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Zoho Survey vs Google Forms Comparison (2026)

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Zoho Survey

Google Forms

Overview

Zoho Survey offers a customizable online survey maker for businesses to gather insights. With over 30 question types, advanced logic, and multilingual support, users can create targeted questionnaires. Surveys can be distributed via email, social media, and QR codes, collecting responses online or offline. The platform provides analytics like sentiment analysis, word clouds, and cross tabulation to help organizations understand customer satisfaction, employee experience, and market research.

Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Free

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.6

457

299

142

Value for money

Ease of use

Features

Customer support

85%

would recommend this app

4.7

11.6K

8.2K

2.9K

338

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“The drag-and-drop builder and variety of question types help in quickly designing structured surveys without much effort.”

Nissam C.

Admin

“It is a reliable and flexible tool for creating customer feedback surveys, internal questionnaires, and research surveys.”

Beulah G.

Senior Business Analyst

“I like that we can brand our survey forms and that the tool supports multichannel distribution.”

Berangere G.

Senior Accountant

Pros

“I have used Google Forms when organizing events such as webinars and seminars, both for collecting participant information and gathering responses after the webinar.”

Rashad G.

Various roles

“I love that it offers unlimited forms and responses without any hidden paywalls, allowing me to build functional, professional-looking forms with zero technical expertise required.”

Marquita V.

Sales Manager

I also really like the built in “conditional logic” , like the page branching based on what someone answers, and that makes it easier to design custom user routes, or whatever you wanna call it. Plus because it’s all cloud based, team editing feels smooth, and when you capture real time responses the automated summary charts are really handy.

Enguerran M.

Fullstack Web Developer

Cons

“The mobile preview sometimes doesn't match what actually renders on phones, so you'll want to send yourself test links before launch.”

Pritam P.

Early Childhood Educator

“The least I liked about Zoho Survey is that some advanced customization options feel limited compared to more specialized survey tools.”

Nissam C.

Admin

“Setup takes maybe twenty minutes, results export clean, and nobody's emailed me confused about how to fill one out yet.”

Pritam P.

Early Childhood Educator

Cons

“It also lacks **sophisticated logic features**, such as the ability to perform complex mathematical calculations within the form or provide detailed "save and continue" functionality for longer entries.”

Swarnika A.

Research Scholar

“The options of complex employee scheduling and the possibility of managing several class schedules are practically absent, and specialized customer care for our small education facility is unavailable.”

Blerta K.

Language Instructor

“The inbuilt complex employee scheduling capabilities of our sales reps on the field are virtually nonexistent, and there is no dedicated customer service that can be contacted whenever we want to implement complex integrations.”

Christopher A.

Commercial Director