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TVox Omnichannel Contact Center Logo

Contact center for managing customer care

Table of Contents

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TVox Omnichannel Contact Center - 2026 Pricing, Features, Reviews & Alternatives

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TVox Omnichannel Contact Center overview

What is TVox Omnichannel Contact Center?

TVox Omnichannel Contact Center transforms customer care into an improved experience. The platform connects teams with customers on all channels: telephone, email, WhatsApp, webchat, and social for quick and personalized responses. The intuitive platform optimizes workflow and customer satisfaction while improving operational efficiency.

Starting price


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TVox Omnichannel Contact Center’s user interface

Ease of use rating:

TVox Omnichannel Contact Center reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

TVox Omnichannel Contact Center's key features

Most critical features, based on insights from TVox Omnichannel Contact Center users:

Call transfer
Call reporting
Call tracking
Caller id
Interaction tracking
Surveys & feedback

All TVox Omnichannel Contact Center features

Features rating:

Activity dashboard
Agent interface
Alerts/Notifications
API
Auto-Dialer
Automated routing
Automatic call distribution
Call center management
Call logging
Call monitoring
Call recording
Call routing
Callback scheduling
Chat/Messaging
Collaboration tools
Computer telephony integration
Contact database
Contact management
CRM
Customer history
Customizable reports
Email management
Inbound call center
IVR
Live chat
Monitoring
Multi-Channel communication
Performance management
Predictive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Social media integration
Third-Party integrations
Voice mail

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TVox Omnichannel Contact Center support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
24/7 (Live rep)
Chat

Training options

In Person
Webinars
Documentation

TVox Omnichannel Contact Center FAQs

Q. Who are the typical users of TVox Omnichannel Contact Center?

TVox Omnichannel Contact Center has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does TVox Omnichannel Contact Center support?

TVox Omnichannel Contact Center supports the following languages:
Italian, English


Q. Does TVox Omnichannel Contact Center offer an API?

Yes, TVox Omnichannel Contact Center has an API available for use.


Q. What level of support does TVox Omnichannel Contact Center offer?

TVox Omnichannel Contact Center offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

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