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Qualtrics Market Research vs UserTesting Comparison (2026)
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Good recommendations?
Qualtrics Market Research
5
327
4
92
3
10
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
UserTesting
5
85
4
32
3
12
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.
UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
429
5
4
3
2
1
327
92
10
0
0
- Value for money
- Ease of use
- Features
- Customer support
4.5
132
5
4
3
2
1
85
32
12
0
3
- Value for money
- Ease of use
- Features
- Customer support
Pros
Melissa R.
Administrator
Ginger S.
Graduate Student Academic Advisor
Melissa R.
Administrator
Pros
Karina A.
Physical therapist
Esther M.
Freelance Video Editor
Jeswanth P.
Data Analyst
Cons
Melissa R.
Administrator
Michael C.
Director of Survey Research
Victoria W.
Sole proprietor
Cons
Jeswanth P.
Data Analyst
Jeswanth P.
Data Analyst
Miles H.
Product Analyst
- Vendor responds to reviews
- Last review2 months ago
- Vendor responds to reviews
- Last review2 months ago
Key features
- Total features118
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Assessment Management
- Audience Targeting
- Behavior Tracking
- Benchmarking
- Brand Guidelines
- Brand Tracking
- Campaign Segmentation
- Categorization/Grouping
- Change Management
- Charting
- Collaboration Tools
- Communication Management
- Competitive Analysis
- Conditional Logic
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Coding
- Data Collection
- Data Import/Export
- Data Storage Management
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Funnel Analysis
- Geotargeting
- Heatmaps
- Landing Pages/Web Forms
- Machine Learning
- Market Data Analysis
- Media Analytics
- Mixed Methods Research
- Mobile App
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multimedia Support
- Multiple Data Sources
- Multiple User Accounts
- Multivariate Testing
- Natural Language Processing
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Metrics
- Performance Testing
- Phone-Based
- Predictive Analytics
- Predictive Pricing Models
- Pricing Analytics
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Profitability Analysis
- Prototype Creation
- Pulse Surveys
- Qualitative Comparative Analysis
- Quantitative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Screen Activity Recording
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Social Media Monitoring
- Split Testing
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visual Analytics
- Visual Editor
- Web Tracking
- Website Monitoring
- Widgets
- Workflow Management
- Total features39
- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Alerts/Notifications
- Assessment Management
- Audience Targeting
- Behavior Tracking
- Benchmarking
- Brand Guidelines
- Brand Tracking
- Campaign Segmentation
- Categorization/Grouping
- Change Management
- Charting
- Collaboration Tools
- Communication Management
- Competitive Analysis
- Conditional Logic
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Coding
- Data Collection
- Data Import/Export
- Data Storage Management
- Data Visualization
- Drag & Drop
- Email Management
- Email Marketing
- Email Reminders
- Engagement Tracking
- Face-to-Face
- Feedback Management
- For Mobile
- For Websites
- Funnel Analysis
- Geotargeting
- Heatmaps
- Landing Pages/Web Forms
- Machine Learning
- Market Data Analysis
- Media Analytics
- Mixed Methods Research
- Mobile App
- Mobile Survey
- Monitoring
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- Multimedia Support
- Multiple Data Sources
- Multiple User Accounts
- Multivariate Testing
- Natural Language Processing
- Offline Access
- Offline Response Collection
- Panel Management
- Paper-Based
- Performance Metrics
- Performance Testing
- Phone-Based
- Predictive Analytics
- Predictive Pricing Models
- Pricing Analytics
- Product Data Management
- Product Lifecycle Management
- Product Roadmapping
- Profitability Analysis
- Prototype Creation
- Pulse Surveys
- Qualitative Comparative Analysis
- Quantitative Analysis
- Quantitative Metrics
- Question Branching
- Question Library
- Question Piping
- Randomization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Quotas
- Response Validation
- SSL Security
- Screen Activity Recording
- Search/Filter
- Sentiment Analysis
- Single Sign On
- Site Intercept Survey
- Skip Logic
- Social Media Integration
- Social Media Monitoring
- Split Testing
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Analysis
- Third-Party Integrations
- Trend Analysis
- URL Customization
- Unmoderated Testing
- Usability Testing
- User Journeys
- User Research Analysis
- Video Support
- Video recording/Transcriptions
- Visual Analytics
- Visual Editor
- Web Tracking
- Website Monitoring
- Widgets
- Workflow Management
Integrations
- Total integrations38
- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Grade.us
- HubSpot CRM
- Infegy Starscape
- Jira
- Kantata
- LogRocket
- Make
- Marketo Engage
- Medallia Agent Connect
- Microsoft Outlook
- Pendo
- Quantum Metric
- ReviewTrackers
- SAP Analytics Cloud
- SAP Customer Experience
- Salesforce Sales Cloud
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Trello
- Tremendous
- UserTesting
- Xoxoday
- Zapier
- Zendesk Suite
- Total integrations5
- Adobe Analytics
- Annex Cloud Loyalty Experience Platform
- Chattermill
- ClickTale
- Contentsquare
- DataGrail
- Dynamics 365 Business Central
- Freshdesk
- Fuel Cycle
- Fullstory
- Genesys Cloud CX
- Glassbox
- Google Calendar
- Grade.us
- HubSpot CRM
- Infegy Starscape
- Jira
- Kantata
- LogRocket
- Make
- Marketo Engage
- Medallia Agent Connect
- Microsoft Outlook
- Pendo
- Quantum Metric
- ReviewTrackers
- SAP Analytics Cloud
- SAP Customer Experience
- Salesforce Sales Cloud
- SessionCam
- Slack
- SocketLabs
- Tableau
- Tango
- Tray.io
- Trello
- Tremendous
- UserTesting
- Xoxoday
- Zapier
- Zendesk Suite
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