builders.”

Matthew F.

President

“Some features require add-ons, which can make the setup feel more complicated than it needs to be.”

Matthew F.

President

“Compared to newer tools, it can feel less modern in terms of user experience and overall design workflow.”

Matthew F.

President