SurveyMonkey vs Zoho Survey Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Ashish Pawar

NOT Value for Money - TOO much Expensive!

2017-12-12

I wont recommend this instead of this go with ZOHO surveys which is cheap and mindblogin for start up like us

Pros

Ease of Use UI is best in industry, anybody can understand it easily Non technical person can easily get to familiar with basic surveys . Reports are easy to pull Page logic is simple

Cons

Integration with other forms or platforms requires Zapier integration Costly not good for small organization COmplex operation and embedded code needs to go with Zapier integration Due to zapier we need to buy package for zapier as well as for Survey monkey which cause investment of more money

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
SurveyMonkey Reviews
SurveyMonkey
A market-leading survey platform.
Read more
Anonymous
A verified reviewer
Verified Reviewer

Excellent Choice for our Surveys

2018-01-11

Pros

After checking several survey apps, including SurveyMonkey, I have finally decided to get ZohoSurvey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Zoho Survey Reviews
Zoho Survey
Everything surveys—made simple and powerful.
Read more
Anonymous
A verified reviewer

Decent online survey builder that easily integrates with ZohoCRM

2018-07-23

Pros

The survey design is not as good as SurveyMonkey but we have continued to use ZohoSurvey given its relative ease of use and the integration with ZohoCRM.

Cons

The survey design feature is not as 'pretty' as SurveyMonkey's. In addition, support is not as responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Zoho Survey Reviews
Zoho Survey
Everything surveys—made simple and powerful.
Read more
Ashish Pawar

Simple! BEST! MindBlowing!

2017-12-12

This is cheap survey tool and can be used for small surveys for your product and initial stage of your organization growth and success track. I would recommned this as I personally like it

Pros

Very simple to setup Very cheap compare to other surveys in market We have used this tool along with Surveymonkey in initial stage of our setup and results were mind blowing and it is very very cheap.

Cons

They should have more templates for design which is missing I feel. More features needed if we have to make complex surveys with page logic. Email confirmation after survey submitted - they can introduce new template and integration with other mail box like gmail and hot mail, now they only have zoho mail configured

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Zoho Survey Reviews
Zoho Survey
Everything surveys—made simple and powerful.
Read more