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SurveyMonkey vs Google Forms Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

User verdicts

AvatarImg

James B. chose SurveyMonkey

MS

Micah S. chose Google Forms

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

9.5K

5

4

3

2

1

6.2K

2.7K

455

77

39

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

9.6K

5

4

3

2

1

6.8K

2.4K

300

27

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Pros

Overall, I would recommend using Forms because its integration with one's google account is amazing and when drafted correctly, you can elicit the appropriate feedback from users of the Form.
Auto save in the cloud is seamless with amazing collaboration support. Free to use and easily integrates with other Google features.
We used it one time for awards in the office, and it was a seamless process to get a free, fair, and unbiased vote from the staff.

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Cons

If you make a mistake there is no auto suggestion to help you out. It will give you a blank look and a confusing an error message.
I have a hard time making changes to my current forms. It is mainly because I am scared I will disrupt the flow of the form.
People miss the submit button after entering all the information. Hard to capture answers when this is missed.
  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features54
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Web Forms
  • Total features32
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Benchmarking
  • CRM
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Performance Metrics
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Web Forms

Integrations

  • Total integrations203
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations215
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
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Jose Esteban C.

Automotive, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SurveyMonkey logo

SurveyMonkey

I prefer Google Forms for faster implementation

Reviewed 2 years ago

Overall I prefer to use Google Forms for simple questionnaires or to collect feedback from customers.

Pros

SurveyMonkey has all the features and is also easy to use but I just seems less intuitive than Google forms.

Cons

Setting up forms just takes more time than in Google Forms. Things that are free in Google Forms are paid features in SurveyMonkey.

AR
AvatarImg

Verified reviewer

Research, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Wouldn't use another platform

Reviewed 6 months ago
Pros

Super easy to make polls and surveys, and the distribution process is quick. I like the overall look of the surveys as well - clean and professional.

Cons

None! I would highly recommend using SurveyMonkey over Microsoft Forms/Google Forms.

KK
AvatarImg

Kerri K.

E-Learning, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Mediocre

Reviewed 3 years ago

This was good until google forms was invented then it became second best. Highly recommend google forms over this.

Pros

There was a free version, people with the link could take the survey on their own devices

Cons

It costed money for the free version, it’s not as good as google forms

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Lucy M.

Apparel & Fashion, 51-200 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Surveys made easy

Reviewed 4 years ago

Very good have given and taken surveys using survey monkey very easy to use

Pros

made data collecting very easy with polls and multiple choice

Cons

nothing but google forms is very compariable

EW
AvatarImg

Emily W.

Education Management, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Makes input easy

Reviewed 2 years ago

I would continue to use it. It has the ability to randomize which is useful to me as a teacher.

Pros

Using this service gets feedback quickly with reliable links. It is super easy to set up and is user friendly. It provides insightful data. I like the benchmarks it gives.

Cons

I don’t see major cons, but there are some other services that are comparable like Google forms. I believe Google forms has more rules though.

EC
AvatarImg

Eric C.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great but not the best

Reviewed 4 years ago
Pros

Easy to figure out. Free. Lots of options.

Cons

Wasn’t as smooth to use as google forms.

po
AvatarImg

phoenix o.

Financial Services, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

review

Reviewed 3 years ago
Pros

surveymonkey is great for disseminating survey forms to others to gather survey results

Cons

i like google forms' design and format better

AR
AvatarImg

Verified reviewer

Consumer Goods, 1-10 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Really easy to use

Reviewed 4 years ago
Pros

I loved how it looked and how easily I could set it up. Also, my team enjoyed it as well.

Cons

Sometimes we use google forms because a lot of our other stuff is on google.

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Gabrielle B.

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey is a good software to learn opinions of others.

Reviewed 5 years ago
Pros

SurveyMonkey is very easy to use to create surveys to gain answers and opinions from others in order to make decisions that people are happy with.

Cons

I do prefer Google Forms simply because it integrates better with Google Drive and the other Google programs I use.

cs
AvatarImg

camela s.

Hospital & Health Care, 10,001+ employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

surveymonkey

Reviewed 4 years ago
Pros

great for creating survey forms that can be distributed to others

Cons

google forms is easier to learn how to use; it's simpler

FH
AvatarImg

Felix H.

Computer Software, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great for quick feedback

Reviewed 3 years ago

Overall, I am satisfied with it for the use of collecting feedback and easily comparing it online.

Pros

If needing quick feedback and have the contacts to send it to, then survey monkey provides for an efficient way to do so. It is relatively easy to use and then compare the data.

Cons

Compared to other services such as [SENSITIVE CONTENT HIDDEN] and google forms, there lacks a bit of functionality possibilities; such as the personalisation from landbot and the exporting in google forms.

LV
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Laura V.

E-Learning, 10,001+ employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Better than Google Forma

Reviewed 2 years ago

Love answering polls on SurveyMonkey. Google Forms better watch out.

Pros

Well SurveyMonkey is here to stay. Its super easy to use and easy to answer polls. I have never used the software to create polls but answering them is great.

Cons

There is nothing I dislike about SurveyMonkey, maybe the over use of green but I guess that can be changed.

VG
AvatarImg

Vanessa G.

Information Technology and Services, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

The go-to survey app for a reason!

Reviewed 3 years ago

I've used SurveyMonkey when I wanted to get opinions from our past and potentiel clients about our company.

Pros

SurveyMonkey's been around for years and there's a reason why; it's intuitive, well-designed, user-friendly, and super easy to use. I've used it many times in the past for one-time survey uses.

Cons

For many reason, I have recently switched from this software to Google Forms to collect surveys on the regular. With Google Forms, I can embed my survey directly to my website and collect answers as they come in, all merging seamlessly with my Google Sheets. For these features which I have yet to find in Survey Monkey, I prefer Google Forms

AR
AvatarImg

Verified reviewer

Computer Software, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Excellent survey software, but in a competitive space

Reviewed 4 years ago
Pros

SurveyMonkey provides professional survey software with built in analytics. It's easy to configure the right way to ask a question.

Cons

Free alternatives such as Google forms exist, making the space highly competitive.

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Michael B.

Higher Education, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

SurveyMonkey logo

SurveyMonkey

The original poll app has been left behind

Reviewed 4 years ago
Pros

Quick and easy way to poll a group of respondents on a number of questions and gather their feedback in an organized format.

Cons

While SurveyMonkey used to be the only option, Google Forms has largely overtaken it, and is free. Doodle for scheduling and Google Forms for gathering data would be my recommendations in today's market.

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Gabrielle T.

Computer Software, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

So easy!

Reviewed 4 years ago
Pros

SurveyMonkey is great. So easy to use and set up, super simple to integrate into your website or email campaigns. I mostly did the latter, but had coworkers who used it for the former and they reported the same!

Cons

I think Google Forms really takes care of a lot of the same things, but it doesn't integrate as well as SurveyMonkey - so not really a con, but Google Forms is extremely similar.

AB
AvatarImg

Arunabho B.

Computer Networking, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great app for getting feedback

Reviewed 3 years ago

Good

Pros

The graphical interface of the forms are sleek and compelling. Also, offers more options than Google forms.

Cons

Doesnt have any option to authenticate user's identity and ensure only single entries per user can be received.

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Stetson M.

Nonprofit Organization Management, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great customization

Reviewed 4 years ago

I like this well over google forms, way more customizable to use!!

Pros

I really like how easy it is to create polls and collect answers! Offers unlimited free surveys

Cons

you are limited to 10 questions per survey on the free tier.

SD
AvatarImg

Shirin D.

Hospital & Health Care, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Very easy to use

Reviewed 2 years ago

Overall great survey tool, especially in terms of ease of use

Pros

Survey monkey is very easy to use, both to implement a survey and to take a survey. Would highly recommend.

Cons

Very similar features to google forms, which I think is used more frequently given it seamlessly incorporated into google drive.

AR
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Verified reviewer

Entertainment, 10,001+ employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Go to Survey Software

Reviewed 4 years ago

SurveyMonkey has been around for a long time because it's reliable and great software.

Pros

I like SurveyMonkey because I can create many types of poles for my coworkers to use when deciding on work related events and the visualization is extremely helpful and intuitive

Cons

The only downside to SurveyMonkey is that it doesn't integrate as well as google forms does with my google account.

AR
AvatarImg

Verified reviewer

Education Management, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

useful for generating feedback forms

Reviewed 4 years ago
Pros

It is very versatile and easy to use. I have great flexibiliy in terms of how I want it customized.

Cons

Unlike google forms, it doens't seem to allow me to customize the backgrounds.

MF
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Mary F.

Education Management, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Information with Ease

Reviewed 6 months ago
Pros

It is easy to use and affordable. Quick results that can be used for data.

Cons

It competes with google forms which more people use in my business world.

RP
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Riken P.

Education Management, 10,001+ employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Very good for text analysis and templates

Reviewed 3 years ago

Best application for surveys and really good integration.

Pros

The integration the application has wtih Google sheets, office Reports, Trello, hubspot and google forms.

Cons

Not sure but some of their higher paid packages are really high in prices and not affordable, thousands of dollars...

AF
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AuBree F.

Consumer Services, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Easy to Use

Reviewed 2 years ago

Overall it’s easy to use survey software with more flare than google forms.

Pros

Most companies I have worked for have used survey monkey to send all sorts of surveys out. The interface is easy to navigate regardless of someone’s tech skill level.

Cons

There really aren’t any cons that’s I’ve seen. There’s nothing glaringly negative about survey monkey.

ml
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marissa l.

Hospital & Health Care, 10,001+ employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

great

Reviewed 4 years ago
Pros

this software makes it easy to send out survey forms to other people for polls

Cons

i like google forms' layout of how they present the results back to me

LM
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Lily M.

Nonprofit Organization Management, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Google Forms logo

Google Forms

I Love Google Forms

Reviewed 4 years ago

Way nicer looking than SurveyMonkey.

Pros

Google forms is the easiest free form app out there. From collecting applications, to simply polling friends about vacation dates, I use it for everything!

Cons

I know for folks who don’t have a gmail or love google as much as I do, they have told me it’s not as friendly to submit? All heresy, since I have gmail.

AR
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Verified reviewer

Events Services, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Google Forms logo

Google Forms

Great, easy to use software

Reviewed 4 years ago

I love it. I use it before any other survey software.

Pros

Super set explanatory. Machine learning is incorporated. Very easy to navigate and set up google forms.

Cons

Does not have ALL of the survey functionality of, say, SurveyMonkey.

MD
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Mohammed D.

Nonprofit Organization Management, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Google Forms logo

Google Forms

Best free software

Reviewed 2 years ago
Pros

Great and easy to use given that it's a free software

Cons

More limited than surveymonkey but does the job for simpler forms

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Cory C.

Building Materials, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Google Forms logo

Google Forms

Great value!

Reviewed 4 years ago
Pros

Google Forms is an unbeatable free alternative to the Qualtrics and SurveyMonkeys of the world. Offers enough functionality to get the basic data that you need without breaking the bank.

Cons

Limited functionality when compared to SurveyMonkey and definitely when compared to Qualtrics.

KW
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Kaley W.

Primary/Secondary Education, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Google Forms logo

Google Forms

Google Does It All

Reviewed 4 years ago
Pros

Very easy to create, very easy to distribute

Cons

I have no cons about this software. I think it's even better than Surveymonkey.

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Evan C.

Marketing and Advertising, 201-500 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Google Forms logo

Google Forms

Good but not great

Reviewed 4 years ago
Pros

Simple to set up. Easy to share. Easy to collect results on.

Cons

It's just okay. I think surveymonkey or qualtrics is better. You're really limited on options.

ML
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Mike L.

Marketing and Advertising, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Google Forms logo

Google Forms

Point and click form making on the go...

Reviewed 4 years ago

Google forms is fun and easy to use. We don't really use it a lot with our customers and clients, but we do use it for collaboration within our team - making sure our internal atmosphere is where it should be. It's free and it provides quick solutions and reporting on our internal team issues or agendas.

Pros

Google Forms is great, it's free, and it almost does everything the larger "poll taking" software can do.

Cons

Not as versatile for all applications or social media use - as say - SurveyMonkey - but great nonetheless!

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Sam S.

Logistics and Supply Chain, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Google Forms logo

Google Forms

College Student Review for Google Forms

Reviewed 4 years ago

I am on the executive board for my school's club tennis team and I use Google Forms about once a month to organize matches, socials, and volunteer events. The user interface is straight forward and you can mark certain questions as mandatory. I am very appreciative the software is free, though I would be willing to pay a subscription fee since it helps me be much more productive.

Pros

- Great for basic surveys - Backside data compilation is clean any neatly displayed on Google Sheets - Can have multiple admins get results as they pile in

Cons

- Limited question types - Limited design options (ex. background color) - Does not prove as many analytics as SurveyMonkey

AR
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Verified reviewer

Financial Services, 10,001+ employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Forms

Another good and reliable Google product

Reviewed 3 years ago

a very good free tool for surveys, polls, etc. it is especially useful if you want to integrate with other Google products like Google Sheets.

Pros

- super easy to use, can be used for survey, polls, registration - perfect for doing simple survey and polls, good for small business or classrooms - as made by Google, it does integrate with other Google products, we can export the results into Google Spreadsheets and then share with other Google users. Also, we can use Google notification for each new response.

Cons

- functionality is similar to the free version of SurveyMonkey but definitely not as good compare with the Paid version of SurveyMonkey. - survey answer has to be chosen from pre-formatted options. It is good for simply surveys but may have an issue for fancy one

AR
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Verified reviewer

Publishing, 11-50 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Forms

Everything you need (and nothing you don't) from a basic forms tool

Reviewed 2 years ago

I've used Google Forms for years and will continue to do so because of its reliability, ease of use, and feature set.

Pros

My favorite thing about Google Forms is how easy it is to use. Given that I only need to create forms and surveys on an infrequent basis, it's easy to pick back up after a long time away from the tool.

Cons

Google Forms is lacking where some of the other form specialty tools like SurveyMonkey and TypeForm excel.

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Zach M.

Computer Software, 11-50 employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Google Forms

Simple and easy tool for surveys

Reviewed 4 years ago
Pros

I enjoy how easy it is to use. Google Forms makes it extremely straightforward to set up and submit a survey

Cons

It seems to have the basics but not advanced features like a SurveyMonkey has to really customize the survey

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Barbara R.

Market Research, 10,001+ employees

Used monthly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Google Forms

GForms - great and easy tool

Reviewed 3 years ago

I would recommend for professional use, but for personal ones I rather use SurveyMonkey.

Pros

I'm not that used to doing surveys, but using Google Forms it is fairly easy. It's intuitive to change the answer type, open new sections and so on.

Cons

I think my main concern about GForms is the sheets that it has as a result. It's not formatted and don't help analyse the data.

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Violeta V.

Media Production, self-employed

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support