Yellowbox CRM - 2026 Pricing, Features, Reviews & Alternatives

YellowBox CRM is a comprehensive customer relationship management solution that helps businesses centralize, share, and leverage customer data to optimize each stage of the client relationship while simplifying daily operations for employees who interact with prospects and customers. The solution serves small and medium sized enterprises, mid-sized companies, and large corporations across industries such as manufacturing, associations, transportation, event management, and service businesses.

The software features an architecture that adapts to specific business requirements across marketing, sales, customer service, and IT departments. Marketing teams gain tools for campaign management and lead nurturing. Sales forces benefit from prospect tracking and opportunity management capabilities. Customer service functions include ticket handling and interaction logging to streamline support processes. IT departments leverage the platform’s configurability to integrate with existing infrastructure. The agile deployment methodology underpins each implementation to foster user adoption and establish a unified ecosystem for stakeholder collaboration. The platform is accessible via personal computers, tablets, and smartphones to accommodate diverse usage contexts.

YellowBox CRM provides extensive integration capabilities through a connector framework that facilitates seamless data exchange with other business systems. The solution is delivered as a software as a service model with hosting in the Lyon region of France to ensure data security and sovereignty in line with European compliance requirements. API access enables custom integrations and a third party application maintenance service supports evolution of the implementation without awaiting bespoke development projects. Technical support is managed by a dedicated expert team whose familiarity with client challenges ensures continuity of service and responsive assistance.