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UserZoom vs Lyssna Comparison (2026)

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UserZoom logo

UserZoom

Lyssna logo

Lyssna

Overview

UserZoom is a cloud-based user experience (UX) solution that provides product developers with actionable UX insights for digital experiences. The platform facilitates the collection of user feedback and insights via testing, surveys, audio feedback, video feedback, and more.

Lyssna is a user research platform that enables you to test designs with real users to gain audience insights. It offers a range of powerful testing tools. With Lyssna, you can save time and money, improve user engagement, and increase conversion rates.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

199

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

10

5

4

3

2

1

4

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
60%
would recommend this app

4.6

88

5

4

3

2

1

55

28

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Not enoughreviews yet

Pros

“The ability to launch and get results for preference tests, first-click tests, or simple design surveys by EOD has been amazing not only in assisting our design team, but it promoting buy-in for research in general.”
RS

Ross S.

User Researcher

“It's not meant to replace in depth user research, but for early-stage concept testing or fast iteration, it's on of the most efficient tools in my UX stack”
Verified reviewer profile picture

Kylie M.

Product Designer

“It’s allowed us to gather valuable insights quickly and clearly, greatly improving our decision-making process. While there’s room to improve personalization, the product fulfills its purpose effectively.”
Verified reviewer profile picture

Jorge R.

UX Designer

Cons

Not enoughreviews yet

Cons

“Additionally working across locations was painful and if you don't close all of your tabs out between teammates, it's a good chance you will lose all of your work and rebuild the study from scratch.”
GN

Gretchen N.

Sr. UX Director

“It doesn`t support all use cases I need, maby more testing options with native apps that doesn't include just prototype.”
VS

Vladimir S.

UX Designer

“This seemed overly complicated and had me altering my test (changing or removing questions) simply to fit within whatever time-limit they gave me with the plan I was on.”
CM

Cat M.

Communications Manager

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features23
  • A/B Testing
  • AI-Powered Insights
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Tracking
  • Categorization/Grouping
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Conversion Rate Optimization
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Email Reminders
  • Engagement Tracking
  • Face-to-Face
  • Feedback Management
  • For Mobile
  • For Websites
  • Generative AI
  • Geotargeting
  • Heatmaps
  • Mobile / Mixed Mode
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Language
  • Panel Management
  • Performance Metrics
  • Performance Testing
  • Phone-Based
  • Quantitative Metrics
  • Question Branching
  • Real-Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Search/Filter
  • Single Sign On
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Unmoderated Testing
  • Usability Testing
  • User Management
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visual Analytics
  • Total features57
  • A/B Testing
  • AI-Powered Insights
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Tracking
  • Categorization/Grouping
  • Collaboration Tools
  • Commenting/Notes
  • Conditional Logic
  • Conversion Rate Optimization
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Demographic Data
  • Drag & Drop
  • Email Reminders
  • Engagement Tracking
  • Face-to-Face
  • Feedback Management
  • For Mobile
  • For Websites
  • Generative AI
  • Geotargeting
  • Heatmaps
  • Mobile / Mixed Mode
  • Moderated Usability Testing
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Language
  • Panel Management
  • Performance Metrics
  • Performance Testing
  • Phone-Based
  • Quantitative Metrics
  • Question Branching
  • Real-Time Analytics
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Activity Recording
  • Search/Filter
  • Single Sign On
  • Software Testing Management
  • Statistical Analysis
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Unmoderated Testing
  • Usability Testing
  • User Management
  • User Research Analysis
  • Video Support
  • Video recording/Transcriptions
  • Visual Analytics

Integrations

  • Total integrations10
  • AB Tasty
  • Adobe Analytics
  • Axure
  • ChatGPT
  • Claude
  • Figma
  • Google Analytics 360
  • Google Calendar
  • JumpCloud
  • Marvel
  • Microsoft Outlook
  • Microsoft Teams
  • Mixpanel
  • Prolific
  • Tableau
  • Tealium Customer Data Hub
  • Unbounce
  • Zoom Workplace
  • Total integrations9
  • AB Tasty
  • Adobe Analytics
  • Axure
  • ChatGPT
  • Claude
  • Figma
  • Google Analytics 360
  • Google Calendar
  • JumpCloud
  • Marvel
  • Microsoft Outlook
  • Microsoft Teams
  • Mixpanel
  • Prolific
  • Tableau
  • Tealium Customer Data Hub
  • Unbounce
  • Zoom Workplace