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SurveySparrow vs Pollfish Comparison (2026)

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Good recommendations?

SurveySparrow logo

SurveySparrow

Pollfish logo

Pollfish

Overview

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

Pollfish is an online survey solution that helps businesses create surveys using a self-service portal and receive consumer responses in real-time. It enables advertising agencies to run online campaigns, generate consumer reports, and define target audiences by analyzing consumer behavior.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

95

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

123

5

4

3

2

1

69

42

7

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

4.5

209

5

4

3

2

1

128

60

17

1

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

Pros

“The ability of the platform to email out surveys and to choose to record responses anonymously or show the names of the respondents was important. ”
DC

Daniel C.

Benefits and Compliance Manager

“I like the conversational style of SurveySparrow because it makes surveys feel more engaging and less like traditional questionnaires.”
Verified reviewer profile picture

Beulah G.

Senior Business analyst

“One of my favorite features is the offline mode—it allows me to collect data without needing an internet connection, which is a huge plus for fieldwork.”
LS

Lanie S.

Owner

Pros

“The polls function well even when there's lots of people submitting them at the same time. And the templates, native integrations, and the automated reports are also great additions. If I had to choose again, I'd 100% go for Pollfish.”
JB

Janelle B.

Customer Relations Manager

“Pollfish used to create surveys very quickly by using different templates. While creating surveys users can implement logics and limitations to answers received from respondent for accurate data collection.”
Verified reviewer profile picture

Pratap M.

Student

“The templates are also designed very well, we usually pick one, do a couple edits, and deploy.”
JB

Janelle B.

Customer Relations Manager

Cons

“The main downside is that some of the more useful advanced features are available only on higher-priced plans, so the cost can increase as your requirements grow.”
Verified reviewer profile picture

Beulah G.

Senior Business analyst

“We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.”
NF

Niall F.

Head of Design

“The platform is not very helpful for creating more elaborate and complex surveys such as”
SD

Shravya D.

Consultant

Cons

“its comparatively expensive price, infrequent problems with the calibre of survey replies, and response time delays”
FM

Farhan M.

Computer System Technology

“I do not like the same repetitive intro to their polls and surveys, they ask the same few each time.”
Verified reviewer profile picture

Bri S.

Owner

“The downside is that Pollfish can be fickle and may not respond to certain signals consistently making it less reliable than more traditional forms of communication.”
MN

Mohd N.

Lecturer

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features116
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Automated Scheduling
  • Benchmarking
  • CES Survey Structure
  • CSAT Survey Structure
  • Chat/Messaging
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Healthcare
  • Forms Creation & Design
  • Individual Development Plans
  • Knowledge Management
  • Live Results Sharing
  • Mass Texting
  • Media Monitoring
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Paper-Based
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Personalization
  • Phone-Based
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Automation
  • Workflow Management
  • Total features47
  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • Autofill
  • Automated Scheduling
  • Benchmarking
  • CES Survey Structure
  • CSAT Survey Structure
  • Chat/Messaging
  • Complaint Monitoring
  • Conditional Logic
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Portal
  • Employee Profiles
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • For Healthcare
  • Forms Creation & Design
  • Individual Development Plans
  • Knowledge Management
  • Live Results Sharing
  • Mass Texting
  • Media Monitoring
  • Mobile Access
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multimedia Support
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Offline Access
  • Offline Response Collection
  • Paper-Based
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Personalization
  • Phone-Based
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Review Monitoring
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Segmentation
  • Self Assessment
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Text Analysis
  • Text Fields
  • Third-Party Integrations
  • Trend Analysis
  • URL Customization
  • Visual Analytics
  • Website Integration
  • Widgets
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations24
  • AWeber
  • ActiveCampaign
  • Airtable
  • Databricks
  • Dynamics 365 Customer Service
  • Dynamics 365 Sales
  • Freshdesk
  • Google Contacts
  • HubSpot CRM
  • HubSpot Sales Hub
  • IFTTT
  • Intuit Mailchimp Email Marketing
  • Jira
  • Klaviyo
  • Microsoft Excel
  • Microsoft Fabric
  • Microsoft Teams
  • ModMed
  • Notion
  • Pipedrive
  • Shopify
  • Tableau
  • Unanet ERP GovCon
  • Zapier
  • Total integrationsN/A
  • AWeber
  • ActiveCampaign
  • Airtable
  • Databricks
  • Dynamics 365 Customer Service
  • Dynamics 365 Sales
  • Freshdesk
  • Google Contacts
  • HubSpot CRM
  • HubSpot Sales Hub
  • IFTTT
  • Intuit Mailchimp Email Marketing
  • Jira
  • Klaviyo
  • Microsoft Excel
  • Microsoft Fabric
  • Microsoft Teams
  • ModMed
  • Notion
  • Pipedrive
  • Shopify
  • Tableau
  • Unanet ERP GovCon
  • Zapier

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