KORONA Pricing, Features, Reviews & Comparison of Alternatives

KORONA

A all-in-one cloud-based POS and inventory management system

4.62/5 (38 reviews)

KORONA overview

What is KORONA?

KORONA cloud-based point of sale software comes with universal features applicable to general retailers. But KORONA also offers tailored solutions for specific business types, including convenience stores, pet shops, gift shops, and liquor stores, along with quick service options for bakeries, coffee shops, museums, and amusement parks. The KORONA winery POS adds specific hospitality features associated with the general sale of wine, while also able to manage wine tastings, club membership, and hospitality/service requirements. Wineries can leverage table management and process tip payments while the inventory management software is accurate enough to track wine stocks by the glass. Promising an intuitive and configurable POS interface that eases employee training, KORONA is adjustable to meet established retail workflows with button and screen layouts customizable across compatible touchscreen checkout terminals, tablets, and smartphones.

Aside from the main POS system and the cloud-based back office portal for running real time sales reports and statistical analysis, KORONA Menu adds a companion mobile app for iOS platforms. This extends KORONA to an electronic waiter's notepad for restaurants, bars, leisure clubs, cafés, etc., automatically connecting to a detected KORONA terminal.

Broader standard POS features include integrated payment processing, inventory tracking, multi-store and warehouse management, employee time/activity reports, commission tracking, cashier permissions, product analysis, automated ordering, vendor management, and more. KORONA also integrates with bLoyal, an advanced customer loyalty system that is primarily used by wineries. For ticketing and membership services, KORONA can provide customer profiles, ticket printing, eCommerce integration, and turnstile integration. All software updates are included in the monthly rate and applied to every software subscriber on an automatic, monthly basis.
www.combase-usa.com

Pricing

Starting from
$49/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
KORONA screenshot: KORONA integrates with many different POS hardware options, including modern desktops with touch screens and customer facing displays.KORONA screenshot: KORONA comes with various peripheral options, including receipt printers, ticket printers, scanners, and all modern forms of payment hardware - contactless and EMV chip payments.KORONA screenshotKORONA screenshot: KORONA's backend database features detailed sales reports, product analysis, KPIs, inventory management, and other metrics. Everything is calculated automatically with graphs and charts to help break down the data.KORONA screenshot: The employee user experience is easy to learn and features an intuitive POS interface. All buttons, menus, and layout are easily customizable.KORONA screenshot: KORONA's inventory management helps business owners identify product performance. This better enables pricing, deals/promotion planning, ordering, and shelf placement.KORONA screenshot: KORONA POS includes a quick service restaurant solution, for vendors of fast food, coffee shops, food trucks, and bakeries The QSR software can also be added to wineries, breweries and other places with both retail and QSR needs.KORONA screenshot: KORONA.menu is a companion mobile app for iOS devices that connects the main POS to service staff with an electronic notepad for inputting table orders and processing payments.

KORONA reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.4
  4.6
Oniqueh Giles

Great POS and Support Team

Used daily for less than 6 months
Reviewed 2019-07-22
Review Source: Capterra

We transitioned multiple software solutions looking to find something that would fully integrate while also helping us dig deeper into our sales data and manage our inventory more closely. Korona has provided solutions for all of those things and made it so much easier to manage our business uniformly across all three tasting room locations as well as managing our Wine Club and online store. Of all the software solutions we transitioned to this year, Korona greatly exceeded the customer service of all others. While other solutions were hard to get in contact with (especially with a real person), Korona was always easy to reach, extremely personable, knowledgeable, and quick to help.

Pros
The reporting you are able to do in Korona is amazing. It helps us make decisions about store hours, staffing, products to re-order, etc. much easier. We liked being able to customize the buttons in a way that made the most sense for our business and staff. It is much easier to train new staff members on Korona compared to our previous POS software, which is great! Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises. They work with us to ensure we are happy with the way things are operating and are just AMAZING overall!

Cons
We have struggled with getting the Quickbooks integration to work correctly for us. We also purchased a tablet from them that is extremely slow and frustrating to use the software on.

Response from COMBASE


Thanks for taking the time to leave us a review, Oniqueh. We're proud of our customer service, so that's really nice to hear :) Call us with questions anytime!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jennifer Blanchard d

Never easy making changes/ but Korona was relatively painlessly

Used daily for 2+ years
Reviewed 2018-06-08
Review Source: Capterra

Fairly straightforward POS system that is evolving

Pros
Outstanding customer phone suppprt. Our account rep(s) are over the top attentive and eager to trouble shoot at any hour -this is always very reassuring

Cons
Still not every thing we need and difficulties expressing our needs. Updates often times remove functionality that is worthwhile and it's difficult to convey the importance of not losing functionality. The time difference has also caused some issues on pressing issues -and updates are not tested on all platforms and to the extent that I feel they should be.

Response from COMBASE


Thank you very much for your review! We try to make KORONA better with every update and are very sorry that some updates had the opposite effect for you. We will address this with the product team and do our best to not have updates affect any customers negatively in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ken manusia

Quite useful

Used daily for 6-12 months
Reviewed 2019-07-31
Review Source: Capterra

All the information is so handy to use once it’s set up

Pros
All the information I need regarding the running of my store is right here

Cons
Set up takes hours so many things needed to get it going

Response from COMBASE


Hey Ken, thanks for the kind review! We're happy to hear it's been a great solution for your business. We know KORONA's extensive features can take time to learn, so we're always here for initial training as well as any other questions that you have down the road. Give us a call anytime if you have any questions!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven Evans

KORONA Review

Used daily for free trial
Reviewed 2019-07-31
Review Source: Capterra

Pros
Software was good and features designed

Cons
Cost to much should have cheaper price for people

Response from COMBASE


Hi Steven, thanks for the feedback. Glad to hear that you liked our product, but sorry to hear that it wasn't in your price range. We strive to provide reasonable prices for each of our POS software solutions.
KORONA's software-as-a-service always comes as a flat monthly rate with no extra fees or expenses. Often, "cheaper" solutions end up being more expensive once all fees are added on.
Please don't hesitate to reach out again if you're interested in setting up a demo with your free trial so you can see each of the features that KORONA comes with. Our support and customer service team members are pretty great :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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mubedi kaninda

As a POS it offers great value for the money. i have used it for 4 years.

Used daily for 2+ years
Reviewed 2018-06-08
Review Source: Capterra

Day to day management and business intelligence

Pros
Support is outstanding. They keep adding features. It is easy to use. The back office has a lot of tools to help understand the business and customizing the UI is fairly simple.

Cons
Rental inventory management is immature. Forces me to deal with 2 platforms which is unfortunate. Some of the queries are a bit weak in my opinion. I sometimes want to do AND operations to find products and it will do OR instead. Not as useful as it could be.

Response from COMBASE


Thank you for your review. We will address your concerns and suggestions with the product team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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KORONA pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
View Pricing Plans

A free trail is available on request, after which pricing starts at $49 per month, per POS terminal.

There are 5 optional additional modules:
KORONA Retail – $10 per POS per month
KORONA Food – $10 per POS per month
KORONA Plus – $20 per POS per month
KORONA Ticket – $50 per entry point per month
KORONA Franchise – $30 per franchisee per month

The free trial is unlimited, requires no commitment, and comes with a product demo and walk-thru. Contracts are strictly month-to-month and contain no hidden fees. Support is included in the pricing and is provided by phone, chat, and email 24/7.

KORONA features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Real Time Data
Reminders
Reporting & Statistics
Third Party Integration

Customizable Branding (215 other apps)
Email Integration (203 other apps)
Social Media Integration (184 other apps)
Surveys & Feedback (154 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for KORONA

Key features of KORONA

  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • CRM Integration
  • Calendar Management
  • Cashier permissions
  • Commission tracking
  • Contact Database
  • Custom Fields
  • Customer account profiles
  • Customer returns
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Data import
  • Delivery management
  • Employee management
  • Employee time tracking
  • Gift card management
  • Gift card system
  • Individual button configuration
  • Inventory tracking
  • Loyalty program support
  • Mobile Integration
  • Multi-language support
  • Multi-location
  • Offline mode
  • Ordering automation
  • POS
  • POS integration
  • Point of Sale (POS)
  • Pricing management
  • Pricing rules
  • Promotions management
  • Quickbooks integration
  • Real time reporting
  • Reporting & statistics
  • Retail inventory management
  • Returns management
  • Revenue recognition
  • Security & encryption
  • Stock management
  • Supplier order portal
  • Third-Party Integration
  • Touch screen
  • Warehouse management
  • Wine club management
View All Features

Benefits

KORONA is a retail point of sale (POS) system that caters to multiple business types, offering specialized features suitable for handling the sales processing, inventory and CRM requirements of multi-location, franchise. and single stores alike.

Consisting of an online back-office interface available 24/7 either remotely or on-site, retailers can configure and analyze operational workflows and sales performance reporting, while the fully configurable checkout-based retail POS system records and uploads every transaction.

The dedicated Winery POS option extends fundamental sales processing to manage wine tastings and additional hospitality features (including table management and tip handling), bottle and case-based inventory management, interstate shipping, and general retail.

KORONA Winery adds the bLoyal loyalty system for winery businesses that want to add customer recognition, order processing, and implement frequent buyer programs such as wine clubs.

The full range of retail business types that KORONA supports includes convenience stores, pet shops, gift shops, liquor stores, bakeries, coffee shops, food trucks, vape shops, bookstores, QSRs, hardware stores, bike shops, museums, water parks, and amusement parks.