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SurveyMonkey vs Pollfish Comparison (2026)

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SurveyMonkey

Pollfish

Overview

SurveyMonkey's AI-powered platform provides survey design assistance and surfaces real-time insights to help teams of all experience levels work and grow quickly. With 200+ integrations and enterprise-grade security, SurveyMonkey fits into existing workflows while protecting sensitive data.

Pollfish is an online survey solution that helps businesses create surveys using a self-service portal and receive consumer responses in real-time. It enables advertising agencies to run online campaigns, generate consumer reports, and define target audiences by analyzing consumer behavior.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

10.5K

6.8K

498

Value for money

Ease of use

Features

Customer support

81%

would recommend this app

4.5

209

128

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

Pros

“I love how the branching logic in SurveyMonkey lets me tailor questions based on previous answers; it saves me from sending irrelevant follow‑ups, and the visual flow builder makes it quick to tweak.”

Jessica P.

Senior Marketing Analyst Lead

“It saves time, keeps responses organized, and provides useful reporting that helps improve internal processes and team engagement. While some premium features come at an additional cost, the platform is dependable, user-friendly, and delivers good value for regular feedback collection.”

Emilia W.

Network Support Coordinator

“My only criticism is the way response data is exported. While the export feature is functional, I feel the formatting could be improved to make the data easier to analyze and present, especially when working with larger surveys or sharing results with others”

Ashley G.

HR Manager

Pros

“The polls function well even when there's lots of people submitting them at the same time. And the templates, native integrations, and the automated reports are also great additions. If I had to choose again, I'd 100% go for Pollfish.”

Janelle B.

Customer Relations Manager

“Pollfish used to create surveys very quickly by using different templates. While creating surveys users can implement logics and limitations to answers received from respondent for accurate data collection.”

Pratap M.

Student

“The templates are also designed very well, we usually pick one, do a couple edits, and deploy.”

Janelle B.

Customer Relations Manager

Cons

“Some advanced survey logic and reporting features require a paid subscription, which may not be ideal for smaller teams with basic needs.”

Emilia W.

Network Support Coordinator

“Some customization and analytics options are only available in higher-priced plans, which can be expensive for individuals or small businesses.”

Ronith C.

Student

“The free/basic tier has serious restrictions—limited questions, limited number of responses you can view/export, and many features locked behind paid plans.”

Emma W.

Assistant manager

Cons

“its comparatively expensive price, infrequent problems with the calibre of survey replies, and response time delays”

Farhan M.

Computer System Technology

“I do not like the same repetitive intro to their polls and surveys, they ask the same few each time.”

Bri S.

Owner

“The downside is that Pollfish can be fickle and may not respond to certain signals consistently making it less reliable than more traditional forms of communication.”

Mohd N.

Lecturer