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Pollfish

Survey and audience response platform for marketing agencies

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Pollfish Pricing, Features, Reviews and Alternatives

Pollfish product overview

Price starts from

$

95

Per User

What is Pollfish?

Pollfish is an online survey solution designed to help businesses create surveys using a self-service portal and receive consumer responses in real-time. The application enables advertising agencies to run online campaigns, generate consumer reports, and define target audiences by analyzing consumer behavior.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support

Training options

Videos
Documentation

Pollfish pricing information

Value for money

4.2

/5

22

Price starts from

$

95

Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pollfish features

Functionality

4.3

/5

22
Total Features30 4 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Activity Dashboard
Third Party Integrations
Data Import/Export
Customizable Templates
Content Management

Functionality contenders

Pollfish users reviews

Overall rating

4.3

/5

22

Positive reviews

86%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.48/10
Rating distribution

5

4

3

2

1

13

6

1

0

2

Pros
The best results come from having a clear research plan but the execution is flawless and quick. I was able to maneuver my way through the system in a matter of minutes.

MB

Michael B.

The customer support team was very responsive on the chat and via email. I liked that Pollfish finds respondents and offers the ability to designate the age/industry/etc of desired respondents.

MS

Megan S.

Easy to use and good functionality, shared view between different accounts in the same is convenient.

YT

Yuan T.

Cons
The only thing i may dislike about this software is the fact that not all surveys are winners which means being disqualified from some.

EC

Erin C.

They advertise you can pay for additional questions above 25, but there's actually a hard limit of 30. I found out the hard way.

AT

Alexa T.

In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.

SI

Sergey I.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Survey App

Reviewed 3 months ago

Overall experience has been great and seamless.

Pros

It is a great tool to collect customer feedback and gauge user experience. It is a tool that allows you to know how to better serve your clients. It is cool and very lovely. Filling out surveys on this software is very easy.

Cons

There is nothing that i do not like about this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Allegory's recent consumer survey

Reviewed 8 months ago

Overall, I am very satisfied with their services.

Pros

I used Pollfish back in 2017, and I'm impressed with its evolution since then. It's straightforward to use, and you can set up proper screening questions and create logics where you want to show different questions to different audiences based on their previous answers. The dashboard is also very easy to use, even though you can export the data in various formats for further analysis.

Cons

Although it's not a deal-breaker as it was within our expectation (I have an actuarial background), we realized that some of the answers/respondents are not of high-quality, meaning that in some instances, we realized that the same person answered with a different user ID's or some users provided "troll" answers to the some of the open-ended questions. I am sure they have their internal fraud and data quality checks, but some improvement is needed on that end.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

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Huge disappointment

Reviewed 7 months ago

Pollfish sales lures you with bloated eCPM numbers which has nothing to do with real revenue / 1000 impressions ratio. We earned $107 after running polls for 2 months with around 20k monthly users. In addition to that we had to handle with plenty of negative feedback from our users and eventually we removed surveys from our website.

Pros

Ease of integration. It took less than a week of one developer effort to integrate polls into our web app.

Cons

Overpromise and underdelivery. This phrase describes the almost every aspect of this platform. Examples: A Pollfish sales rep promised at least $65 eCPM, we thought $10-$15 would be great and real eCPM was around $0.3. Their way of calculating eCPM in their dashboard is misleading too and it works in their favour. User experience of running real surveys is from 1990s. You can't see how real surveys look like for your users until you deploy the full integration to production environment. Survey completion times are misleading too. If the survey says it takes 15min to complete, be ready to spend around 45. This actually makes your users feel really disappointed and survey reward is way less attractive. Our users' feedback about survey experience was absolutely negative.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cool and Easy

Reviewed a year ago

Great!

Pros

I made a survey on it very fast and easily. It has many features that are great for conducting the right survey for you. I also was logged in to my personal account and not my teams account when I was making it (which was my fault). However, I contacted the customer service chat and they fixed my problem with ease and diligence. They moved the survey over to my team's account within a a few seconds. Ive had a very good experience for someone new at creating surveys.

Cons

The "other" button on/off switch was hard for me to find at first.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Michael's Review - First Survey

Reviewed 7 months ago

Absolutely incredible. I received results in <12 hours and had an A+ customer experience. I genuinely cannot believe how cost efficient this program is and how productive it can be for marketers.

Pros

SIMPLICITY: Anyone can use or manipulate the software. The best results come from having a clear research plan but the execution is flawless and quick. I was able to maneuver my way through the system in a matter of minutes. LIVE UPDATES: Seeing your questions change the moment you tweak an input is heaven-sent. I at first thought I had to live demo the ENTIRE survey to make sure certain rules were...

Cons

The only feature I'd love is the ability for users to send in a photo for review. The Pollfish team explained there is a larger certification issue that limits them which makes sense.

Pollfish FAQs and common questions

Pollfish has the following pricing plans:
Starting from: $95.00
Pricing model: Free, One Time License


Pollfish has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Pollfish supports the following languages:
English


Pollfish supports the following devices:
Android, iPhone, iPad


Yes, Pollfish has an API available for use.


Pollfish offers the following support options:
Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support

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