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Cloud-based POS and eCommerce solution for wineries
Xüdle Pricing, Features, Reviews and Alternatives
Xüdle product overview
What is Xüdle?
Xüdle is a cloud-based point of sale, online marketing and reservation software for wineries. The software offers features for customer management, product management, event management and shipping management, among others. The tool can synchronize both offline and online sales channels of wineries.
Key benefits of using Xüdle
• Xüdle offers an EMV compatible user-friendly interface to process transactions securely and to prevent fraud.
• The solution provides real-time analytics reports on customer buying behavior, product reviews and the effectiveness of promotion campaigns.
• Xüdle keeps track of customers’ preferences, recent conversations, favorite wine and other personal information such as birthdays and special occasions to help improve customer experience.
• The solution allows customers to manage their accounts on the e-commerce channels and to make wine purchases through a mobile friendly interface.
Typical customers
Platforms supported
Support options
Training options
Xüdle pricing information
Value for money
4.4
/5
23
Starting from
199
Per month
Pricing options
Value for money contenders
Xüdle features
Functionality
4.4
/5
23
Total features
30
4 categories
Most valued features by users
Functionality contenders
Xüdle users reviews
Overall Rating
4.5
/5
23
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.21/10
13
9
1
0
0
Nathalie P.
Overall rating contenders
Elizabeth (Liz) B.
Verified reviewer
Wine and Spirits, 51-200 employees
Used daily for 2+ years
Review source
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Overall we're very happy with this system, they are responsive and making regulars upgrades and improvements regularly.
Not only is this software specifically designed for use by wineries, it also offers a great wine club solution and the ability to book reservations. When we were looking for a new point of sale solution many needed to have 'add-ins' to solve all of our needs. Xüdle does it all and offers great support when we have questions or need help.
We're still adapting to the system after 10+ years with our old system. We were used to being able to export any type of data we could think of for slicing/dicing in excel. While we can export many reports it isn't quite as flexible as we were used to.
Jennifer A.
Used daily for 6-12 months
Review source
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We have been very happy with our Xudle experience. Starting from the beginning, Xudle has a very organized and formal onboarding system that is handled in-house with key staff members who help you set up and customize your system, while guiding you through the training along the way. We moved to Xudle because it is designed to make the user experience intuitive and efficient. Compared with other winery...
Xudle is organized differently than other POS systems (which of course is why we moved to it). However, this has been challenging at times to find reports or trouble shoot issues on the back end. They have an online help desk which has some information, but it is sometimes hard to find what I'm looking for. However customer service has been very patient and responsive to my many questions and requests . Also, we are one of their first customers in WA, so there have been a couple of features that we have needed that hadn't been built into the system because they weren't necessary in other markets. Again, customer service has been excellent and they have literally built and uploaded the needed changes within days. Very impressive.
Anonymous Reviewer
Verified reviewer
Wine and Spirits, 1-10 employees
Used weekly for less than 6 months
Review source
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Horrible. From launch to back end support, our customer service representative has been annoyed with even our smallest of questions. The services offered are nice but don't ask for help unless you like being forwarded to a generic support database. For such a premium, that is unacceptable.
Integration with the new POS, in-store system.
For the price, customer support could have a better attitude.
HI there, I am so sorry to hear of your disappointment with our support team. We put a lot of heart and soul into this business so seeing your review this morning was very disheartening. Providing responsive and excellent support is paramount in our business so we will review our procedures and look to improve. Can you please reach out to me directly so I can assist with your needs? Please call our office at 951-541-0777 and ask to speak with me. Michael, CEO
Jake W.
Wine and Spirits, 51-200 employees
Used daily for 6-12 months
Review source
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All in one solution for multi-faceted wineries.
Couple features are still desired, but updates have been frequent and address customer feedback.
Ivory M.
Wine and Spirits, 11-50 employees
Used daily for 2+ years
Review source
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We like their customer service and they are always willing to make changes to their system to make the program run better for our business. Overall we are pretty happy
Club management Ability for customers to easily add to a club shipment Back office is very easy to use
Wish you could change orders from pick up to ship and visa versus Would be nice to have 6 bottle volume discount on clubs More customization in reservations system
Xüdle FAQs and common questions
Q. What type of pricing plans does Xüdle offer?
Xüdle has the following pricing plans:
Starting from: $199.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Xüdle?
Xüdle has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Xüdle support?
Xüdle supports the following languages:
English
Q. Does Xüdle support mobile devices?
Xüdle supports the following devices:
iPad
Q. Does Xüdle offer an API?
No, Xüdle does not have an API available.
Q. What other apps does Xüdle integrate with?
Xüdle integrates with the following applications:
Sovos
Q. What level of support does Xüdle offer?
Xüdle offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum
Common Xüdle comparisons
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