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Typeform vs HumanBot Comparison

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Overview

Category Leaders

Make everyone feel like #1. Typeform is an online form builder that makes people feel heard. By making the forms interactive and well-designed, users are more likely to respond with complete, thoughtful answers, which means better data for you.

Category Leaders

HumanBot is an AI chatbot solution that learns your business to automate sales, customer support, and more. With HumanBot, you get unlimited access to data-trained AI chat, real-time voice chat with AI humans, location detect AI auto-translate, and an AI chat funnel builder.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

879

5

4

3

2

1

627

223

20

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.8

727

5

4

3

2

1

615

106

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

Typeform has been a great tool to use for dedicated purposes; it is easy to subscribe when needed and then stop the subscription for a while. The customer service team is very flexible and helpful.
Typeform help me to do it with easy and the report that can be generated from all the data collected help me to interprate the raw data better.
I love how nice looking the forms are. Beautifully designed forms encourage more people to fill them out.

Pros

HumanBot is easy to use and deploy. Voices are great and also the human like behaviour of the avatar is amazing.
I am an absolutely enthusiastic user and I definitely recommend HumanBot if you have any kind of website.
The website's design and navigation is impressive (just like Paul's other babies). The layout is clean, modern, and intuitive, making it easy for users to quickly find what they need.

Cons

A few users emailed us to say they their submission was unable to go through. A few lost entries as a result of glitches.
Limited in functionality beyond a question requiring multiple answers. Severe lack of customer service wanting to resort to only to email.
We have used Typeform for years but suddenly they changed their freemium model without any notifications, no emails, no announcement and all our forms stopped working.

Cons

The inability to jump from one branch in the tree structure in order to same time from have to duplicate a block.
The leaps syncing is a bit too simple. The amount of figurine is limited.
Early limits of file sizes for training the chatbot were a problem but even that issue was addressed.
  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features78
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Autofill
  • Autoresponders
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Employee Onboarding
  • Feedback Management
  • Forms Creation & Design
  • Gamification
  • Lead Capture
  • Lead Qualification
  • Lead Segmentation
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multiple Question Types
  • NPS Survey Structure
  • One-to-One Messaging
  • Online Forms
  • Online Polling
  • Panel Management
  • Performance Metrics
  • Process/Workflow Automation
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Quizzes
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Scoring
  • Skip Logic
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Test/Quiz Creation
  • Text Fields
  • Third-Party Integrations
  • Training Management
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features2
  • 360 Degree Feedback
  • AI/Machine Learning
  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Scheduling
  • Autofill
  • Autoresponders
  • Collaboration Tools
  • Communication Management
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Visualization
  • Drag & Drop
  • Email Distribution
  • Email Management
  • Employee Onboarding
  • Feedback Management
  • Forms Creation & Design
  • Gamification
  • Lead Capture
  • Lead Qualification
  • Lead Segmentation
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multiple Question Types
  • NPS Survey Structure
  • One-to-One Messaging
  • Online Forms
  • Online Polling
  • Panel Management
  • Performance Metrics
  • Process/Workflow Automation
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Quizzes
  • Ratings/Reviews
  • Real-Time Notifications
  • Real-time Conversations
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Validation
  • SSL Security
  • Scoring
  • Skip Logic
  • Statistical Analysis
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Test/Quiz Creation
  • Text Fields
  • Third-Party Integrations
  • Training Management
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations331
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite