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SurveyMonkey vs Jotform Comparison (2026)
Add to Compare
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4.6
Google Forms
4.7
Good recommendations?
SurveyMonkey
4.6
(10.5K)5
6.8K
4
3K
3
498
2
91
1
49
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Jotform
4.7
(2.9K)5
2.1K
4
647
3
83
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.
Jotform helps you create online forms and collect data, all without needing to write a single line of code.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
10.5K
5
4
3
2
1
6.8K
3K
498
91
49
- Value for money
- Ease of use
- Features
- Customer support
81%
would recommend this app4.7
2.9K
5
4
3
2
1
2.1K
647
83
16
25
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“I love how the branching logic in SurveyMonkey lets me tailor questions based on previous answers; it saves me from sending irrelevant follow‑ups, and the visual flow builder makes it quick to tweak.”
JP
Jessica P.
Senior Marketing Analyst Lead
“It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.”
EW
Emilia W.
Network Support Coordinator
“My only criticism is the way response data is exported. While the export feature is functional, I feel the formatting could be improved to make the data easier to analyze and present, especially when working with larger surveys or sharing results with others”
Ashley G.
HR Manager
Pros
“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”
Christopher V.
HUMAN RELATIONS
“Deep Integrations: Connects seamlessly out of the box with payment processors (Stripe, PayPal, Square), CRMs (HubSpot, Salesforce), and cloud storage platforms (Google Drive, Dropbox).”
Gary A.
Founder CEO
“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”
BS
BETSY S.
Vice President of Operations
Cons
“Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.”
EW
Emilia W.
Network Support Coordinator
“Some customization and analytics options are only available in higher-priced plans, which can be expensive for individuals or small businesses.”
Ronith C.
Student
“The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans.”
EW
Emma W.
Assistant manager
Cons
“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”
Christopher V.
HUMAN RELATIONS
“My company requires a lot of forms, a new form for every municipality or private company which can get costly even if i only use the forms once.”
Jeff R.
Project Manager
“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”
Christopher V.
HUMAN RELATIONS
- Vendor responds to reviews
- Last review6 days ago
- Vendor responds to reviews
- Last review6 days ago
Key features
- Total features112
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Benchmarking
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CES Survey Structure
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Gamification
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Initial Assessments
- Interactive Content
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning & Development
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Performance Management
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Scoring
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Word Clouds
- Workflow Automation
- Workflow Management
- eCards
- Total features180
- 360 Degree Feedback
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Benchmarking
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CES Survey Structure
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Database
- Customer Experience Management
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Onboarding
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Gamification
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Initial Assessments
- Interactive Content
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning & Development
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Media Library
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offboarding
- Offline Response Collection
- Online Polling
- Peer-to-Peer Recognition
- Performance Management
- Performance Metrics
- Predictive Analytics
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Quizzes
- Randomization
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Scoring
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Skills Assessment
- Skip Logic
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Web Forms
- Website Integration
- Word Clouds
- Workflow Automation
- Workflow Management
- eCards
Integrations
- Total integrations82
- AWeber
- ActiveCampaign
- Administrate Training Management
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Appy Pie
- Arlo Training Management Software
- Asana
- Basecamp
- BigCommerce
- Birdeye
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- Chattermill
- ClicData
- ClickUp
- Constant Contact
- Copper
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- Emma by Marigold
- EngageBay CRM
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Fivetran
- Flatly
- Freshdesk
- Freshservice
- Gainsight CS
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Forms
- GreenSpark
- Hevo
- Highrise
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- IBM Apptio
- IFTTT
- Integry
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Joomla
- Kapiche
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Marketo Engage
- Matillion
- Maximizer CRM
- Meta for Business
- Microsoft Excel
- Microsoft Power BI
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Minitab
- Mollie
- MongoDB
- Monkedo
- NVivo
- Netskope One Platform
- Notion
- Ontraport
- OpenCRM
- Oracle Aconex
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Productiv
- Purplepass
- Quickwork
- Rally UXR
- Recruit Wizard
- Respondent
- Robly
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- Sendoso
- Skyvia
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stitch
- Stripe Payments
- Style Intelligence
- Tableau
- Thematic
- Transcend
- Tray.io
- Trello
- Tremendous
- Tugger
- Typeform
- Unbounce
- Unito
- UpMetrics
- VerticalResponse
- Visme
- Weebly
- WordPress
- Workato
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoho Campaigns
- Zoom Events and Webinars
- Zoom Workplace
- Zuper
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
- theMarketer
- trocco
- viaSocket
- Total integrations90
- AWeber
- ActiveCampaign
- Administrate Training Management
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Appy Pie
- Arlo Training Management Software
- Asana
- Basecamp
- BigCommerce
- Birdeye
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- Chattermill
- ClicData
- ClickUp
- Constant Contact
- Copper
- CozyRoc SSIS+ Components Suite
- DataGrail
- Databox
- Dataddo
- Dropbox
- Dropbox Backup
- Drupal
- Egnyte
- Emma by Marigold
- EngageBay CRM
- Enterpret
- Ethnio
- Eventbrite
- Evernote Teams
- Fivetran
- Flatly
- Freshdesk
- Freshservice
- Gainsight CS
- GetResponse
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Forms
- GreenSpark
- Hevo
- Highrise
- Hootsuite
- HubSpot CRM
- HubSpot Marketing Hub
- IBM Apptio
- IFTTT
- Integry
- Jitbit Helpdesk
- Jivrus Looker Studio Connectors
- Joomla
- Kapiche
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Marketo Engage
- Matillion
- Maximizer CRM
- Meta for Business
- Microsoft Excel
- Microsoft Power BI
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Minitab
- Mollie
- MongoDB
- Monkedo
- NVivo
- Netskope One Platform
- Notion
- Ontraport
- OpenCRM
- Oracle Aconex
- Oracle Eloqua Marketing Automation
- Osano
- Pabbly Connect
- PayJunction
- PayPal Invoicing
- PayPal Payments
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Productiv
- Purplepass
- Quickwork
- Rally UXR
- Recruit Wizard
- Respondent
- Robly
- Salesforce Platform
- Salesforce Sales Cloud
- SendGrid
- Sendoso
- Skyvia
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stitch
- Stripe Payments
- Style Intelligence
- Tableau
- Thematic
- Transcend
- Tray.io
- Trello
- Tremendous
- Tugger
- Typeform
- Unbounce
- Unito
- UpMetrics
- VerticalResponse
- Visme
- Weebly
- WordPress
- Workato
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoho Campaigns
- Zoom Events and Webinars
- Zoom Workplace
- Zuper
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
- theMarketer
- trocco
- viaSocket
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