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UserTesting vs UserZoom Comparison (2026)
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Good recommendations?
UserTesting
5
85
4
32
3
12
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
UserZoom
5
4
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.
UserZoom is a cloud-based user experience (UX) solution that provides product developers with actionable UX insights for digital experiences. The platform facilitates the collection of user feedback and insights via testing, surveys, audio feedback, video feedback, and more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
132
5
4
3
2
1
85
32
12
0
3
- Value for money
- Ease of use
- Features
- Customer support
4.4
10
5
4
3
2
1
4
6
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Karina A.
Physical therapist
Esther M.
Freelance Video Editor
Jeswanth P.
Data Analyst
Pros
Not enoughreviews yet
Cons
Jeswanth P.
Data Analyst
Jeswanth P.
Data Analyst
Miles H.
Product Analyst
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review4 years ago
Key features
- Total features39
- A/B Testing
- API
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Behavior Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Experience Management
- Customer Segmentation
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Dashboard
- Data Visualization
- Drag & Drop
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Mobile
- For Websites
- Geotargeting
- Heatmaps
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Performance Testing
- Product Lifecycle Management
- Product Roadmapping
- Prototype Creation
- Real-Time Analytics
- Real-Time Notifications
- Reporting/Analytics
- Screen Activity Recording
- Sentiment Analysis
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Research Analysis
- Video Support
- Visual Analytics
- Workflow Management
- Total features23
- A/B Testing
- API
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- Behavior Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Customer Experience Management
- Customer Segmentation
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Dashboard
- Data Visualization
- Drag & Drop
- Email Reminders
- Engagement Tracking
- Feedback Management
- For Mobile
- For Websites
- Geotargeting
- Heatmaps
- Monitoring
- Multi-Channel Data Collection
- Performance Metrics
- Performance Testing
- Product Lifecycle Management
- Product Roadmapping
- Prototype Creation
- Real-Time Analytics
- Real-Time Notifications
- Reporting/Analytics
- Screen Activity Recording
- Sentiment Analysis
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Research Analysis
- Video Support
- Visual Analytics
- Workflow Management
Integrations
- Total integrations5
- AB Tasty
- Adobe Analytics
- Axure
- Figma
- Google Analytics 360
- Google Calendar
- Jira
- Marvel
- Microsoft Outlook
- Mixpanel
- Slack
- Tableau
- Tealium Customer Data Hub
- Trello
- Unbounce
- Total integrations10
- AB Tasty
- Adobe Analytics
- Axure
- Figma
- Google Analytics 360
- Google Calendar
- Jira
- Marvel
- Microsoft Outlook
- Mixpanel
- Slack
- Tableau
- Tealium Customer Data Hub
- Trello
- Unbounce
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