GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Jotform vs SurveySparrow Comparison (2026)
Add to Compare
Compare similar apps
Connecteam
4.6
Google Workspace
4.7
Docusign
4.7
Good recommendations?
Jotform
4.7
(2.9K)5
2.1K
4
646
3
83
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SurveySparrow
4.4
(123)5
69
4
42
3
7
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Jotform helps you create online forms and collect data, all without needing to write a single line of code.
SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
2.9K
5
4
3
2
1
2.1K
646
83
16
25
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this app4.4
123
5
4
3
2
1
69
42
7
3
2
- Value for money
- Ease of use
- Features
- Customer support
70%
would recommend this appPros
“Massive Template Library: With over 10,000 free templates, you rarely have to start from scratch. Whether you need a simple contact form, a complex registration page, or an application form, there’s almost always a pre-built layout ready to customize.”
Christopher V.
HUMAN RELATIONS
“We use this for a variety of different forms that our hospital has and utilize it the most when clients are not physically in the lobby or we utilize the mobile friendly versions on our tablets when our CSRs are inundated.”
Dana P.
CVOM
“End users were required to complete CAPTCHA challenges/games and other verification steps to confirm they were human, which created additional steps for patrons who simply wanted to sign in or out. While this was ultimately resolved by verifying users through a valid ID and a photo of the individual holding their ID, the process initially felt cumbersome for our use case.”
BS
BETSY S.
Vice President of Operations
Pros
“The ability of the platform to email out surveys and to choose to record responses anonymously or show the names of the respondents was important. ”
DC
Daniel C.
Benefits and Compliance Manager
“One of my favorite features is the offline mode—it allows me to collect data without needing an internet connection, which is a huge plus for fieldwork.”
LS
Lanie S.
Owner
“This was a primary factor/aspect in what I needed to use for the specific survey I was creating so this fit the bill.”
DC
Daniel C.
Benefits and Compliance Manager
Cons
“The free plan is incredibly restrictive, offering very low limits on monthly submissions and storage space, and it forces you to display prominent Jotform branding. If you run a small project or only need the tool occasionally, the jump to a paid plan feels quite expensive.”
Christopher V.
HUMAN RELATIONS
“When creating more complex forms, it can sometimes be difficult to find the settings I need for certain block functionality (like requiring an answer). And while forms can be personalized according to some branding elements, the overall customization capacity is fairly limited.”
SP
Stephanie P.
American accent coach
“Jotform Branding on Lower Tiers: If you are on the free or lower-priced paid plans, a "Powered by Jotform" banner is prominently displayed at the bottom of your forms, which can look less professional for businesses or formal projects.”
Christopher V.
HUMAN RELATIONS
Cons
“We're using the survey sparrow API, and found there are some areas of the data that are not accessible via the API.”
NF
Niall F.
Head of Design
“The platform is not very helpful for creating more elaborate and complex surveys such as”
SD
Shravya D.
Consultant
“The customer support agents are unable to support legacy plans and its frustrating”
MJ
Monique J.
Market Research Analyst
- Vendor responds to reviews
- Last review7 days ago
- Vendor responds to reviews
- Last review17 days ago
Key features
- Total features180
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Benchmarking
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CES Survey Structure
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Portal
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Individual Development Plans
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Mass Texting
- Media Library
- Media Monitoring
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Website Integration
- Widgets
- Workflow Automation
- Workflow Management
- eCards
- Total features116
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Accounting Integration
- Action Management
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Admissions Management
- Alerts/Notifications
- Alumni Management
- Annotations
- Anonymous Feedback
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Tracking
- Attendance Management
- Attendance Tracking
- Attendee Tracking
- Audit Management
- Audit Trail
- Authentication
- Autofill
- Automated Scheduling
- Barcode/Ticket Scanning
- Benchmarking
- Bereavement Management
- Billing & Invoicing
- Booking Management
- Business Process Automation
- Buy Side (Suppliers)
- CES Survey Structure
- CRF Tracking
- CRM
- CSAT Survey Structure
- Calendar Management
- Campaign Management
- Care Plan Management
- Charting
- Chat/Messaging
- Claims Management
- Class Registration
- Class Scheduling
- Classroom Management
- Client Database
- Client Management
- Client Portal
- Clinical Study Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Completion Tracking
- Compliance Management
- Compliance Tracking
- Conditional Logic
- Configurable Workflow
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Management
- Content Publishing Options
- Continuous Feedback
- Contract Drafting
- Contract/License Management
- Convert to PDF
- Credit Card Processing
- Curriculum Management
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Capture and Transfer
- Data Extraction
- Data Import/Export
- Data Retrieval
- Data Security
- Data Storage Management
- Data Synchronization
- Data Verification
- Data Visualization
- Digital Signature
- Document Automation
- Document Capture
- Document Classification
- Document Generation
- Document Imaging
- Document Management
- Document Review
- Document Storage
- Document Templates
- Donor Management
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Distribution
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Portal
- Employee Profiles
- Employee Recognition
- Encryption
- Engagement Tracking
- Enrollment Confirmation
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Facility Management
- Feedback Management
- File Management
- File Recovery
- File Sharing
- File Storage
- Financial Aid Management
- For Government
- For Group Therapy
- For Healthcare
- For Higher Education
- For Home Care Providers
- For Legal Professionals
- For Mental/Behavioral Health
- For Municipal Offices
- For Nonprofits
- For Nursing Homes
- For Substance Abuse Therapy
- Forms Creation & Design
- Forms Management
- Full Text Search
- Fundraising Management
- Goal Management
- Goal Setting/Tracking
- Government Contracts
- Grant Management
- Group Registration
- HIPAA Compliant
- HR Management
- Home Health Care Management
- Housing Management
- Incident Management
- Income/Expense Tracking
- Individual Development Plans
- Initial Assessments
- Inventory Management
- Invoice Management
- Job Management
- K-12
- Knowledge Management
- Lab Integration
- Lead Generation
- Learning Management
- Live Results Sharing
- Maintenance Scheduling
- Mass Texting
- Media Library
- Media Monitoring
- Medication Alerts/Warnings
- Medication Management
- Member Database
- Membership Management
- Merge/Append Files
- Mobile Access
- Mobile App
- Mobile Signature Capture
- Mobile Survey
- Monitoring
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multi-Location
- Multi-Party Signing
- Multiple Question Types
- Multiple User Accounts
- NPS Survey Structure
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Offline Response Collection
- Paper-Based
- Performance Management
- Performance Metrics
- Performance Review Management
- Personalization
- Phone-Based
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Ratings/Reviews
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- Review Monitoring
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Self Assessment
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skills Assessment
- Skip Logic
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Templates
- Text Analysis
- Text Fields
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Visual Analytics
- Website Integration
- Widgets
- Workflow Automation
- Workflow Management
- eCards
Integrations
- Total integrations96
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- ChatGPT
- ClickUp
- Constant Contact
- Copper
- Databricks
- Dropbox
- Dropbox Backup
- Drupal
- Dynamics 365 Customer Service
- Dynamics 365 Sales
- Egnyte
- EngageBay CRM
- Evernote Teams
- Freshdesk
- GetResponse
- Gmail
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Drive
- Google Sheets
- Google Sites
- Highrise
- HubSpot CRM
- HubSpot Sales Hub
- IFTTT
- Intuit Mailchimp Email Marketing
- Jira
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft Fabric
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- ModMed
- Mollie
- MongoDB
- Netskope One Platform
- Notion
- OneDrive
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal
- PayPal Enterprise Payments
- PayPal Invoicing
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Salesforce Platform
- SendGrid
- Shopify
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe
- Tableau
- Tray.io
- Trello
- Typeform
- Unanet ERP GovCon
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
- Total integrations25
- AWeber
- ActiveCampaign
- Adobe Dreamweaver
- Agile CRM
- Airtable
- Akita
- Asana
- Basecamp
- BigCommerce
- BlueSnap by Payroc
- Box
- Brevo
- Campaign Monitor by Marigold
- CardConnect
- ChatGPT
- ClickUp
- Constant Contact
- Copper
- Databricks
- Dropbox
- Dropbox Backup
- Drupal
- Dynamics 365 Customer Service
- Dynamics 365 Sales
- Egnyte
- EngageBay CRM
- Evernote Teams
- Freshdesk
- GetResponse
- Gmail
- GoCardless
- GoTo Webinar
- Google Analytics 360
- Google Calendar
- Google Contacts
- Google Drive
- Google Sheets
- Google Sites
- Highrise
- HubSpot CRM
- HubSpot Sales Hub
- IFTTT
- Intuit Mailchimp Email Marketing
- Jira
- Joomla
- Keap
- Kit
- Klaviyo
- Knack
- Mad Mimi
- MailerLite
- Make
- MariaDB
- Meta for Business
- Microsoft Excel
- Microsoft Fabric
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- ModMed
- Mollie
- MongoDB
- Netskope One Platform
- Notion
- OneDrive
- Ontraport
- OpenCRM
- Oracle Aconex
- PayJunction
- PayPal
- PayPal Enterprise Payments
- PayPal Invoicing
- PayU
- Paymo
- Paysafe
- Pipedream
- Pipedrive
- Podio
- Salesforce Platform
- SendGrid
- Shopify
- Slack
- Smartsheet
- Solve CRM
- Square Payments
- Square Point of Sale
- Squarespace
- Stripe
- Tableau
- Tray.io
- Trello
- Typeform
- Unanet ERP GovCon
- Unbounce
- Unito
- VerticalResponse
- Weebly
- WordPress
- Worldpay for Enterprise
- Wrike
- Zapier
- Zendesk Suite
- Zenfolio
- Zoho CRM
- Zoom Workplace
- authorize.net
- cybersource
- iContact
- monday AI Work Platform
Alternatives
Explore similar apps
