App comparison
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JivoChat
5
77
4
20
3
4
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat with agent apps for iOS & Android
Last updated: March 2026
JivoChat Alternatives & Competitors (2026)
Top 6 free alternatives

Slack
A single place for team communication and workflows


0.2
Value for money
Starting price
0.1
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

Front
AI-enabled customer service platform for collaboration


0.3
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

HubSpot CRM
CRM and lead management solution


0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.6/5
Alerts/Notifications
4.5/5
Activity Dashboard
4.4/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

Zoho Desk
Customer service software for businesses of all sizes


0.1
Value for money
Starting price
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

Intercom
AI-powered customer service with helpdesk


0.4
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

Freshdesk
Online helpdesk system and customer service software


Value for money
Starting price
0.2
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

InfoFlo
HIPAA compaliant case management software


0.2
Value for money
Starting price
0.1
Functionality
Access Controls/Permissions
5/5
Alerts/Escalation
5/5
Access Controls/Permissions
N/A
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

Salesforce Service Cloud
AI powered customer service management platform


0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

Zendesk Suite
AI powered customer service across all channels


0.2
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5

Bitrix24
All in one business management workspace


0.2
Value for money
Starting price
0.2
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Alerts/Notifications
4.5/5
Autoresponders
4/5
API
3/5













