Demandforce Pricing, Features, Reviews & Comparison of Alternatives

Demandforce

Marketing automation software for SMBs

3.28/5 (29 reviews)

Demandforce overview

Demandforce is a marketing automation and reputation management tool for small businesses, primarily serving organizations within the dental, spa & salon, medical, automotive, chiropractor and veterinary industries.

Demandforce's complete communication package includes automated reminders & confirmations, targeted email marketing, convenient online scheduling, recall & reactivation campaigns, certified client reviews, an email finder for current clients, a word-of-mouth referral program, and personalized postcards.

With Demandforce, organizations can automate their marketing strategy and keep customers up to date via automatically generated emails, text and voice messages. Companies can send appointment reminders to customers in the form of fully responsive emails. These email reminders also work with Google Now and Passbook.

Demandforce automatically sends out a satisfaction survey after each appointment, enabling companies to gather real-time feedback from their clients. Demandforce's pre-built professional email marketing templates allow companies to run and track campaigns. Promotional offers & newsletters can also be sent out via postcard, as a more tangible marketing technique.

Through Demandforce's Facebook marketing app for pages, companies can engage with customers in real-time, rolling out reviews and special offers when customers visit the page. Customers can also book appointments directly via a company Facebook page.

Demandforce can be deployed both in the cloud and on-premises.
www.demandforce.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, Europe and 3 other markets, India, Latin America, United Kingdom

Supported languages

English
Demandforce screenshot: Demandforce - Facebook appsDemandforce screenshot: Demandforce - Facebook marketingDemandforce screenshot: Demandforce - referral programDemandforce screenshot: Demandforce - scheduling software synchronizationDemandforce screenshot: Demandforce - text alerts

Demandforce reviews

Value for money
Features
Ease of use
Customer support
  3.0
  3.4
  3.6
  3.5
Patti Paull

No happy! Recently I have not been able to login on my personal laptop unless I am at the business.

Used daily for 2+ years
Reviewed 2018-07-26
Review Source: Capterra

If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

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Jeffrey Suffin

My friend and business owner could not be happier!

Used daily for 2+ years
Reviewed 2019-03-27
Review Source: Capterra

Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

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Catherine Rutherford

Demand Force

Used daily for 2+ years
Reviewed 2019-03-19
Review Source: Capterra

We have used Demand Force for a few years now and we are extremely happy with them. They keep up so well with our customers and keep on top of reviews, emails, etc. I love that they offer the links for appointments also. A great company to work with!Demand Force is a great company that has helped us receive many leads and keep our current customers active and happy!

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Damon Egglefield

Great CRM software !

Used daily for 2+ years
Reviewed 2017-12-12
Review Source: Capterra

Able to automate customer emails and get customer reviews.Easy to access via mobile device. I can find all of my customers and their service history easily. This is a great way to mange automated email contacts with customers, ask for customer reviews, and retain customers.

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Anthony Sato

Dentist

Used daily for 2+ years
Reviewed 2018-04-30
Review Source: Capterra

Love the Customer Success Manger support. This software is simple to use. It has the latest and up to date technology. It can be personalized by me. If I need help, I can contact my account success Manger and she teaches me how to resolve my issue.

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Demandforce pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact Demandforce for pricing information or a quote.

Demandforce features

API
Automatic Notifications
Automatic Reminders
Calendar Management
Customer Database
Social Media Integration

Activity Dashboard (182 other apps)
Activity Tracking (132 other apps)
CRM Integration (118 other apps)
Contact Database (113 other apps)
Custom Fields (130 other apps)
Customizable Branding (156 other apps)
Customizable Reporting (135 other apps)
Customizable Templates (135 other apps)
Data Import/Export (151 other apps)
Electronic Payments (118 other apps)
Email Integration (156 other apps)
Mobile Integration (121 other apps)
Reporting & Statistics (181 other apps)
Third Party Integration (175 other apps)

Additional information for Demandforce

Key features of Demandforce

  • Online reviews
  • Email marketing
  • Online scheduling
  • Email finder
  • Personalized postcards
  • Review management
  • Referral program
  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Communication management
  • Client database
  • Real-time updates
  • Connects with Facebook
  • Surveys & feedback
  • Newsletter management
View All Features

Benefits

• Demandforce automatically sends appointment reminders and confirmations via email, text and voice message.

• Demandforce automates client communications via email and text message. Surveys, "Thank You" emails, and requests for referrals can be scheduled for sending after appointments have been attended.

• The Demandforce reputation automation application asks customers for reviews and then posts them on the company’s Facebook page and other search engines.

• Demandforce cross-promote companies to other non-competing businesses providing users with the benefit of an Intuit Local website.

• Customers are able to book appointments directly via a business's Facebook page with Demandforce.