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Zoho Survey vs UmfrageOnline Comparison (2026)

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Zoho Survey logo

Zoho Survey

UmfrageOnline logo

UmfrageOnline

Overview

Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

UmfrageOnline provides businesses with a multi-language survey creation platform, as well as multi-channel survey distribution and real-time reporting. Features include logical workflows, customizable branding, mobile device compatibility, dynamic content, answer piping, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

457

5

4

3

2

1

299

142

13

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.6

1.8K

5

4

3

2

1

1.1K

555

46

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

Pros

“The drag-and-drop builder and variety of question types help in quickly designing structured surveys without much effort.”
NC

Nissam C.

Admin

“It is a reliable and flexible tool for creating customer feedback surveys, internal questionnaires, and research surveys.”
Verified reviewer profile picture

Beulah G.

Senior Business Analyst

“I like that we can brand our survey forms and that the tool supports multichannel distribution.”
BG

Berangere G.

Senior Accountant

Pros

“Real-time data analysis and export options in multiple formats, like Excel and PDF, are incredibly helpful for detailed reporting.”
DD

Davide D.

Marketing manager

“It is reliable, easy to navigate, and offers a professional way to create and analyze surveys. Whether I needed it for small feedback forms or large-scale research, it consistently delivered great results.”
DD

Davide D.

Marketing manager

Cons

“The mobile preview sometimes doesn't match what actually renders on phones, so you'll want to send yourself test links before launch.”
PP

Pritam P.

Early Childhood Educator

“The least I liked about Zoho Survey is that some advanced customization options feel limited compared to more specialized survey tools.”
NC

Nissam C.

Admin

“Setup takes maybe twenty minutes, results export clean, and nobody's emailed me confused about how to fill one out yet.”
PP

Pritam P.

Early Childhood Educator

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features63
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Feedback Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Metrics
  • Presentation Tools
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Word Clouds
  • Total features18
  • API
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Drag & Drop
  • Dynamic Content
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Feedback Management
  • Live Results Sharing
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Question Types
  • NPS Survey Structure
  • Offline Response Collection
  • Online Polling
  • Panel Management
  • Performance Metrics
  • Presentation Tools
  • Q&A Management
  • Question Branching
  • Question Library
  • Question Piping
  • Quizzes
  • Randomization
  • Real-Time Data
  • Real-Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • SSL Security
  • Search/Filter
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • URL Customization
  • Visual Analytics
  • Word Clouds

Integrations

  • Total integrations14
  • Eventbrite
  • Meta for Business
  • Shopify
  • Slack
  • Tableau
  • Zendesk Suite
  • Zoho Analytics
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Commerce
  • Zoho Flow
  • Zoho Recruit
  • Zoho SalesIQ
  • Zoho Sheet
  • Total integrationsN/A
  • Eventbrite
  • Meta for Business
  • Shopify
  • Slack
  • Tableau
  • Zendesk Suite
  • Zoho Analytics
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Commerce
  • Zoho Flow
  • Zoho Recruit
  • Zoho SalesIQ
  • Zoho Sheet

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