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Zoho SalesIQ vs JivoChat Comparison (2026)
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4.7
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4.6
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4.7
Good recommendations?
Zoho SalesIQ
5
58
4
27
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
JivoChat
5
77
4
20
3
4
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Live chat software to increase sales and improve customer service. Engage in real time and send targeted messages to your prospects and customers.
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
98
5
4
3
2
1
58
27
11
1
1
- Value for money
- Ease of use
- Features
- Customer support
4.6
105
5
4
3
2
1
77
20
4
1
3
- Value for money
- Ease of use
- Features
- Customer support
Pros
Sarp O.
Founding Consultant
Divaldo C.
CEO
Sandra T.
Consultant
Pros
Eugene B.
CEO
Paddy M.
Safety, Health, Environment and Quality Manager
Sam B.
Operations Manager
Cons
Divaldo C.
CEO
Ed H.
Studio Owner
Ed H.
Studio Owner
Cons
Henry T.
Advisor
Arup R.
Regional Manager
bakka e.
showroom analyst
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features82
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audio/Video Conferencing
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Behavior Tracking
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Data Blending
- Data Import/Export
- Data Visualization
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For Sales Teams/Organizations
- For Sales/Marketing
- For Startups
- For Websites
- Geotargeting
- IVR
- Inbox Management
- Integration into Third Party Applications
- Interaction Tracking
- Interactive Content
- Language Detection
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- Offline Form
- On-Demand Communications
- Opportunity Management
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Query Suggestions
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Video Support
- Widgets
- Workflow Management
- Total features74
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audio/Video Conferencing
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Autoresponders
- Behavior Tracking
- CRM
- Call Center Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Data Blending
- Data Import/Export
- Data Visualization
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- For Sales Teams/Organizations
- For Sales/Marketing
- For Startups
- For Websites
- Geotargeting
- IVR
- Inbox Management
- Integration into Third Party Applications
- Interaction Tracking
- Interactive Content
- Language Detection
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- Offline Form
- On-Demand Communications
- Opportunity Management
- Performance Metrics
- Pre-Configured Bot
- Proactive Chat
- Query Suggestions
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Consumer-facing Chat
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Video Support
- Widgets
- Workflow Management
Integrations
- Total integrations46
- AWeber
- ActiveCampaign
- Adobe Commerce
- BigCommerce
- Bitrix24
- Brevo
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- Ecwid
- Freshdesk
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Marketing Hub
- Jimdo
- Jira
- Joomla
- Kissmetrics
- Kommo
- Leadberry
- Mad Mimi
- Matomo
- Meta for Business
- Mixpanel
- OpenCart
- Pinnacle Cart
- Pipedrive
- Piwik PRO
- PrestaShop
- Salesforce Nonprofit Cloud
- Salesforce Service Cloud
- Shift4Shop
- Shopify
- Slack
- Squarespace
- TeamSupport
- Unbounce
- Vendio
- VerticalResponse
- Vision Helpdesk
- Volusion
- Weebly
- Wix
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Mail
- Zoho Sites
- Zoho Survey
- iContact
- Total integrations25
- AWeber
- ActiveCampaign
- Adobe Commerce
- BigCommerce
- Bitrix24
- Brevo
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- CoreCommerce
- Drupal
- Ecwid
- Freshdesk
- GetResponse
- Google Analytics 360
- HappyFox Help Desk
- HubSpot Agent Hub
- HubSpot CRM
- HubSpot Marketing Hub
- Jimdo
- Jira
- Joomla
- Kissmetrics
- Kommo
- Leadberry
- Mad Mimi
- Matomo
- Meta for Business
- Mixpanel
- OpenCart
- Pinnacle Cart
- Pipedrive
- Piwik PRO
- PrestaShop
- Salesforce Nonprofit Cloud
- Salesforce Service Cloud
- Shift4Shop
- Shopify
- Slack
- Squarespace
- TeamSupport
- Unbounce
- Vendio
- VerticalResponse
- Vision Helpdesk
- Volusion
- Weebly
- Wix
- Woopra
- WordPress
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Mail
- Zoho Sites
- Zoho Survey
- iContact
