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HumanBot
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691
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126
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI chat transforms customer experience.
Table of Contents
HumanBot - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
HumanBot overview
Based on 825 verified user reviews
What is HumanBot?
HumanBot is a conversational marketing platform offering key features such as chatbot functionality, real-time conversations, and one-to-one messaging, among others.
Who uses HumanBot?
By industry, HumanBot reviewers are most commonly professionals in marketing and advertising (33%). The most frequent use case for HumanBot cited by reviewers is as a conversational marketing platform (100% of reviewers).
What do users say about HumanBot pricing?
Most reviewers indicate that HumanBot delivers strong value for money, citing affordable one-time pricing and robust features. Most users consider the integration options impressive, while some reviewers feel satisfied with the cost-benefit ratio and lack of recurring fees.
What are the most popular integrations for HumanBot?
The HumanBot integrations most frequently cited by reviewers are: HumanPal (a video making product rated 4.7 out of 5 for its integration with HumanBot), Zapier (an integration product, 4.7), and HumanTalk (a text-to-speech product, 4.8).
Starting price
Alternatives
with better value for money
Pros & Cons
Bot
Document Training
Customer Support
Chat
Avatar
Answering Questions
HumanBot’s user interface
HumanBot review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.7
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about HumanBot?
Users report HumanBot offers robust AI-powered chat, automation, and avatar features that streamline customer support, sales, and website engagement. They value its customization, integration with popular platforms, and affordable one-time pricing. Many highlight the ability to train bots on specific business data, multilingual support, and responsive customer service as major strengths. They find the tutorials and ongoing updates helpful for maximizing value.
Some say the learning curve can be steep, especially for advanced features and chat tree setup. They mention occasional integration limitations, a desire for more avatar options, and minor issues with mobile responsiveness or customization, but feel regular improvements address most concerns.
Select to learn more
Who uses HumanBot?
Based on 825 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HumanBot's key features
GetApp's analysis of 368 verified user reviews collected between June 2023 and October 2024 identifies HumanBot's most critical features and summarizes user sentiment about those features.
Reviewers appreciate HumanBot's real-time conversations feature for its immediacy and interactive nature. They find it valuable for providing instant responses, which enhances customer engagement and satisfaction. Users report that the capability supports multiple languages and adapts responses based on user input, creating a personalized experience. They highlight the seamless transition from automated responses to live person interactions, which builds trust. Users also mention the ability to update information on the fly and the positive impact on SEO by keeping visitors on the site longer. Of the 315 HumanBot users who gave detailed accounts of their use of Real-time Conversations, 96% rated this feature as important or highly important.
Reviewers indicate that HumanBot's one-to-one messaging feature offers personalized and private interactions, which are essential for addressing specific queries. They appreciate the ability to switch to live chat when needed, ensuring comprehensive support. Users report that this capability helps in collecting vital information for follow-up and enhances customer satisfaction by providing tailored responses. They also highlight the integration with tools like Zapier for customized workflows and the inclusion of rich media elements to elevate engagement. Of the 258 HumanBot users who gave detailed accounts of their use of One-to-One Messaging, 92% rated this feature as important or highly important.
All HumanBot features
Features rating:
HumanBot alternatives
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HumanBot integrations (3)
Integrations rated by users
We looked at 825 user reviews to identify which products are mentioned as HumanBot integrations and how users feel about them.
Integration rating: 4.7 (83)
Integration rating: 4.6 (50)
“I use Zapier to connect Kiwiform with the other tools I use. Works well.”
“Zapier connects Kiwiform with the rest of my stack, making it easy to automate repetitive workflows without writing custom integrations.”
Ishita J.
Visual Designer
Integration rating: 4.8 (37)
“Just purchased the all access plan.”
“New developments moving forward in upgraded softwares”
Brad R.
Director
Integration rating: 4.2 (6)
Integration rating: 5.0 (5)
“Google Sheets makes it easy to organize and review submissions.”
Ishita J.
Visual Designer
Integration rating: 5.0 (3)
“the best automation tool”
karim s.
teacher
HumanBot customer support
What do users say about HumanBot customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of HumanBot customer support.
Widespread user sentiment highlights HumanBot's customer support as responsive, fast, and consistently helpful when issues arise.
A fair number of users praise the availability of multiple support channels, including live chat, email, Facebook, and Skype.
Multiple users appreciate the detailed tutorials, training resources, and active support community that aid onboarding and troubleshooting.
A significant portion of users note that support staff are courteous, patient, and provide clear guidance for both beginners and advanced users.
Support options
Training options
To see what individual users say about HumanBot's customer support, check out the review snippets below.
“It's super easy to use, the tutorials are very detailed, updates are included and customer service is always available via Fb and Skype. ”
Shari S.
Owner
“The ability to personalize responses and create custom funnels has improved my conversion rate significantly. Plus, with multilingual support and easy integration into my workflow, HumanBot makes it effortless to scale outreach and grow my customer base.”
Daniel K.
webdeveloper
HumanBot FAQs
Q. What is HumanBot used for?
HumanBot is an artificial intelligence-powered website chat assistant designed to automate lead generation, sales, and customer support. HumanBot uses machine learning to analyze a company's website content, knowledge base, and other data sources to understand the business and respond to customer queries. The AI is trained on the specific data provided by each business, allowing it to deliver personalized and contextual responses to customer questions. This results in an automated yet personalized experience for each website visitor. The software offers several features to enhance customer experience and drive business results. These include real-time voice chat using text-to-speech technology, live chat with an unlimited number of team members, an interactive chat funnel builder, ready-to-use chat templates, in-depth analytics and data on chat history, keyword-triggered responses, integration with third-party apps through Zapier, multilingual chat with automatic location detection, personalized chat messages, and AI-powered talking human chat companions. HumanBot supports over 140 languages through its text-to-speech and location detection features. The text-to-speech technology powers the voice of the AI chat companions and offers 450 voices across 146 languages. The location detection feature automatically detects visitors' locations and translates chat into their local languages to provide a personalized experience for global audiences. HumanBot is designed to work on any website and is compatible with all devices. The software integrates with various platforms like WordPress, ecommerce sites, and blogging platforms by adding a single line of code. The chat window is fully customizable to match a company's brand in terms of colors, fonts, and the appearance of AI chat companions. Businesses can choose to showcase or hide the AI companions beside the chat.
Q. What level of support does HumanBot offer?
HumanBot offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum
