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Appointment Scheduling Software with Patient Scheduling

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2M+ monthly users.

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TimeTap logo
4.5
238

Online appointment scheduling software for any organization.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.6
Pros and Cons from TimeTap users   
avatar
avatar
avatar
+15
This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.
The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.
Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.
All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support.
At times appointments have failed to schedule.
It is a great experience, has increased my appointment booking to almost 100% and love the reminders.
This product perfectly met our scheduling needs. I especially loved the hibernation option, as we are a landscaping service and do not need to schedule appointments year-round.
I like the ease of use, the ability to switch easily to week, month or day. I am learning the rest of the program, I am sure it is as easy to use.
I am "older" and love how easy to use this software is. If I can't figure something out on my own, the online support team gets back to me very quickly with efficient and helpful advice.
AMAZING TECH SUPPORT: Simply put, TT has the best tech support I have ever working with in my entire life, with any product, hands down. Within minutes, they address your concern.
It is absolutely an amazing, user-friendly and efficient tool to set up appointments. I converted my free trial to paid subscription in few days, and started using it regularly.
This platform has many tools for handling online payments, useful for working with reservations, and has a good system for scheduling events or job interviews.
I loved the price (free for a single user), it was very user-friendly, and made our lab look very professional.
As an online service for timetap planning it is very powerful.
It took a long time to get the platform running properly and the Time Tap team was happy to schedule multiple training sessions and answered about 100 of my email questions in a timely fashion.
This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.
The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.
Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.
All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support.
At times appointments have failed to schedule.
It is a great experience, has increased my appointment booking to almost 100% and love the reminders.
This product perfectly met our scheduling needs. I especially loved the hibernation option, as we are a landscaping service and do not need to schedule appointments year-round.
I like the ease of use, the ability to switch easily to week, month or day. I am learning the rest of the program, I am sure it is as easy to use.
I am "older" and love how easy to use this software is. If I can't figure something out on my own, the online support team gets back to me very quickly with efficient and helpful advice.
AMAZING TECH SUPPORT: Simply put, TT has the best tech support I have ever working with in my entire life, with any product, hands down. Within minutes, they address your concern.
It is absolutely an amazing, user-friendly and efficient tool to set up appointments. I converted my free trial to paid subscription in few days, and started using it regularly.
This platform has many tools for handling online payments, useful for working with reservations, and has a good system for scheduling events or job interviews.
I loved the price (free for a single user), it was very user-friendly, and made our lab look very professional.
As an online service for timetap planning it is very powerful.
It took a long time to get the platform running properly and the Time Tap team was happy to schedule multiple training sessions and answered about 100 of my email questions in a timely fashion.
This is a great tool for keeping and managing an appointment schedule. It allows a good amount of automation and integration with other software, which is great.
It was hard for me to go in and change my availability, there were way too many unnecessary steps. The way the calendar invites interact with Outlook was a little odd and confusing.
From a management perspective, this is an excellent tool to monitor incoming workload for team members. Ease of use within the program is great.
I don’t have an invoice or log in anymore. That’s why I’m annoyed that I’m being charged.
The new interface (timetap) is more intuitive and user friendly. Amazing and responsive tech support and customer service.
Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.
All of the support staff have been fantastic and extremely responsive. A big shout out to Lucy, who has been a support star, from the onboarding process to 2+ years of regular support.
At times appointments have failed to schedule.
It is a great experience, has increased my appointment booking to almost 100% and love the reminders.
This product perfectly met our scheduling needs. I especially loved the hibernation option, as we are a landscaping service and do not need to schedule appointments year-round.
I like the ease of use, the ability to switch easily to week, month or day. I am learning the rest of the program, I am sure it is as easy to use.
I am "older" and love how easy to use this software is. If I can't figure something out on my own, the online support team gets back to me very quickly with efficient and helpful advice.
AMAZING TECH SUPPORT: Simply put, TT has the best tech support I have ever working with in my entire life, with any product, hands down. Within minutes, they address your concern.
It is absolutely an amazing, user-friendly and efficient tool to set up appointments. I converted my free trial to paid subscription in few days, and started using it regularly.
This platform has many tools for handling online payments, useful for working with reservations, and has a good system for scheduling events or job interviews.
I loved the price (free for a single user), it was very user-friendly, and made our lab look very professional.
As an online service for timetap planning it is very powerful.
It took a long time to get the platform running properly and the Time Tap team was happy to schedule multiple training sessions and answered about 100 of my email questions in a timely fashion.
Klara logo
4.5
15

Patient engagement platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Klara users   
+11
What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.
Asking for some kind of credit for the inconvenience fell on a NO. I will give them a bit more time to figure their stuff out if it continues to get worse then I will have to go elsewhere.
We were pleased to find out that 95% of the time our staff was doing a great job.
I received a lot of complaints about not having a messaging service for the staff, It's only for patient to staff communication. The value for money is not good.
Cool design, reliable technology, mobile app for iPhone, integrates with DESKTOP (browser) version. Desktop usability is VERY IMPORTANT.
The video conferencing doesn't support multiple service recipients (clients) at the same, such as for group sessions.
It's easy to add patients to the system, easy to use. We love that there is no login for our patients.
The product is expensive for what you get and doesn't integrate well with an external EHR.
The staff are very responsive. They even anticipate our needs - like the need to sort messages and send them to the right person immediately, instead of forcing us to manually sort.
The review service helped us showcase the quality of care and service we provide.
I really appreciate the accessibility this allows our office and patients to communicate.
I would recommend it; it has helped me communicate with patients more easily; it's getting pricey though.
It is an invaluable tool. Support has been great, and usually if we have a problem it's worked out fairly quickly.
I believe that it was a good experience. If it was'nt for for the pricing now I would have not cancelled the service.
What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.
Asking for some kind of credit for the inconvenience fell on a NO. I will give them a bit more time to figure their stuff out if it continues to get worse then I will have to go elsewhere.
We were pleased to find out that 95% of the time our staff was doing a great job.
I received a lot of complaints about not having a messaging service for the staff, It's only for patient to staff communication. The value for money is not good.
Cool design, reliable technology, mobile app for iPhone, integrates with DESKTOP (browser) version. Desktop usability is VERY IMPORTANT.
The video conferencing doesn't support multiple service recipients (clients) at the same, such as for group sessions.
It's easy to add patients to the system, easy to use. We love that there is no login for our patients.
The product is expensive for what you get and doesn't integrate well with an external EHR.
The staff are very responsive. They even anticipate our needs - like the need to sort messages and send them to the right person immediately, instead of forcing us to manually sort.
The review service helped us showcase the quality of care and service we provide.
I really appreciate the accessibility this allows our office and patients to communicate.
I would recommend it; it has helped me communicate with patients more easily; it's getting pricey though.
It is an invaluable tool. Support has been great, and usually if we have a problem it's worked out fairly quickly.
I believe that it was a good experience. If it was'nt for for the pricing now I would have not cancelled the service.
What I like most about the Klara app is the simplicity of getting around the app. It’s very easy to use and you can speak with your provider with ease, as well as send and receive documents/forms.
Asking for some kind of credit for the inconvenience fell on a NO. I will give them a bit more time to figure their stuff out if it continues to get worse then I will have to go elsewhere.
We were pleased to find out that 95% of the time our staff was doing a great job.
I received a lot of complaints about not having a messaging service for the staff, It's only for patient to staff communication. The value for money is not good.
Cool design, reliable technology, mobile app for iPhone, integrates with DESKTOP (browser) version. Desktop usability is VERY IMPORTANT.
The video conferencing doesn't support multiple service recipients (clients) at the same, such as for group sessions.
It's easy to add patients to the system, easy to use. We love that there is no login for our patients.
The product is expensive for what you get and doesn't integrate well with an external EHR.
The staff are very responsive. They even anticipate our needs - like the need to sort messages and send them to the right person immediately, instead of forcing us to manually sort.
The review service helped us showcase the quality of care and service we provide.
I really appreciate the accessibility this allows our office and patients to communicate.
I would recommend it; it has helped me communicate with patients more easily; it's getting pricey though.
It is an invaluable tool. Support has been great, and usually if we have a problem it's worked out fairly quickly.
I believe that it was a good experience. If it was'nt for for the pricing now I would have not cancelled the service.
SimplePractice logo
4.6
2.6K

Private practice made simple

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from SimplePractice users   
avatar
+15
Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.
I am appreciate of the customer service that is prompt with response. The software has amazing training videos that assists with new users like myself.
The prompts for setup were a bit confusing and I'm having trouble getting back to some sections that I worked on previously.
What I love most is the ease and simplicity of the program that offers so much. It’s like having an assistant to help you with all of the paperwork without the high cost of payroll.
I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.
I appreciate the ease at which everything is located and available. The site is very easy to navigate and set up and you feel confident everything you need to be successful is at your fingertips.
This makes it very easy for your business to be able to have everything in one spot making it very easy to keep a nice clean process.
I am grateful for the whole system, and how it integrates into the front end of the client experience. Thank you for creating something that is easy to pick up and use right away.
I enjoyed all of the features that the software has including saving psychological notes, uploading important documents, and billing through credit cards.
The ease of use of documentation such as progress notes and billing.
The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.
SimplePractice is consistently making updates and improvements which is great to keep up with its usability.
I like the ease of use of simple practice. I think the design of simple practice is therapist oriented so its very handy to therapist.
Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.
I am appreciate of the customer service that is prompt with response. The software has amazing training videos that assists with new users like myself.
The prompts for setup were a bit confusing and I'm having trouble getting back to some sections that I worked on previously.
What I love most is the ease and simplicity of the program that offers so much. It’s like having an assistant to help you with all of the paperwork without the high cost of payroll.
I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.
I appreciate the ease at which everything is located and available. The site is very easy to navigate and set up and you feel confident everything you need to be successful is at your fingertips.
This makes it very easy for your business to be able to have everything in one spot making it very easy to keep a nice clean process.
I am grateful for the whole system, and how it integrates into the front end of the client experience. Thank you for creating something that is easy to pick up and use right away.
I enjoyed all of the features that the software has including saving psychological notes, uploading important documents, and billing through credit cards.
The ease of use of documentation such as progress notes and billing.
The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.
SimplePractice is consistently making updates and improvements which is great to keep up with its usability.
I like the ease of use of simple practice. I think the design of simple practice is therapist oriented so its very handy to therapist.
Love the calendar feature where it syncs with my Google calendar. Love the reminders for client appointments and how they can manage their own appointments.
I have struggled most with billing—getting cards to not charge for missed appointments. Reminders have occasionally caught me off guard—either they went out too many times or not enough.
I like the fact that we no longer have to have paper files, ease of use overall and some of the features like appointment reminders, the ability to create and add your own documents.
This annoyed me because my time is very valuable and I specifically set aside the time for my training and no one bothered to alert me that it had been canceled.
This software is richly featured. I've appreciated the ability to create very sophisticated custom online intake forms, and and the autopay enrollment for automated batch credit card billings.
My main complaint is that I have had trouble getting someone on the phone when I have an issue. They do tend to respond by email quickly but sometimes I would prefer a phone conversation.
I am appreciate of the customer service that is prompt with response. The software has amazing training videos that assists with new users like myself.
The prompts for setup were a bit confusing and I'm having trouble getting back to some sections that I worked on previously.
What I love most is the ease and simplicity of the program that offers so much. It’s like having an assistant to help you with all of the paperwork without the high cost of payroll.
I love how user friendly it is and how it keeps me so organized. Technical support is very helpful and attentive.
I appreciate the ease at which everything is located and available. The site is very easy to navigate and set up and you feel confident everything you need to be successful is at your fingertips.
This makes it very easy for your business to be able to have everything in one spot making it very easy to keep a nice clean process.
I am grateful for the whole system, and how it integrates into the front end of the client experience. Thank you for creating something that is easy to pick up and use right away.
I enjoyed all of the features that the software has including saving psychological notes, uploading important documents, and billing through credit cards.
The ease of use of documentation such as progress notes and billing.
The software is very user friendly and cost effective. I am able to integrate it with my calendar and I can take online payments easily.
SimplePractice is consistently making updates and improvements which is great to keep up with its usability.
I like the ease of use of simple practice. I think the design of simple practice is therapist oriented so its very handy to therapist.
vcita logo
4.5
254

vcita: Build a business you’re proud of.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.4
    Features
    4.2
    Customer support
    4.2
Pros and Cons from vcita users   
avatar
+15
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
This avoids many internal developments that are often inefficient or very costly.
Robust, all inclusive system, with outstanding customer support.
No Vcita no business for me. They have no live support, I've hated this from day 1.
I love the simplicity and functionality of this product.
You cannot delete appointments made in error nor can you 'actually' delete contacts.
I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.
My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got some bigger problems.
I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money.
Overall, the Vcita team takes care of their customers, they listen and they are helpful.
Excellent Customer Service & Many Great Features.
I am very happy with Vcita and how it makes managing my business easier.
I actually recommend it to all of my peers in the industry.
Vcita easily integrated with my website. My clients love using it to upload documents, send messages and make payments.
The extra efficiency with VCita at an affordable cost.
Easy to use; integrated approach to my schedule, identifying clients and invoicing.
The Ease of Use has become somewhat of a challenge.
Very easy to use platform and interface. Simple process to implement on Wordpress website.
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
This avoids many internal developments that are often inefficient or very costly.
Robust, all inclusive system, with outstanding customer support.
No Vcita no business for me. They have no live support, I've hated this from day 1.
I love the simplicity and functionality of this product.
You cannot delete appointments made in error nor can you 'actually' delete contacts.
I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.
My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got some bigger problems.
I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money.
Overall, the Vcita team takes care of their customers, they listen and they are helpful.
Excellent Customer Service & Many Great Features.
I am very happy with Vcita and how it makes managing my business easier.
I actually recommend it to all of my peers in the industry.
Vcita easily integrated with my website. My clients love using it to upload documents, send messages and make payments.
The extra efficiency with VCita at an affordable cost.
Easy to use; integrated approach to my schedule, identifying clients and invoicing.
The Ease of Use has become somewhat of a challenge.
Very easy to use platform and interface. Simple process to implement on Wordpress website.
I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
This avoids many internal developments that are often inefficient or very costly.
Robust, all inclusive system, with outstanding customer support.
No Vcita no business for me. They have no live support, I've hated this from day 1.
I love the simplicity and functionality of this product.
You cannot delete appointments made in error nor can you 'actually' delete contacts.
I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.
My plug in from them runs on Wordpress. When you can't fix the Vcita plugin for Wordpress in 6 weeks I think you've got some bigger problems.
I just renewed my subscription for another year because it is one of the best business tools to make life easier, to save time, and to make more money.
Overall, the Vcita team takes care of their customers, they listen and they are helpful.
Excellent Customer Service & Many Great Features.
I am very happy with Vcita and how it makes managing my business easier.
I actually recommend it to all of my peers in the industry.
Vcita easily integrated with my website. My clients love using it to upload documents, send messages and make payments.
The extra efficiency with VCita at an affordable cost.
Easy to use; integrated approach to my schedule, identifying clients and invoicing.
The Ease of Use has become somewhat of a challenge.
Very easy to use platform and interface. Simple process to implement on Wordpress website.
Acuity Scheduling logo
4.8
5.5K

Online appointment scheduling software and 24/7 assistant.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Acuity Scheduling users   
avatar
avatar
+15
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
At this point in my usage, I am unable to make negative comments.
I love everything about the software so far. From setting up my schedule to having clients book themselves and using the zoom integration for creating automatic calls is awesome.
I don’t like that it is difficult to use with two different websites. I basically have to pay for two subscriptions because it can be difficult to plug in if it has to be used this way.
I liked that I can give special discounts and how user friendly it is to set up, even more non techies like myself. Love how easy it is to link to my website.
My overall experience has been great, I liked the idea of a free trial. I had tried the trial and like how simple the site made booking to my clients.
I am overall very pleased and love how I can update my availability so easily. The integration to all my calendars is so helpful.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
Honestly, this was the most seamless and easy program to use. I have been incredibly impressed and have recommended it highly to others in my business network.
I like using it and love that you have a free version for does off you that are just starting out.
I love that it keeps everything extremely organized, and it is easy to navigate through. Even the clients love it, and I love that I can customize it.
This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.
Customer service is amazing. Very pleased with the people running this company.
SimplyBook.me logo
4.6
1.1K

Scheduling software for service industries & entreprises

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.5
Pros and Cons from SimplyBook.me users   
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+15
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.
I love how customizable it is, and how well it works with my business. I love the calendar syncing & being able to use it & put it wherever.
It is easy to use and makes creating a beautiful booking site as easy as pie.I would strongly recommend this platform to service based business.
Support is very friendly, quick and helpful. There's a free version that has enough features in some cases.
I loved the features included with the base package and the ability to add extra features alacarte to keep costs low. Customers can self-cancel and outgoing emails can be customized.
The branding elements available out of the box are very helpful. The API with merchant transactions was also very user friendly for implementation.
The price is absolutely fair, I am so happy to found this system. Super professional, fast and direct support.
Sometimes my customer reviews disappear from the site which is annoying. My client have contacted me at time to say they were not able to book as the site was not allowing it for some reason.
Love the ease for our clients to book and it has a built in website. It integrates with square and very affordable.
It's VERY annoying that we have to renew the free version manually on a monthly basis. This was forgotten the first couple of months, which caused issues with the widget on the website.
I love how user friendly this software is. I found the video tutorials very helpful and the customer service was prompt and friendly.
I found I was unable to resent a confirmation email to a client, may be me, but I could not find a way through their booking to resend so had to PDF print their ticket and send via normal email.
I love that it has so many features to customize the experience. As well its great help in cutting down bookings over the phone.
One downside is paying a monthly or yearly fee for something you may only use intermittently.
I've looked at different booking solutions and found SimplybookIt not only has the best solution, but it also has the best price/quality ratio. And the Support team has been very helpfull for me.
It has been a great experience and the customer support is very helpful. I would highly recommend it to anyone who needs this type of service.
Over all experience ahs been fantastic. I very much appreciate all of the features simplybook has to offer.
Super easy to figure out and navigate, the best part is the live help if I ever had any questions they answer right away.
I love the custom translation features which allow me to set the exact terminology for my specific business. I've use this for about 5 years, and we love it.