getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Vtiger CRM vs vtenext Comparison (2026)

Add to Compare

Compare similar apps

HubSpot CRM logo

HubSpot CRM

4.5

Salesforce Sales Cloud logo

Salesforce Sales Cloud

4.4

Zoho CRM logo

Zoho CRM

4.3

Good recommendations?

Vtiger CRM logo

Vtiger CRM

vtenext logo

vtenext

Overview

Vtiger CRM enables marketing, sales, and support teams to follow, engage with, and plan work around customers as they move across the entire customer life cycle

Maximize efficiency: automate internal processes with BPMN Engine and leverage AI Agents & a virtual assistant in one CRM.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

12

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

16

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

339

5

4

3

2

1

159

139

34

5

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
76%
would recommend this app

4.6

114

5

4

3

2

1

70

42

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

“The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution.”
PT

Piergiorgio T.

Project Manager

“The interface could be a bit smoother in some areas.”
KW

Kian W.

Support Engineer

“The best feature in Vtiger is the sales automation and emails marketing options.”
IM

Ismael M.

Sales Executive

Pros

“We particularly appreciate its task management and the ability to automate many routine activities (which saves time and improves productivity).”
GC

Greta C.

Back Office and Foreign Relations Manager

“vtenext helps us to organize our daily work in a more efficient way.”
GC

Greta C.

Back Office and Foreign Relations Manager

“These features made the system flexible and reliable for our needs.”
LG

Luca G.

Technical Back Office

Cons

“Another potential issue with Vtiger CRM is that the platform can be complex to set up and configure. While the user interface is intuitive, setting up the platform initially can be a bit of a challenge.”
Verified reviewer profile picture

John S.

Social Media Consultant

“This may not be feasible for smaller businesses that are operating on a tight budget.”
Verified reviewer profile picture

John S.

Social Media Consultant

“Homepage is too backward and needs a lot of improvement .”
Verified reviewer profile picture

K M.

Business development executive

Cons

“On the other hand, I found the system somewhat cumbersome to use at times, which could make certain processes less intuitive or efficient.”
LG

Luca G.

Technical Back Office

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review6 days ago

Key features

  • Total features88
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Autoresponders
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catalog Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Deal Management
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • For Insurance Industry
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gantt/Timeline View
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multiple Projects
  • No-Code
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Process Change Tracking
  • Process Modeling & Designing
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Trend Analysis
  • User Management
  • Version Control
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • Total features133
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automated Quoting
  • Automated Routing
  • Autoresponders
  • Business Card/Badge Scanning
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Catalog Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Contract/License Management
  • Customer Complaint Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Security
  • Data Visualization
  • Deal Management
  • Discount Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • For Insurance Industry
  • For Mac Devices
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • Forecasting
  • Forms Automation
  • Forms Management
  • Gantt/Timeline View
  • Generative AI
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Help Desk Management
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multiple Projects
  • No-Code
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Price/Margin Management
  • Pricing Management
  • Pricing and Cost Calculations
  • Process Change Tracking
  • Process Modeling & Designing
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Proposal Generation
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Role-Based Permissions
  • Routing
  • Rules-Based Workflow
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Search
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Templates
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • Trend Analysis
  • User Management
  • Version Control
  • Visual Analytics
  • Web Forms
  • Web-based Deployment
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations29
  • 3CX
  • Ad Hoc Revolution
  • Adobe Commerce
  • Asterisk
  • Clickatell
  • Docusign
  • Dropbox
  • Exotel
  • Fatture in Cloud
  • Google Calendar
  • Google Calendar Extension
  • Google Contacts
  • Gupshup
  • HubSpot Agent Hub
  • HubSpot CRM
  • Intuit Data Protect
  • Jira
  • LinkedIn for Business
  • MailUp
  • Meta for Business
  • Mexal
  • Microsoft 365
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Teams
  • Olark
  • PayPal Payments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Platform
  • Shopify
  • Stripe Payments
  • TextAnywhere
  • Twilio
  • VICIdial
  • WhatsApp
  • Wildix
  • WooCommerce
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net
  • eSign
  • magnews
  • Total integrations19
  • 3CX
  • Ad Hoc Revolution
  • Adobe Commerce
  • Asterisk
  • Clickatell
  • Docusign
  • Dropbox
  • Exotel
  • Fatture in Cloud
  • Google Calendar
  • Google Calendar Extension
  • Google Contacts
  • Gupshup
  • HubSpot Agent Hub
  • HubSpot CRM
  • Intuit Data Protect
  • Jira
  • LinkedIn for Business
  • MailUp
  • Meta for Business
  • Mexal
  • Microsoft 365
  • Microsoft Exchange
  • Microsoft Outlook
  • Microsoft Teams
  • Olark
  • PayPal Payments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Platform
  • Shopify
  • Stripe Payments
  • TextAnywhere
  • Twilio
  • VICIdial
  • WhatsApp
  • Wildix
  • WooCommerce
  • Xero
  • Zapier
  • Zoom Workplace
  • authorize.net
  • eSign
  • magnews